# Vibe Credit Union Mobile — user reviews > 95 indexed App Store user reviews of Vibe Credit Union Mobile by Vibe Credit Union, rated 4.80/5 from 5,684 ratings. - Source: https://appshunter.io/ios/app/vibe-credit-union-mobile/id619237418/reviews - App overview in markdown: https://appshunter.io/ios/app/vibe-credit-union-mobile/id619237418.md - Rating breakdown: 5★ 5,042 · 4★ 394 · 3★ 107 · 2★ 30 · 1★ 111 ## What do users think of Vibe Credit Union Mobile? Overall sentiment: neutral **Pros** - 👍 Friendly and helpful staff - 🚀 Convenient mobile banking - 💡 Great credit union overall - 🚀 Easy to use app - 🚀 Efficient and user-friendly - 🚀 Seamless check deposit feature **Cons** - 🐛 App crashes and glitches - 🐛 Mobile deposit not working - 🐛 Slow and buggy app updates - 🐛 Unreliable system updates **Commonly reported bugs** - App crashes on launch - Mobile deposit not working - Delayed transaction notifications **Most requested features** - Improve mobile deposit functionality - Add Zelle feature - Enhance app UI and design - Improve account tracking and transaction history ## Newest reviews (13 of 95) ### 5/5 — The best credit union *2026-07-06, version 2026.04.02* I’ve been banking with Vibe for sometime. The customer service is amazing. ### 5/5 — Love this credit union *2026-07-02, version 2026.04.02* I have not had a single problem here since I became a member what a great place to do my banking ### 5/5 — Modern Credit Union Operation *2026-06-29, version 2026.04.02* Vibe formerly OCCU is a well ran credit union that cares about their members. They offer fair lending and great benefits on credit cards and loans. The high yield checking accounts are better than anywhere else I’ve found over 6% ### 2/5 — Great *2026-06-14, version 2026.04.02* Great bank and app ### 5/5 — Love the app *2026-06-13, version 2026.04.02* Love my credit union! Best decision I ever made!. Thank you! ### 3/5 — Card controls *2026-05-26, version 2026.04.02* Card controls are an absolute joke. Vibe needs to figure out how to correct this issue ### 2/5 — Constant issues *2026-04-07, version 2026.01.01* The app is not very good. I have to attempt to log in two times each time I open it. Not sure why the faceID lags and then it drops me into a blue screen. This is unacceptable for a banking app. I have updated the app then deleted and reinstalled. Same problem.. ### 2/5 — Disappointing refresh *2026-03-01, version 2026.01.01* This UI update is surprisingly visually cluttered. The app works, but it is a downgrade from what we had. ### 5/5 — Mr.Bay *2026-02-21, version 2025.10.1* Not a fan of the new format. ### 5/5 — Fabulous *2026-01-04, version 2025.10.1* They go above and beyond to help you out. ### 5/5 — Never let me down *2025-12-30, version 2025.10.1* Been with them since the telecom days 1980 no complaints ### 3/5 — No Zelle? *2025-12-24, version 2025.10.1* I give this app 3 stars because we don’t have Zelle. There’s a level of convenience that’s missing without Zelle. ### 5/5 — Best credit union *2025-06-21, version 2025.03* I love vibe I never have a problem with them. The staff at vibe is nice, very friendly and professional. I’ve been a member since 2017 when vibe was first Oakland county credit union. ## Most critical reviews (10 lowest-rated) ### 1/5 — Why does this review thing pop up every time *2026-07-15, version 2026.04.02* Stop it ### 1/5 — Awful *2026-05-12, version 2026.04.01* The new format for mobile banking is tedious, very hard to navigate. Very seriously thinking of changing CU due to this headache!! ### 1/5 — Contacts *2026-04-30, version 2026.01.01* Service is poor at best. ### 1/5 — Revamped App sucks! *2026-02-24, version 2025.10.1* Ever since they did a complete makeover of their app it’s horrible. Not only cosmetically, but at the moment I’m getting an error when I try to pay my bills. They should do a downgrade and it would be an improvement. Please fix it! ### 1/5 — Just stop *2026-02-20, version 2025.10.1* Everything was fine, until you messed with it. Now nothing works right. You ever heard the phrase if it’s not broke don’t fix it. Leave stuff alone. ### 1/5 — App keeps crashing *2025-11-09, version 2025.07* Don’t know what’s going on but since you guys did maintenance a whole back. I have to keep deleting the app because every time when I click it it just crash’s and won’t load. Please fix this!! So annoying ### 1/5 — There was absolutely nothing wrong with the old app. *2025-11-01, version 2025.07* New update absolutely glitchy, slow and awful. Was nothing wrong with the old app. Worked 1000% better than this one. ### 1/5 — Boooo *2024-08-13, version 2024.07* I would never recommend anyone in the world to use this bank ever in my life they act like the owner of your account ### 1/5 — Complete system failure - Can’t even access my own bank account *2023-08-06, version 2023.3.0.6* For the past SIX HOURS, I’ve been unable to deposit, withdraw, or even access my account due to a “system update”... I’m not even sure how long this will take because when I called the 24/7 hotline for more information, I sat on hold for 20 minutes just for them to tell me “we don’t know”….!? It’s not exactly comforting that my financial institution has no idea when I’ll be able to access my own money. The cherry on top is that I can’t even handle all of my responsibilities once the system is back online because y’all will freeze my account and force my card to decline if I make “too many” transactions in a day. Looks like it’s time to find a new bank. ### 1/5 — Mobile deposit broken *2022-09-28, version 2022.06* Isn't working on my iphone 13 max. Camera just shows blurry image ## Most praised reviews (10 highest-rated) ### 5/5 — Great job ! *2026-08-21, version 2026.07.02* Helping us budget! ### 5/5 — Vibe is AWESOME✨🧚🏾‍♂️💜 *2026-08-14, version 2026.07.02* I have enjoyed the many years I've been a member of Vibe Credit Union. I look forward to many more. ### 5/5 — Outstanding *2026-08-14, version 2026.07.02* I have been with vibe for a long time much appreciation for standing by loyal person proud to be a member ### 5/5 — Very easy to use. *2026-08-03, version 2026.07* Very well designed and easy to use. Only question or problem I have is trying to edit payees. Customer service at Vibe is really good and available. ### 5/5 — Mobile App *2026-08-02, version 2026.07* User friendly ### 5/5 — Been here since TelCom *2026-08-01, version 2026.07* From Christy Lapan to and the people in the call center to the people at the branch, I’ve enjoyed great customer service for years and I’m truly thankful for a financial institution that has been like home to me. Sincerely Kevin Winston ### 5/5 — Spectacular *2026-07-19, version 2026.04.02* I’ve been with his credit union since I was 15 years old. I am now 51. I’m very thankful to have the vibe credit app and all the options that it has. ### 5/5 — Easy *2026-07-16, version 2026.04.02* The upgrade to the app has made it easy to view all accounts at once and user friendly and user friendly to make payment and prevent fraud by turning your account on and off. Thank you for viewing it from our side. ### 5/5 — Not happy *2026-07-16, version 2026.04.02* I suppose to get my fundings on Wednesdays you guys said it’s supposed to come early because of my bank is not allowing me to do so so now I will be going to somebody else ### 5/5 — I love Vibe *2026-07-09, version 2026.04.02* My favorite place to bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*