# Victor Central — user reviews > 67 indexed App Store user reviews of Victor Central by GreenShield, rated 4.70/5 from 16 ratings. - Source: https://appshunter.io/ios/app/victor-central/id993173370/reviews - App overview in markdown: https://appshunter.io/ios/app/victor-central/id993173370.md - Rating breakdown: 5★ 12 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (17 of 67) ### 1/5 — Horrible app *2026-02-06* Doesn’t even work…. Every time I try to log in, it just says I am trying to g to access something I don’t have! ### 1/5 — Biometric annoyance *2025-06-16* Every time you try to sign in, it never works. Constantly have to change passwords every time I just the app even with biometrics before the 15 day expiry. ### 1/5 — Cant access *2025-01-29* Cant access the app!!! Worst insurance ever ### 1/5 — Cannot login *2025-01-28* Terrible app, not usable. If lucky I can login then everything else not available. Cannot check balance etc. Why publishing a unusable App? ### 1/5 — This app should be considered fraud *2024-12-10* It doesn’t even work and I can’t even access my benefits at all because it shows a white screen. UI is so bad I reported it to the Better Business Bureau do BETTER!!! ### 1/5 — Unable to submit a claim *2024-11-10* Forms clear or won’t let you select a dropdown when trying to submit a claim. Useless app. ### 1/5 — Screen goes blank *2024-11-05, version 4.1.4* When looking for type of coverage and/or submitting claim. Screen goes blank/white. (Using IOS18.1) ### 1/5 — Does the developer not look at reviews? *2024-11-02, version 4.1.4* The app is so buggy and you can no longer check coverage anymore. The most needed functionality next to submitting claims is broken! Also when you submit claims, half the time it goes to a blank white screen then nothing :(. Please fix!! ### 1/5 — Cant check coverage *2024-10-18, version 4.1.4* Coverage is not showing ### 1/5 — 🙄 *2024-10-16, version 4.1.4* One min the biometric works the next it does not. You then after try to sign in and states you don’t have an account. This app is a waste of time, I always end up calling a rep every time. ### 1/5 — Unable to submit claims *2024-09-01* Forms clear themselves with no rhyme or reason. When I try to fill it again it won’t work. Poorly built app. ### 1/5 — Not opening after update *2024-05-09, version 4.0.5* The page will flash after press start, but not leading to the login page ### 1/5 — Garbage *2024-05-06, version 4.0.5* This app is garbage for real is thid a real company I thought they would fix by now but years later its a joke at this point ### 1/5 — Useless App *2024-05-05, version 4.0.5* This app crashes constantly- It is the most useless thing. Make sure you screen shot your benefit card when it briefly lets you in because it NEVER works. ### 1/5 — Unable to get started *2024-05-01, version 4.0.5* Nothing works. ### 1/5 — Can’t submit a claim *2024-04-25, version 4.0.4* Won’t allow me to enter “additional claim details” and continue to the next step. ### 2/5 — claim type drop down does not work on app *2024-04-17, version 4.0.4* Every time you try to access the claim type drop down menu it doesn’t work and the list of service or item does not show up. Trying to submit a claim just got more difficult. Please fix! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible User Interface *2026-06-30* They do not show you how much money you have left they just provide a stupid list of benefits. Whoever designed this has never used benefits. ### 1/5 — Login is borked *2026-06-23* Most of the time I am unable to login. Keeps asking je to change password only to get an error that I trying to access a site I have no access to while I do have access. Their technology is clunky and unintuitive ### 1/5 — Does nothing *2026-06-20* I cannot open the app. It stays on the page Get started. I did delete the app more than once and reinstalled. Same thing keeps happening ### 1/5 — Latest Update Broke the app *2026-06-17* Latest update has completely broken this app. Hangs on claim submission. Then upon deletion and reinstall, hangs on setup. Cannot even get setup again. ### 1/5 — Unreliable access *2026-06-12* This app is unreliable for access and operational stability. The prior updates would just randomly hang up, also it makes us reset the password with each access attempt. The newest update now has the system not even get to the log in before it hangs up. Please, simple, just make it simple and reliable. ### 1/5 — Can’t add provider details *2026-06-09* There’s been a bug where when you select the province when submitting the hsa claim the app shuts down. Now it won’t even let me move forward. ### 1/5 — Gagan *2026-05-09* The app doesn’t go past the T&C’s screen, very frustrating. ### 1/5 — encore un problème ? *2026-04-23* impossible d’aller plus loin que l’acceptation des conditions …. ### 1/5 — Terrible app terrible insurance *2026-04-08, version 5.0.0* App insists on updating frequently, booting off user and forcing pw reset, 2fa. Constant bugs in simply submitting claims I am entitled to ### 1/5 — Garbage design *2026-04-02* This is one of the worst benefits apps I’ve ever used in my life. Can’t find exactly what’s covered by percentage. Can’t locate a benefits booklet just terrible ## Most praised reviews (10 highest-rated) ### 5/5 — App working now with iPhone 11 Pro Max *2024-05-10, version 4.0.5* App opens and works fine ### 5/5 — Very easy and quick! *2023-10-29, version 3.2.2* The easiest app to use when submitting claims. They get approved quickly with no problems. Very happy! ### 5/5 — Works great *2023-07-05, version 3.1.8* Thumbs up ### 5/5 — Easy to use *2023-05-24, version 3.1.8* Super user friendly app that clearly outlines everything you’re looking for! Compared to other insurance apps, this is by far one of the better. Fast and quick service as well ### 3/5 — Great when it works *2024-03-02, version 4.0.4* Glitches a lot and won’t open BUT when it does it’s super easy to use. I try to submit my claims right after appointments but if it glitches then it may be a couple more days before I remember to submit my claim and therefore a couple more days before I get reimbursed. Reimbursement is always quick. But how often it glitches is very frustrating. ### 3/5 — The app won’t let me open any of the coverage categories *2024-02-29, version 4.0.4* I used to like the app but now it just glitches. I can’t even check Vision to see what the eye exam coverage is because it just flashes and nothing changes ### 3/5 — Glitch on mobile use. *2023-12-08, version 4.0.0* I cannot get past select provider name when selecting my massage therapist, it won’t allow me to scroll down to click next. I have to submit claims on laptop or desktop. This is annoying. ### 3/5 — iPhone? Yes. iPad? No : ( *2023-05-11, version 3.1.8* App works great on my iPhone but does not open on my iPad. Please fix it. ### 2/5 — Can’t see any balances left? *2024-11-22* I can never see what balances I have left in coverage. Doesn’t matter what category I select, the screen just goes white and I can’t see anything. ### 2/5 — White screen after I submit claim on iPhone 12 mini *2024-11-20* Please fix --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*