# Victoria Arduino E1 Prima — user reviews > 26 indexed App Store user reviews of Victoria Arduino E1 Prima by Victoria Arduino, rated 1.90/5 from 14 ratings. - Source: https://appshunter.io/ios/app/victoria-arduino-e1-prima/id6466800232/reviews - App overview in markdown: https://appshunter.io/ios/app/victoria-arduino-e1-prima/id6466800232.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 10 ## Newest reviews (10 of 26) ### 1/5 — Useless app *2024-12-02, version 3.0.1* Constantly broken making the machine unusable all the time ### 1/5 — Unfortunately oversold and underdeveloped *2024-11-13, version 3.0.0 (728)* This application is a glorified front end for about 10% of the capacity of the actual E1 Prima espresso machine. It’s an amazing machine but is constantly let down by this application. You use this application to set power on/off/idle day and time. However the E1 doesn’t know timezones so when daylight savings comes around it’s either on or off an hour early or late. And it can only be set by the app. When the app stops working as it cannot pair to the E1, like what happened with the last app and now this latest version of this app, you cannot control the schedule. It’s a shame because a critical basic thing of being able to maintain time and a schedule, and it cannot be done properly. The fact that this app regularly breaks and it’s the only way to control the schedule to me kills the “premium” experience of the entire product. ### 1/5 — Horrible app *2024-11-10, version 3.0.0 (728)* Says download new app but this is the newest app. Doesn’t turn on or off with the programming. Not sure if it’s the same issue as the other user where the clock is off. Really bad experience for the price of this machine. ### 1/5 — Update funktioniert nicht *2024-11-01, version 3.0.0 (728)* Seit dem Update funktioniert die App leider nicht mehr. ### 1/5 — Latest update with new problems *2024-10-31, version 3.0.0 (728)* The latest update (.728) constantly reminds of the new version available although this is installed. And which is much worse the power management doesn’t work properly any more, at least it cannot switch from summer to winter time. ### 1/5 — Useless *2024-09-28* This app needs a lot of development. It crashes, doesn't find the machine and the functions controlled by the app are minimal. The machine costs £4000 + and deserves better support than this ### 1/5 — Sketchy at best *2024-09-14, version 2.1.0 (683)* I’ve had my Eagle one for a couple of years now. The app is by far the worst part of the package. It’s really a shame that the app is so rubbish as the machine is pretty good. The app doesn’t seem to get updated or improve ever and it only works if your phone is an inch beside the machine. ### 1/5 — Leider seit dem letzten Update down *2024-06-04, version 2.0.1 (609)* Ansich war die App seit der Neuauflage wirklich gut und es gab sogar ein paar neue Funktionen. Seit dem neuen Update ist sie allerdings down und kommt nicht mehr aus dem Start-Screen raus…. Schade! Zumal ich gerne mein PreInfusion Settings ändern würde und dies nun nicht ohne die App ändern kann…. ### 1/5 — Old one was better *2024-03-22, version 2.0.0 (543)* This… ### 1/5 — App is unusable most of the time *2024-03-09, version 2.0.0 (543)* Not even able to login after latest updates. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-07-31, version 4.0.0* Glitchy, unresponsive, takes forever to load. I have to keep closing and re-opening the app to get it to update the current readings of machine settings. Absolutely not how it’s shown to work on the videos online. ### 1/5 — Worst app ever? *2026-01-31, version 4.0.0* VA is a lovely coffee machine but the app is THE worst app ever hobbled together. I think the app creators were a bunch of primary school kids given a coding project. It’s had bugs for years, it doesn’t connect most of the time and it never improves. Do not buy a VA machine expecting anything other than a useless app to go with it. I use it only to manage on off timings and even that is nightmarish ### 1/5 — Disappointing *2025-11-30, version 3.1.3* I find myself either turning the machine off or restarting the app so I can connect and update settings on the app. Super machine, but the dream of being able to control every element of the machine is hugely disappointing. Really needs work to get this up to a usable and acceptable standard. Victoria Arduino, if you’re selling the benefits of an app that gives you total control of the machine then you need to invest in making this a killer app. ### 1/5 — Doesn’t work *2025-11-09, version 3.1.3* Constant crashing fails to open and then when it does it just crashes ### 1/5 — Timer in app does not work *2025-08-05, version 3.1.2 (776)* The app has bug that will not allow you to select a start time in the weekly programming . Please fix. When you go to app support it is only in Italian ### 1/5 — Guys get together *2025-07-09, version 3.1.2 (776)* This app is not the best to rely on and considering this machine relies heavily on it. You owe your customers the due diligence of making sure it’s up to par. Always crashing!! ### 1/5 — Impossible connection *2025-05-15, version 3.1.0* Cannot even connect to the machine far less use it to make settings. Considering how long the machine has been available it’s a sad reflection of the priority put on a stated feature. ### 1/5 — Disappointing experience *2025-03-24, version 3.1.0* I have a hard time believing the developers have actually loaded this up on an iOS device and tried to use it. The buttons in the bottom navigation bar don’t even work… This is a seriously disappointing experience for customers that are paying >$6k for this product. ### 1/5 — Victoria does not respect customers! *2025-01-11, version 3.0.1* The app does not work under the latest operating system and iphone 16 pro. ### 1/5 — Horrible app these guys don’t know what they’re doing. Maybe they should spend some money *2024-12-15, version 3.0.1* horrible app. These people should spend some money and actually get somebody who knows what they’re doing pathetic given all the time they had to perfect. One star is over rating it. ## Most praised reviews (6 highest-rated) ### 5/5 — Much Better *2023-10-25, version 1.0.1* This app is much better than the old one. Many of the bugs were fixed. Recipes are still missing ### 4/5 — Terrible *2026-03-17, version 4.0.0* Have just set up and installed an E1 Prima Exp… cannot believe the people who can get their machines so right could have an app that is so wrong. Crashing, unresponsive, did not allow for adjustments & the lower half of the Home Screen does not respond to touch. Very frustrating. Please fix these issues VA/Simonelli - your machines are exceptional, please hold the app to the same standard. ### 4/5 — Great but room to improve *2025-07-19, version 3.1.2 (776)* Really clean layout and all the settings the physical button menus provide but in a much easier UI to set and quickly adjust them. Wish there was a bug report or feature request in the app so I didn't have to do it on the review but here they are: Every time I open the app it asks me to go download the new app (which I am already using). So it's just a wrong notification. (At least the link that the notification takes me to is the same app I'm already in). And a feature request for power a mgmt cycle would be nice. Both a daily "on" time and auto sleep modes would be useful. ### 2/5 — Latest Update Brought Problems *2024-10-23, version 3.0.0 (728)* After update, the clock in the machine is off about 9 hours…will not synch up with phone time…this means the programmed times the machine should be on, does not work either. I have tried logging out, deleting app, reinstalling…which leads to another problem…Bluetooth only “finds” my machine one in 20 tries…so getting the Espresso machine connected to the app is quite labourious itself, add to that the clock issues… What a pain. If this was the first time VA has had problems with this app, I’d be more understanding…however, it seems every update is problematic. I’m ready for something that just works. ### 2/5 — Poor power management, & no major updates *2024-01-12, version 1.0.2* App update still does not offer a power management schedule that allows the machine to power on and off more than once per day. My machine is for home use so it would be super useful and offer significant energy savings. Seems like a pretty basic feature to offer and especially given the marketing hype of how sustainable the E1 with respect to power consumption and boiler size. Can you please update this app to allow the user to program a schedule to power the machine on and off multiple times per day and save energy. Auto purge also stopped functioning after new app was adopted, similar issue to other users. Overall this app is more or less the same as the old version with no significant functional updates. ### 2/5 — Improved App but still some major bug *2023-10-31* The auto purge stopped working after updated to the newest app. The delay or purge time can jumo to 333.5 secs by itself. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*