# Victoria’s Secret India — user reviews

> 6 indexed App Store user reviews of Victoria’s Secret India by Apparel Group India Private Limited, rated 4.05/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/victorias-secret-india/id6751284589/reviews
- App overview in markdown: https://appshunter.io/ios/app/victorias-secret-india/id6751284589.md

## Most critical reviews (6 lowest-rated)

### 1/5 — App on IOS keeps crashing every time

*2026-07-30*

The Victoria secret app always crash or fails to load

### 1/5 — Bad service

*2025-12-25*

I have ordered 2 products both of them returned 21 days ago till now only 1 product is refunded and i have been calling customer care multiple times and every time they promised me to get the refund within 48 hours but no refund is processed so far.

**Developer response:** We regret to hear that your experience did not meet the standards we strive to deliver. We truly value your feedback and would like to assist you in resolving this issue at the earliest.

Kindly share your contact details and email ID via DM on our official Instagram handle, @victoriassecretindia, so our team can connect with you directly. You may also reach out to us at vs-customercare@apparelgroup.in or call us on 1800-833-5350.

We appreciate your patience and look forward to assisting you.

### 2/5 — App not working since a long time

*2026-07-24*

Products are good, but whenever I try to buy from the app it doesn't work...

**Developer response:** We regret to hear that your experience did not meet the standards we strive to deliver. We truly value your feedback and would like to assist you in resolving this issue at the earliest.

Kindly share your contact details and email ID via DM on our official Instagram handle, @victoriassecretindia, so our team can connect with you directly. You may also reach out to us at vs-customercare@apparelgroup.in or call us on 1800-833-5350.

We appreciate your patience and look forward to assisting you.

### 5/5 — Issue

*2026-07-21*

The proucts are so lovely but the app is toooo slow and bugs are too much and lso its not working since yesterday please fix this 🥺

**Developer response:** We regret to hear about your experience and would like to assist you in resolving this at the earliest. Kindly share your contact details and email ID via DM on our official Instagram handle, @victoriassecretindia, so our team can connect with you directly. You may also reach out to us at vs-customercare@apparelgroup.in or call us on 1800-833-5350.

### 5/5 — Its a life saver🤗

*2026-02-25*

I was so happy to get my essentials within 24 hrs

**Developer response:** Thank you for your lovely review and rating! We're delighted to hear about your experience. Feedback like yours inspires us to keep delivering a seamless shopping experience. Happy shopping!

### 5/5 — Express Deliver

*2026-02-09*

I have actually received my products within 24 hours 💯💯

**Developer response:** We’re so glad to hear that! Your feedback truly means a lot to us.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*