# VIBW

> Mobile portal for fixed-line enterprise customers to manage circuits and trouble tickets. (iPhone/iPad app by Vodafone Idea Limited.)

- Source: https://appshunter.io/ios/app/vibw/id1229668562 (this page in markdown: same URL + `.md`)
- Developer: [Vodafone Idea Limited](https://appshunter.io/developer/1027385856)
- Category: Productivity, Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 11.0 · 29 MB
- Languages: American English
- Released: 2017-05-23
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vibw/id1229668562/reviews.md

## What is VIBW?

"VIBW is to view live CKT and can create and view Trouble Ticket. VIBW application is the Mobile version of Vi™ business - Wireline Portal for fixed line Enterprise Customers. The users will be able to log in with their existing credentials of VIBW Portal and can view circuit details, Trouble Ticket details, Update Customer Profile and View Escalation Matrix. Major advantage for the end user is that they can create a Trouble Ticket through mobile app for faster resolution and can check ticket status till closure. Customers can view 7 days Trouble Ticket history in Mobile App (7 day span) irrespective of the start date selection. Customers can provide feedback and rate the app from the app itself."VB Wireline application is the Mobile version of Web Self Care portal for fixed line Enterprise Customers. The users will be able to log in with their existing credentials of Web Self Care Portal and can view circuit details, Trouble Ticket details, Update Customer Profile and View Escalation Matrix. Major advantage for the end user is that they can create a Trouble Ticket through mobile app for faster resolution and can check ticket status till closure. Customers can view 7 days Trouble Ticket history in Mobile App (7 day span) irrespective of the start date selection. Customers can provide feedback and rate the app from the app itself.

## Key features

- View live circuit details
- Create and view trouble tickets
- Update customer profile
- View escalation matrix
- Access 7-day trouble ticket history
- Provide app feedback and rating


## Frequently asked questions about VIBW

### What can I do with VIBW?

VIBW allows you to view live circuit details, create and view trouble tickets, update your customer profile, and access the escalation matrix. You can also check the status of your tickets until closure.

### How do I log in to VIBW?

You can log in to VIBW using your existing credentials from the Vi™ business Wireline Portal or Web Self Care Portal.

### Can I see past trouble tickets in VIBW?

Yes, VIBW provides access to a 7-day history of trouble tickets, regardless of the start date selection.

### Is VIBW available on Android devices?

Based on the provided data, VIBW is supported on iPhone and iPod. Information regarding Android compatibility is not available.

### How often is VIBW updated?

The latest version of VIBW is 4.11, and it was last updated on June 15, 2026. This suggests a regular update schedule.

### What is the age rating for VIBW?

VIBW has an age rating of 4+, making it suitable for a wide range of users.

### Does VIBW have ads?

No, VIBW does not contain advertisements, as indicated by the 'hasAds' flag being false.

### How can I provide feedback on VIBW?

You can provide feedback and rate the VIBW application directly from within the app itself.

## Version history (last 5 releases)

### 4.11 — 2026-06-15

1. SSL updated.
2. Security Enhanced.

### 4.10 — 2026-01-12

Login Security Enhancement.

### 4.9 — 2025-02-24

1. UI/UX enhanced.
2. Security enhanced.

### 4.8 — 2025-02-21

Security Enhanced.

### 4.7 — 2024-04-26

Security Enhanced.

## More apps by Vodafone Idea Limited

- [Vi: Recharges & Payments](https://appshunter.io/ios/app/vi-recharges-and-payments/id623834540)
- [Learning Studio](https://appshunter.io/ios/app/learning-studio/id1361944769)
- [Vodafone Idea Sales Academy](https://appshunter.io/ios/app/vodafone-idea-sales-academy/id1367821657)
- [Vi Smart™](https://appshunter.io/ios/app/vi-smart/id1478392481)
- [SmartMobilityYellow](https://appshunter.io/ios/app/smartmobilityyellow/id1584365858)

All apps by Vodafone Idea Limited: https://appshunter.io/developer/1027385856

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*