# Victoria's Secret—Bras & More — user reviews > 251 indexed App Store user reviews of Victoria's Secret by Victoria's Secret, rated 4.80/5 from 156,914 ratings. - Source: https://appshunter.io/ios/app/victorias-secretbras-and-more/id336860594/reviews - App overview in markdown: https://appshunter.io/ios/app/victorias-secretbras-and-more/id336860594.md - Rating breakdown: 5★ 140,689 · 4★ 9,538 · 3★ 3,022 · 2★ 1,098 · 1★ 2,567 ## What do users think of Victoria's Secret? Overall sentiment: negative **Pros** - 💕 Excellent shopping experience - 🎁 Great rewards and gift options - 🛒 Convenient online shopping **Cons** - 🐛 Buggy and glitchy app - 🤔 Confusing checkout process - 🔍 Limited product availability online - 🤬 Poor customer service - 🔄 Inconsistent order fulfillment **Commonly reported bugs** - App crashes or freezes frequently - Login and password reset issues - Cart and checkout functionality problems - Incorrect or missing order details **Most requested features** - Ability to use more than 3 offers at once - Improved order tracking and status updates - Option to save items to a favorites list - Faster and more reliable app performance ## Newest reviews (16 of 251) ### 3/5 — It’s okay *2026-08-11, version 15.0.0* The app works well enough. My only problem is that it over heats my phone and drains my battery. ### 2/5 — Glitches *2026-07-06, version 14.17.0* The app glitches and does not load properly. The layout and navigation is fine. ### 3/5 — It passed *2026-06-15, version 14.17.0* I’m shop here very often. I think it’s a little bit pricey. But the brand is worth it. I like to have things that are in style and bash. And presentable. In this also be within my budget with the sales promo codes. ### 1/5 — Victoria Secret App is hard to update *2026-06-08, version 14.16.0* I’m an existing member for over a decade and it won’t let me log in on the app. ### 1/5 — Never lets me check out *2026-06-08, version 14.16.0* Its always glitching and NEVER lets me check out. I always have to login on a browser and then check out. Hate the app so much. ### 1/5 — Tengan cuidado! *2026-05-18, version 14.15.0* Te pueden robar si no pones atención. ### 1/5 — Old school and frustrating *2026-04-26, version 14.14.0* Each and every color is listed as a separate item. Cart maxes out at 30 items. Prefer to see items on a mannequin. ### 3/5 — annoying popup *2026-04-15, version 14.13.0* Regular functions work fine, but I cannot understand why every single time I go into the app I get the cookies popup. It is incredibly annoying and no matter what I choose it just keeps appearing. ### 2/5 — Change in panty *2026-04-06, version 14.13.0* I have been buying these panties for decades, and I am so disappointed. They are not 100% cotton anymore. There’s a lot of other fabrics in them and they are not the same. Please bring back the originals!!! ### 1/5 — Logging in *2026-04-05, version 14.13.0* I can’t even login because every time I try it wants me to create a new account. I just want to see my orders and I can’t. ### 1/5 — Won’t process payment *2026-04-03, version 14.13.0* I’ve tried every way to process a payment but it keeps having an error pop up thought it was just the app…. Nope same thing on their website. I wanna buy their brand but they won’t let me. ### 1/5 — Worse app out there *2026-03-31, version 14.13.0* Worse app out there. Unbelievable. Every single time I use it, it takes forever to get it going. Absolutely ridiculous. ### 1/5 — Make your buttons work. *2026-03-30, version 14.13.0* I could play a random person from discord $40 to code these buttons to actually work better than they do. I shouldnt have to click click click click click click click click click & get no response from the app or click one & wait 3 minutes for nothing to happen. Make your buttons work properly. ### 1/5 — Doesn’t load *2026-03-28, version 14.13.0* Idk if it’s just me that’s struggling but my app doesn’t load anything. I keep having to use safari to check my account and view my order process ### 4/5 — Limit on likes *2026-03-16, version 14.12.0* I’ve been using this app for a few years now and I really like it! It’s easy to use and deals are good! My one minor issue is the limit on likes. There’s probably a reason for the limit but since I’ve used this for years, I have a lot of likes. I keep having to go back and unlike items so I can like new ones. I don’t know if it’d be possible to change though. So otherwise love the app. ### 4/5 — Muy decepcionada *2026-03-13, version 14.12.0* No se puede poner más de 30 artículos en el carrito deben de arreglarlo ## Most critical reviews (10 lowest-rated) ### 1/5 — I can't check out *2026-08-22, version 15.1.0* It's not allowing to log into my account or even pay I have been trying to checkout my order but there's always a failure and I can't purchase my items ### 1/5 — Doesn’t load *2026-08-20, version 15.1.0* Idk if it’s just me that’s struggling but my app doesn’t load anything. I keep having to use safari to check my account and view my order process ### 1/5 — Are you dumb? *2026-07-27, version 14.18.0* In-store pickup is an absolute disaster. 