# Victoria’s Secret UK & Ireland — user reviews > 49 indexed App Store user reviews of Victoria’s Secret UK & Ireland by Next Retail Limited, rated 4.79/5 from 3,278 ratings. - Source: https://appshunter.io/ios/app/victorias-secret-uk-and-ireland/id1584656006/reviews - App overview in markdown: https://appshunter.io/ios/app/victorias-secret-uk-and-ireland/id1584656006.md - Rating breakdown: 5★ 2,840 · 4★ 188 · 3★ 61 · 2★ 32 · 1★ 70 ## Newest reviews (11 of 49) ### 3/5 — perfumes *2025-08-11, version 2.0.3* change back to the old bedazzling perfumes and not some cheap clean girl ones. ### 2/5 — Failure to sign in / reset password *2024-12-23, version 1.1.19* Received e-mail regarding sale, could not login to my account, attempted to reset passsword, kept taking me to login page. Tried to contact customer service on number listed if problems persist, no one available, no phone call back. Used Apple Pay ### 3/5 — 😭 *2024-02-10, version 1.1.10* I only put 3 bc it’s took money out of my account then logged me out and saying I haven’t placed an order ### 3/5 — Takes ages to restock products *2023-11-03, version 1.1.8* on the app i cant find a discount code area but online i can, it takes ages to restock products. ### 5/5 — victoria secret *2023-09-18, version 1.1.5* I LOVE THIS APP ITS MY FAVOURITE ### 5/5 — Really poor *2023-07-26, version 1.1.5* Terrible stock availability poor search tool ### 5/5 — very good *2023-06-05, version 1.1.4* very good ### 5/5 — Test *2023-02-09, version 1.1.2* Test ### 5/5 — Mrs *2022-08-06, version 1.0.8* Wonderful ### 3/5 — Room for improvement *2022-06-29, version 1.0.8* Overall the app is easy to navigate around however I wish there was an option for live chat or that they would add order numbers to their orders. I have placed an order which part was sent out incorrectly, sent them an email & am still awaiting a response 2 days later so a live chat option would be a great addition to sort issues like this more promptly, hopefully this is something that will be added in the future. ### 5/5 — Good quality *2022-05-19, version 1.0.6* Every time I buy their products, I find they are good quality and wash and wear excellent, I buy my 5 granddaughters their PJ’s every Christmas, they are still wearing them year after year, also I purchase Pj’s for myself I now have 5 sets, just love them, my granddaughters all pose in a Christmas picture for me every year with their new ones, it’s become a family tradition ! Thankyou VS for you lovely quality 💕 ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful app *2025-05-25, version 1.1.25* Doesn't work properly, I'm trying to make an order, and it's impossible ### 1/5 — SCAM!!! *2025-04-08, version 1.1.23* my parcel wasn’t delivered and when i went to get another one sent, i didn’t get a parcel number come through on my email so i wasn’t able to get a refund/replacement!!!! ### 1/5 — Sooo many bugs *2024-11-29, version 1.1.19* I spent two hours trying to reset a password and still won’t let me ### 1/5 — Password complications *2024-07-12, version 1.1.16* I forgot my password so I went on help and they said something about sending me an email with a temporary password and it didn’t even work I don’t know if it’s me or the app but it’s annoying now I lost my account with my own email I don’t know if this is anybody else but if the creator could reply to me and give me the help I need that would be kind thanks ### 1/5 — Victoria’s Secret website *2024-06-01, version 1.1.15* Extremely annoying not being able to access the USA site from UK as I have friends who will purchase items for me that I am unable to get in UK and being able to see them would really useful. Other sites like free people allow you to access other territories sites ### 1/5 — Mi *2023-05-31, version 1.1.3* No way to register your account and buy online ### 1/5 — Shine strap bra *2023-01-22, version 1.1.2* Would not purchase I’ve had mine less than a month and so has my friend the diamonds are peeling off completely not worth the money! ### 1/5 — Won’t allow you to order from overseas and delivery to your home address *2022-10-24, version 1.0.11* Why can’t you program the app the verify it’s you ? This could be so easily done via your email address. They send a code to your email address, you click the link and the site allows you to order from any corner of the world, but only delivery to your home in UK. What’s so difficult about that ?. Or try getting a programmer that knows what they’re doing ?. One very unhappy customer. ### 1/5 — If you’re gonna have a filter at least make it work *2022-06-15, version 1.0.8* I’m a 36DD and every time I try to filter my size, it comes up with bras in sizes for itty bitty tiddy females. Also hate the new look and preferred VS before they partnered up with Next. ### 1/5 — Crap app *2022-05-03, version 1.0.6* Can’t search without crashing useless ## Most praised reviews (10 highest-rated) ### 5/5 — Bras *2026-08-16, version 2.0.23* Excellent fitting ### 5/5 — Love it *2026-04-29, version 2.0.16* Love this Victoria secret nice products cozy pyjamas and I had a lovely discount. High quality products just amazing. ### 5/5 — Best Customer SERVICE! *2026-01-03, version 2.0.10* My delivery was delayed, and according to customer service (Georgia), the item was likely lost in transit. Naturally, this was disappointing, but the way it was handled completely turned the experience around. Georgia quickly suggested placing a replacement order with next-day delivery and arranged for the original item to be returned by the courier. I was very happy with this solution and truly appreciated the efficient, friendly support. As always, the VS quality is unmatched — my absolute favorite. I can never get enough of their bras and knickers 🤭❤️ ### 5/5 — Great App *2025-09-19, version 2.0.4* Life Saver! ### 5/5 — Review *2025-05-13, version 1.1.25* Fragrances are lovely ### 5/5 — Nice stuff *2025-02-02, version 1.1.22* They have nice stuff ### 5/5 — Beautiful items *2024-04-29, version 1.1.14* Always arrive on time and size is true to form and such good quality! ### 5/5 — perfect *2024-02-02, version 1.1.10* Very girly i love ### 5/5 — Thank you *2024-01-24, version 1.1.10* Hello. I have managed to sort out my order with Victoria Secret and the app appears to be working brilliantly now so thank you. ### 5/5 — Love *2023-11-27, version 1.1.8* Can easily shop all my favourite things through the app😍😍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*