# VicoHome: Smart Home Camera — user reviews > 1,219 indexed App Store user reviews of VicoHome by PHOTON SAIL TECHNOLOGIES PTE. LTD., rated 4.90/5 from 112,677 ratings. - Source: https://appshunter.io/ios/app/vicohome-smart-home-camera/id1466734547/reviews - App overview in markdown: https://appshunter.io/ios/app/vicohome-smart-home-camera/id1466734547.md - Rating breakdown: 5★ 101,170 · 4★ 9,120 · 3★ 1,026 · 2★ 316 · 1★ 1,045 ## What do users think of VicoHome? Overall sentiment: neutral **Pros** - 🚀 Easy to install - 🚀 Excellent picture quality - 🚀 Reliable app - 🚀 Prompt and helpful customer support - 🔒 Provides security and peace of mind - 👍 Affordable pricing - 👍 Flexible camera placement **Cons** - 🐛 Connectivity issues after firmware updates - 🐛 Unreliable motion detection and recording - 🐛 Slow live stream and video playback - 🔋 Poor battery life - 💰 Subscription required for full features **Commonly reported bugs** - Cameras going offline after firmware updates - Inability to delete video thumbnails - Inconsistent performance across devices - Subscription changes without notice **Most requested features** - Longer recording duration - Continuous 24/7 recording option - Ability to share cameras with multiple users - Improved motion detection and customizable zones - Fast forward/rewind for recorded videos - Integration with smart home platforms ## Newest reviews (15 of 1,219) ### 2/5 — Advertising *2026-08-27, version 4.4.0* Getting tired of all the pop up ads. App was included in purchase price. ### 4/5 — 2T’s *2026-08-24, version 4.3.0* As I stated earlier . I was satisfied with the response my concern was it took quite sometime to get it. I eventually figured it out myself. I do like the product but was a little frustrated w/ the response time ### 1/5 — The App is Awful *2026-08-20, version 4.3.0* The app is awful for the doorbell and cameras. I’m constantly being logged out. The doorbell settings are a joke. I’ve tried all different variations of toggles. I will either be notified every time the wind blows or not at all. Doesn’t pick up any package deliveries or people coming up the walk. Cameras need to be updated way too much. Seriously, you get what you pay for. Ring was way more consistent. ### 1/5 — Too many Ads *2026-08-20, version 4.3.0* The app was great before the latest update has it flooded with ads , you can't even usually go to the app without an ad popping up first ridiculous. I'll get different cameras next time. ### 1/5 — Was good *2026-08-19, version 4.3.0* App was good then they added dang adds. They pop up randomly and always seem to pop up when you are watching a motion alert. Shouldn’t be during an alert. Defeats the purpose of a security app. ### 2/5 — Pop up adds *2026-08-19, version 4.3.0* Please fix the ads that pop up when opening camera notifications. When I get a security alert, I need to see what’s happening immediately not an ad blocking my screen. This is becoming a serious safety concern because those few seconds could matter in an emergency. Ads should NEVER delay access to security alerts or live view. Please fix this. ### 2/5 — Going downhill fast *2026-08-19, version 4.3.0* Unfortunately, once purchasing the cameras (I have four) you are locked into the companies plans to push you into subscription by massive ads and constant software updates (prob to steal your personal data) just as you are trying to use the cameras for safety of your home. They also took away free cloud storage. Eventually they are going to make these completely off putting and lose on camera sales big time. I’m already considering throwing these in the trash and switching to a wired system. They’ll prob tell me to complain elsewhere but I’m not wasting my time. ### 1/5 — What was good, isn’t anymore! *2026-08-19, version 4.3.0* I’ve had two of the cameras for two years. At first, the app just worked and no ads…..now, there’s ads. Also, one camera stopped working and I can’t buy one anymore. Once the next camera goes, I’m going with a different company, one that doesn’t have ads! ### 1/5 — Adds *2026-08-18, version 4.3.0* Nice camera works well nice video no hardware issues. Biggest issue is now I have to watch an add before I can watch the live alerts blocking or slowing down ability to see what’s happen on my property kind of defeats the point of having a camera. ### 1/5 — Fraude *2026-08-18, version 4.3.0* Según pague 5 dólares y me cobraron 27 nose por que se cobran tanto ### 1/5 — Ads on app? Bad. *2026-08-18, version 4.3.0* Forcing ads before letting a user access the app is a horrible idea, for all the reasons that have been previously mentioned. In fact, it makes me specifically not want to patronize those placing the ads. My next WebCam purchase will specifically look for cameras that do not use this app. ### 1/5 — They added adds *2026-08-18, version 4.3.0* The app was good, now they added adds…. It’s just annoying to use now ### 1/5 — Adds *2026-08-15, version 4.3.0* You buy these get flooded with ads every time you open it to check on alerts ### 1/5 — 広告けしたい *2026-08-15* 広告が表示されるようになりました 通知から直ぐに動画を見たいのに広告が表示されます 広告を停止するサブスクの提示がありません 非常に悪質です ほかのカメラを買えばよかったと後悔しています **Developer response:** ユーザー様、この度はご不便をおかけし、誠に申し訳ございませんでした。アプリからフィードバックを送信いただくか、support@vicohome.ioまでメールで発生した問題についてご連絡いただければ幸いです。VicoHomeのスタッフ一同、いつでも喜んでお手伝いさせていただきます。ありがとうございます。良い一日をお過ごしください！ ### 1/5 — Sell out *2026-08-14, version 4.3.0* Sell out to ads. Weak. I loved these cameras. There’s an emergency, watch our add really fast ## Most critical reviews (10 lowest-rated) ### 1/5 — Ads, are you kidding?! *2026-08-25, version 4.3.0* Ads now? Seriously? They make you watch an ad before you can see your cameras now. That’s unsafe. ### 1/5 — Nothing is free anymore *2026-08-24, version 4.3.0* This app used to be great. It was free, simple, and for the most part, it worked. But now you really can’t do anything without paying quite a bit of money for even basic features. I was going to purchase another camera to use but I will now be selling the ones we do have. At first they loaded the app with ads and now, you can’t even see the motion detection videos without paying $200 now. The app will only show screenshots and thumbnails. ### 1/5 — Used to be good *2026-08-23, version 4.3.0* Camera won’t connect to live feed anymore, “unstable connection” used to connect with no problem before recent update. I suspect it would work if I paid for the premium. They’ve also now added ads which is annoying. Actively searching for another option ### 1/5 — Adds *2026-08-23, version 4.3.0* You buy these get flooded with ads every time you open it to check on alerts totally useless cameras ### 1/5 — Jetzt wird Werbung eingeblendet *2026-08-22* Bei der VicoHome App wird jetzt beim Start Werbung eingespielt. Wenn ich eine Warnung erhalte und schnell prüfen möchte was gerade passiert, kommt nicht gewollte Werbung die man umständlich entfernen muss. Seriös ist das nicht mehr. Wie schon mal bewertet ist das System nur noch Spielerei für Kinder und hat nichts mehr mit einem professionellen Überwachungssystem zu tun. Ich werde den ganzen Müll entfernen und eine seriöse Firma beauftragen. In jedem Fall werde ich dieses System niemanden empfehlen. **Developer response:** Sehr geehrter Benutzer, wir möchten uns aufrichtig für Ihre negative Erfahrung entschuldigen. Wenn es Ihnen nichts ausmacht, Feedback über die App zu senden oder eine E-Mail mit dem aufgetretenen Problem an support@vicohome.io zu senden, wäre das sehr willkommen. Wir alle bei VicoHome helfen Ihnen gerne weiter. Vielen Dank und einen schönen Tag noch! ### 1/5 — Pay to avoid adds *2026-08-22, version 4.3.0* This system was great for a while. Recent update has made it so unless you pay for their subscription you have to watch an add to see the camera footage. Thats awesome guys so i could have someone actively murdering my family but i have to sit through a 10 second add to see whats happening. Greed at its finest. Disgusting. ### 1/5 — Don’t waste your time *2026-08-21, version 4.3.0* App crashes and won’t open constantly ### 1/5 — Advertisements *2026-08-21, version 4.3.0* Recent addition of Advertisements blocks out secureity alerts until you read these ads, to make matters worse, it seemed to be some sort of malware or scare ware like your phone memory is out or some other scam, scare malware advertisement Ill throw these in the trash soon I highly recommend not to purchase these cameras, and if you already have them, throw them in then in the trash or maybe the developer will sober up And remove the adds,without any further nag mesages And let new purchases decide to buy the subscription features ### 1/5 — Worthless garbage *2026-08-21, version 4.3.0* There are now ads to view the camera. Also the notifications when it detects someone are delayed by several minutes. Worthless garbage ### 1/5 — Was great before! *2026-08-20, version 4.3.0* I usually don’t write reviews but I’m hoping this will change something. I loved the app before, however recently they have started to make you watch an ad before you are able to look at your cameras. This is absolutely crazy! When time is of the essence and you’re trying to see who or what is walking up to your house when you’ve been notified of movement you have to wait for an ad to play before you can look and see what’s going on. I mean if I have to watch ads at least let me see what’s going on in my yard first. ## Most praised reviews (10 highest-rated) ### 5/5 — Câmera *2026-08-19* Excelente ### 5/5 — I love it *2026-08-19, version 4.3.0* My kids got me this bird feeder for Father’s Day. It is great and I love having it right outside my window. The camera is clear and also provides a level of security for my front door. ### 5/5 — Great quality. Works great. *2026-08-18, version 4.3.0* Same as title. ### 5/5 — Buena *2026-08-17, version 4.3.0* Buen programa ### 5/5 — S *2026-08-16, version 4.3.0* S ### 5/5 — BEWARE, SCAM *2026-08-14, version 4.3.0* The cameras and the app are a scam, not only did they reduce the functionality of the camera with the first update but I keep getting scam messages on the app, saying things like update the app, by clicking on the message (no update at the App Store) to saying I have 57 viruses from visiting porno sites, which I didn’t visit. BEWARE ITS A SCAM, don’t waste your money on this. It’s cheaper in the long run to buy a real system with a recorder that paying ten $100s to cloud store your data ### 5/5 — Do better at bird IDs! *2026-08-12, version 4.3.0* I’m continually annoyed at the poor bird identification. Too often they suggest a bird that’s geographically impossible for this area. I submit feedback and it doesn’t improve. Given how expensive the app is, I’m not sure I’ll resubscribe if they don’t fix things. ### 5/5 — Very responsive *2026-08-12, version 4.3.0* Re charger issue ### 5/5 — Nice operation *2026-08-11, version 4.3.0* Easy to setup ### 5/5 — 5star *2026-08-10, version 4.3.0* 5star --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*