5 for $35 sale! Wow! Good luck finding 5 things available in the right size. Oh well I will just ship to store. Oh wait! They don't allow that! Can I get something discreetly shipped to my home? Absolutely not! The package or bag will be plainly and loudly labeled; sufficient enough for a neighbor to identify from a football field away. This dynamic is so mind numbingly stupid, absolutely bafflingly dumb, such an immense oversight to the extent that I wonder if corporate managers are literally lobotomized gold fish or they just deliberately want to decrease revenue. Genuinely, from the bottom of my heart, are you dumb? ### 1/5 — Me robaron *2026-07-24, version 14.18.0* Realicé varios pedidos días anteriores y hoy me han cobrado una propina que en ningún momento di autorización de 2,500 pesos. Es un robo porque hoy no he pedido nada y se supone que el total lo dice antes de pagar y lo pagué. Sin autorización no me pueden cobrar ### 1/5 — Son unos ladrones incompetente *2026-07-22, version 14.18.0* Me robaron el pedido y me robaron el dinero no compré nada aki ### 1/5 — App is pink and red and I can’t place orders *2026-07-21, version 14.18.0* I’m being still heavily damaged mentally, financially, and physically from the data breach in 2024 and have had no help at all and my app is stuck with 2024-2025 rights reserved and my orders have all been rerouted but say canceled on my app ### 1/5 — crashes *2026-07-20, version 14.18.0* it doesnt work it asks me to put in my email even tho the account is signed in and I have the lastest update ### 1/5 — Worst experience recently *2026-07-13, version 14.18.0* I’m trying to make a purchase, but every time I try to access my account, I get the same error message: “We can’t provide service right now. Please come back later.” I contacted customer support multiple times, but they showed no interest in actually resolving the issue. They simply told me they had reset my account and asked me to try logging in again later. Unfortunately, the problem still hasn’t been fixed. It’s extremely frustrating to deal with this, especially when I’m trying to make a purchase. At this point, it really doesn’t seem worth wasting any more time on this app. ### 1/5 — App *2026-06-19, version 14.8.0* I guess I won’t shop with you anymore Your app will not work anymore and I have an older phone and it will not upgrade. It won’t do anything but try to force me to upgrade Guess you don’t want my business anymore ### 1/5 — Upgrades 17 or … 12 isn’t enough *2026-06-18, version 14.8.0* I’d rather find a nice pair of panties than buy a new iPhone with a perfectly flawless face and no damage to it but to use your new app , I have to get a 17? Ok ## Most praised reviews (10 highest-rated) ### 5/5 — I loved it *2026-08-02, version 15.0.0* It is the best store ### 5/5 — Me encanta *2026-07-29, version 14.18.0* Excelente servicio me encanta sus productos ### 5/5 — Enjoy *2026-06-23, version 14.17.0* Love ### 5/5 — Tracking *2026-05-28, version 14.16.0* I already have an email that I use in my account. I signed up for marketing emails on a different email that I signed up for on both email addresses. They have the same code. How is that? Also, when I called CS and they looked up my phone number that other email that I don’t use is not linked to my account but the accounts have the same purchases, etc but they’re not linked. How is this possible? Is it some type of tracking since I signed up from the device I normally use on my account? ### 5/5 — Size *2026-02-22, version 12.8.0* Look ladies you all know that the female form verys in all kinds of ways leant is just one variation . This is why we have Tailors and seamstress so for a few more dollars you can get a tailored pants or top or dress that fits you perfectly you can never get the perfect fit when an item is mass-produced for the human body ### 5/5 — Review *2026-02-21, version 14.11.0* Exploiting these beautiful young models for perfume sweat pants and lingerie is freaking diabolical. Wexner should be ashamed of himself and everyone that works for him. ### 5/5 — Survey *2026-02-21, version 14.11.0* Beautie808SelfMadeCEO ### 5/5 — I feel like it is smoother and enjoyable looking at the new products and the discounted prices. *2026-02-02, version 14.9.0* Changes make a difference! ### 5/5 — Love it *2025-12-15, version 14.8.0* I love them so so so much they are so helpful and nice and kind very very helpful I go to them all the time ### 5/5 — Loja perfeita *2025-11-15, version 14.8.0* Excelente 💫💫💫💫 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*