# VIBA by Mobile Insight™ — Live video chat with agents

> Live video chat with agents (iPhone/iPad app by Mobile Insight, LLC..)

- Source: https://appshunter.io/ios/app/viba-by-mobile-insight/id1581800911 (this page in markdown: same URL + `.md`)
- Developer: [Mobile Insight, LLC.](https://appshunter.io/developer/414738164)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 14.1 · 24 MB
- Languages: English
- Released: 2022-12-22
- Data updated: 2026-06-10
- User reviews in markdown: https://appshunter.io/ios/app/viba-by-mobile-insight/id1581800911/reviews.md

## What is VIBA by Mobile Insight™?

Note: Use of VIBA requires an enterprise license, login, and password.

Introducing the VIBA mobile app, a powerful tool for agents to connect with customers through live video chat. With VIBA, agents can be available from any location, allowing businesses to reduce staffing requirements, and lower costs while still increasing store coverage. The app's smart call routing system ensures that customers always connect with the right agent based on expertise, language, and other key attributes.

When agents receive calls, they also receive context about the customer, retailer, and store, which helps them resolve calls more quickly. Agents can share additional content, such as videos, images, and live product demos, and capture call activity in customized forms. Download the VIBA mobile app now and elevate your customer service experience.


## Version history (last 4 releases)

### 1.4 — 2023-06-20

Bugfixes and Improvements

### 1.3 — 2023-03-08

Performance improvements
Chat improvements

### 1.2 — 2023-03-02

Improvements to the Call Information section

### 1.1 — 2023-02-11

Bugfixes and improvements

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## More apps by Mobile Insight, LLC.

- [Vision by Mobile Insight™](https://appshunter.io/ios/app/vision-by-mobile-insight/id414738161)

All apps by Mobile Insight, LLC.: https://appshunter.io/developer/414738164

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*