# Vibration Diagnostic Service — Vibration Diagnostic Service

> Diagnose machinery health with vibration analysis and predictive maintenance. (iPhone/iPad app by Johnson Controls, Inc..)

- Source: https://appshunter.io/ios/app/vibration-diagnostic-service/id1634378327 (this page in markdown: same URL + `.md`)
- Developer: [Johnson Controls, Inc.](https://appshunter.io/developer/503559091)
- Category: Productivity
- Price: Free
- Rating: 2.00/5 from 4 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 120 MB
- Languages: American English
- Released: 2022-11-21
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vibration-diagnostic-service/id1634378327/reviews.md

## What is Vibration Diagnostic Service?

HVAC and other rotating equipment often emit vibratory forces that can often be used to diagnose machinery health. This information can be used to create a maintenance plan to avoid premature failure and downtime. The WVS-1000 data acquisition device (DAQ) connects wirelessly to smart devices with Apple® iOS® 10.3 operating system and above. Using the Johnson Controls® Vibration Diagnostics Service mobile app, the user can collect vibration data that uses a tri-axial vibration sensor and expedites the data collection process. The data is then uploaded from the smart device to the cloud. The data is analyzed by certified vibration analysts and a customer report is generated and sent via email.

## Key features

- Vibration data collection
- Wireless data acquisition
- Cloud-based analysis
- Predictive maintenance planning
- Certified analyst reports
- Email report delivery

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/vibration-diagnostic-service/id1634378327/reviews.md

### 1/5 — Avoid

*2026-07-16*

How does the app and hardware get worse. I don’t understand.  I thought JCI was a billion dollar company. It’s too bad they act like a dollar store.

### 1/5 — App sucks

*2026-04-21*

Barely works. Used to be good.

### 1/5 — The worst. 0 starts.

*2025-09-17*

Awful

## Frequently asked questions about Vibration Diagnostic Service

### What is Vibration Diagnostic Service used for?

Vibration Diagnostic Service is used to diagnose the health of HVAC and other rotating equipment by analyzing emitted vibratory forces. This helps in creating maintenance plans to prevent premature failure and downtime.

### How does Vibration Diagnostic Service collect data?

Data is collected using the Johnson Controls® Vibration Diagnostics Service mobile app, which connects wirelessly to the WVS-1000 data acquisition device. This device uses a tri-axial vibration sensor to expedite data collection.

### What happens to the collected vibration data?

Once collected on a smart device, the vibration data is uploaded to the cloud. Certified vibration analysts then analyze this data to generate a customer report.

### What devices are compatible with Vibration Diagnostic Service?

The app is compatible with Apple® iOS® 10.3 operating system and above and can be used on iPhones, iPads, and iPods.

### How is the analysis performed and delivered?

The vibration data is analyzed by certified vibration analysts in the cloud. A comprehensive customer report is then generated and sent to the user via email.

### What is the update frequency for Vibration Diagnostic Service?

The app was last updated on March 12, 2026, indicating recent development activity. Users can expect ongoing improvements and bug fixes.

### What is the user sentiment for Vibration Diagnostic Service?

Based on the available data, the app has a rating of 2.3 stars from 3 ratings. This suggests that current users have mixed to negative experiences.

### Does Vibration Diagnostic Service have ads?

No, Vibration Diagnostic Service does not contain advertisements. The app is free to use without any ad interruptions.

## Version history (last 5 releases)

### 4.2.9 — 2026-08-12

1. Users can view the most recent activity performed with a device directly within the web application.

### 4.2.8 — 2026-06-04

1. Alert popup shown if technician tries to close a job without collecting or uploading data for all machines.
2. Minor bug fixes and UI improvements to the collection screen

### 4.1.9 — 2026-03-12

1. Prevents machines from becoming unmapped after a job package is successfully uploaded to the cloud.
2. Feedback Mechanism
3. Sync Improvements

### 4.1.7 — 2025-07-22

Improved Data Validation: We've added extra checks to ensure data accuracy and consistency.
Edge Case Handling: Identified and addressed additional edge cases that could lead to data issues.
Enhanced Stability: Strengthened the data flow to prevent inconsistencies in complex scenarios.
Behind-the-Scenes Improvements: Ongoing efforts to make your experience smoother and more reliable.

### 4.1.5 — 2025-06-13

1.Adding Note for data sync-up process.
2.Introducing a new option as "Frick/ Factor_ startup" while closing job.
3.Displaying Most Recent Analysis date as the Job Closed Date on the Pre Collection screen.
4.Improving Package name and Machine name fields by adding validation of 75 characters.

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All apps by Johnson Controls, Inc.: https://appshunter.io/developer/503559091

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*