# Vic Injury & Claim Support

> WorkCover claim management and information app. (iPhone/iPad app by Victorian WorkCover Authority.)

- Source: https://appshunter.io/ios/app/vic-injury-and-claim-support/id919343201 (this page in markdown: same URL + `.md`)
- Developer: [Victorian WorkCover Authority](https://appshunter.io/developer/919343200)
- Category: Health & Fitness, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 75 MB
- Languages: American English
- Released: 2014-11-03
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vic-injury-and-claim-support/id919343201/reviews.md

## What is Vic Injury & Claim Support?

The VicClaim app is a convenient and effective way to manage information relating to your WorkCover claim. The app enables you to easily email claims documents to your agent and includes useful material to help understand the claims process, entitlements and other information relating to your claim.

## Key features

- Manage WorkCover claim information
- Email claims documents to agent
- Understand claims process
- Access entitlement information
- View related claim materials

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/vic-injury-and-claim-support/id919343201/reviews.md

### 1/5 — Shocking

*2026-05-12, version 3.7.7*

What a joke of an app, doesn’t even let me send the invoices of my treatment, 
which is the whole point of the app….

### 1/5 — This app is a SCAM!!!

*2025-06-19, version 3.7.7*

Do Not provide your details to this app. Work Safe advised me that they Do no have an APP. Contact WorkSafe immediately

### 1/5 — Absolutely useless

*2025-02-25, version 3.7.7*

Still no changes to the app so still useless.

The only way to submit a document/invoice is to take a photo with the camera in the app. The requires me to print an electronic copy of the invoice, and then use the app to take a photo.
Other apps allow access to camera roll so that I can screenshot the invoice and upload it via the app.

And when you submit, it doesn’t go to a portal linked to my account, it opens up in an email and has to get manually added to my account which means there’s sometimes human error and I don’t get reimbursed, the provider does.

### 1/5 — Absolutely useless

*2024-10-29*

The only way to submit a document/invoice is to take a photo with the camera in the app. The requires me to print an electronic copy of the invoice, and then use the app to take a photo.
Other apps allow access to camera roll so that I can screenshot the invoice and upload it via the app.

### 2/5 — Needs PDF attach ability

*2024-06-20, version 3.7.7*

Needs document attachment ability.
Can only take a photo which means I need to print something needlessly

### 1/5 — Poor experience

*2024-04-14, version 3.7.7*

After I captured the photo of my certificate It doesn’t work anymore.I tried with many ways and many times it still failed to work.

### 1/5 — Terrible UX.

*2024-03-05, version 3.6.7*

How is this app so terrible? The font size is tiny, the menus are unintuitive. There are no settings available. This and the website show the serious underfunding of digital assets. Bad.

### 1/5 — What’s the point

*2024-01-15, version 3.6.7*

Keep being directed to use the app but can’t even generate an email with the app.

### 1/5 — Complete failure

*2024-01-09, version 3.6.7*

Just like everything else that revolves around the work cover system we have another failure. Everything is done by email now so why is there no where to upload documents such as pdf. There’s only a way to take photos of documents meaning if I have a pdf file I’d have to print the file just to take a photo of it and upload it in the app.

I’m not suprised as everything that revolves around the Australian government seems to be a disaster.

### 1/5 — Still doesn’t work

*2023-08-28, version 3.6.7*

Why have an app that won’t work!! Can’t sent emails!!

## Frequently asked questions about Vic Injury & Claim Support

### What is Vic Injury & Claim Support used for?

Vic Injury & Claim Support helps you manage information related to your WorkCover claim. It allows you to email claim documents to your agent and provides resources to understand the claims process and your entitlements.

### Is Vic Injury & Claim Support free to use?

Yes, Vic Injury & Claim Support is completely free to download and use. It does not have any in-app purchases or advertisements.

### What devices can I use Vic Injury & Claim Support on?

Vic Injury & Claim Support is available for iPhone, iPad, and iPod devices.

### How often is Vic Injury & Claim Support updated?

The app was last updated on April 3, 2024, with version 3.7.7. This indicates regular maintenance and potential feature additions.

### What is the age rating for Vic Injury & Claim Support?

Vic Injury & Claim Support has an age rating of 4+, making it suitable for a wide range of users.

### Who developed Vic Injury & Claim Support?

Vic Injury & Claim Support was developed by the Victorian WorkCover Authority, the official body responsible for WorkCover claims in Victoria.

### Can I access information about my entitlements with Vic Injury & Claim Support?

Yes, the app includes useful material to help you understand your entitlements related to your WorkCover claim.

## Version history (last 5 releases)

### 3.8.4 — 2026-08-20

Minor updates

### 3.8.2 — 2026-06-22

Updated WorkSafe Agent branding and improved useability for sending documents

### 3.7.7 — 2024-04-03

Changes have been made to align content with changes under the Workplace Injury Rehabilitation and Compensation Amendment (WorkCover Scheme Modernisation) Act 2024.

### 3.6.7 — 2022-06-15

This version contains fixes that have been applied to the app to address the camera access issue. In addition, this version reflects logo and design updates to support Xchanging changing to DXC Claims Management.

### 3.5.2 — 2021-06-03

This update includes:
- the removal of CGU as an authorised WorkSafe agent

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## More apps by Victorian WorkCover Authority

- [RecoverWell](https://appshunter.io/ios/app/recoverwell/id6761231400)

All apps by Victorian WorkCover Authority: https://appshunter.io/developer/919343200

## Related topics

[vwa](https://appshunter.io/ios/topics/vwa)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
