# VIDA Fitness Official App — user reviews > 37 indexed App Store user reviews of VIDA Fitness Official App by Smart Health Clubs, rated 4.70/5 from 1,774 ratings. - Source: https://appshunter.io/ios/app/vida-fitness-official-app/id1334603231/reviews - App overview in markdown: https://appshunter.io/ios/app/vida-fitness-official-app/id1334603231.md - Rating breakdown: 5★ 1,580 · 4★ 65 · 3★ 33 · 2★ 12 · 1★ 84 ## What do users think of VIDA Fitness Official App? Overall sentiment: negative **Pros** - 👍 Great for moms and dads - 👍 Enjoyable gym experience - 👍 Comprehensive app with real-time messaging **Cons** - 🐛 Confusing and low-tech app - 🐛 Glitchy and crashes frequently - 🐛 Unintuitive and not user-friendly - 🐛 Barcode system is not straightforward **Commonly reported bugs** - Login and password reset issues - Reservation system glitches and lack of fail-safes - Disappearing barcode and integration problems **Most requested features** - Information about gym amenities - Ability to manage guest passes within the app - Clearer terms and conditions checkbox ## Newest reviews (10 of 37) ### 4/5 — Just okay *2025-11-27, version 3.16.97* It’s kind of a confusing app and feels very low tech. ### 2/5 — Two taps for one action *2025-07-20, version 3.16.85* I only use the app to show my barcode when I enter the gym. The barcode that is first shown when you open the barcode menu is *not* the barcode that you need to scan. Instead, you need to tap that first barcode and then show the barcode that opens after that. The most common action is hidden behind two screens, which makes no sense. ### 3/5 — Not cool *2022-11-22* This app’s interface and overall experience remind me of tax software. It works but it’s ugly and not fun to use. ### 3/5 — Terms and Conditions checkbox *2022-05-22, version 3.12.4* The check box is virtually invisible when you go to book a reservation. It would be great if the outline of the box was an orange or purple color so people notice cirrus’s being “stuck” on Continue. Also, the SunBeds are the moment! Great addition. I did notice a guest (I assume from the day prior loft glitter makeup or sunscreen all over the upholstery, may be best to add that to a cleanup checklist to make sure to spot clean to maintain the new wonderful addition to the pool. Thank you! ### 3/5 — No barcode *2021-04-16, version 3.7.0* For unknown reasons the bar code disappeared and even after deleting and reinstalling the app the problem persists. Please fix. ### 1/5 — Worst UX Possible *2020-07-21, version 3.2.3* I don’t know where to begin but nothing is intuitive and the poor gym staff have to deal with me calling to confirm I’ve booked or cancelled anything because this app tells me straight up nothing. Is there a place to report bugs? I’d love to start ### 1/5 — Worst programming ever! *2020-07-08, version 3.2.3* As a senior software developer, this app is crap. Is the backend running on someone’s laptop or PC? The time too book a visit to a club is insane; that is if the app doesn’t crash before it displays results from the backend database. There can’t be professional developers and engineers behind this app. VIDA—the DC is home to world class developers who can design this entire simple app and it’s backend entirely but themselves! ### 1/5 — Crashes.. *2019-08-13, version 2.6.6* Just got the app and it won’t even start! ### 1/5 — Not well thought out *2019-08-11, version 2.6.6* The old app made it easy to find club hours. This app takes you to the locations section of the website?! ### 1/5 — an exercise in awful *2019-08-01, version 2.6.6* this app has no useful features... wanna book a pool? Redirects to a web form that you have to fully fill out. Wanna check your points? Still have to do a web login to perkville. We already have Facebook and a web browser. If you are gonna make an app for members, make it useful for members, let me book classes, appointments, check my points, etc. Why do I need a barcode card when you took my fingerprints already? ## Most critical reviews (10 lowest-rated) ### 1/5 — A buggy mess *2026-08-22, version 4.0.44* As with most things at Vida Fitness, the app is a janky, unintuitive mess in constant need of maintenance ### 1/5 — No music allowed *2023-01-15, version 3.15.5* Wish it didn’t stop music playing when it’s opened. ### 1/5 — The worst *2023-01-13, version 3.15.5* I can’t see anything when I open the app. The front desk told me to delete and download it again. Nothing. I don’t have issues with any other app on my phone and I use quite a lot of different apps. Ugh. Love the gym though! ### 1/5 — Poor performance *2022-12-12, version 3.14.15* Always glitching! ### 1/5 — Please do work on this app before releasing *2021-07-22, version 3.8.3* Log in doesn’t work, password reset doesn’t work, technicians have not been responsive. Better service and experience is expected for membership to this premium gym experience. ### 1/5 — Glitches With Reservations *2021-06-05, version 3.8.1* Be careful once you’ve made a reservation. There are no fail safes in place if you accidentally cancel a booking or if the app glitches and screws up the booking. And the people that work at Vida have absolutely zero sympathy if this happens and you lose your spot. ### 1/5 — Clunky *2021-02-23, version 3.5.0* Awful design, cluttered, clunky, slow. No way to import barcode to Apple wallet like literally every other gym. If Geocities designed an app, this would be it. ### 1/5 — Terrible app *2020-10-13, version 3.3.0* Can’t even log in! Paying 100 plus dollars and can’t even use the gym. They will have me cancelling soon if this continues. ### 1/5 — Terrible *2020-08-19, version 3.2.3* Terrible, clunky app. There’s nothing intuitive about it and doing the most simple tasks is ridiculously complicated. They should go back to the drawing board with this one. ### 1/5 — "Please try again after some time" *2020-07-29, version 3.2.3* T - rash ## Most praised reviews (10 highest-rated) ### 5/5 — Smiling at Vida *2026-01-01, version 4.0.9* I’m a relatively new member at Vida and enjoying the weights and personal trainer as well as the yoga group classes -great variety! ### 5/5 — Great for moms & dads *2025-12-20, version 4.0.6* This is a fun and informative gym for all, polite, & respectful people ### 5/5 — Five stars *2025-01-23, version 3.16.59* Thank you! ### 5/5 — Great dashboard *2024-06-11, version 3.16.26* Great dashboard, mostly everything in one place with real-time messaging. ### 5/5 — Information *2024-02-28, version 3.16.22* It would be nice if the app contained information about each clubs amenities i.e. types of saunas, parking information, etc. ### 5/5 — Pretty Good *2022-06-23, version 3.12.5* Pretty comprehensive app. Only thing I feel is missing is the ability to see/manage guest passes for the pool and gym within the app. Would be nice to be able to purchase guest passes on the app and see a tally of how many you have, instead of having to go to the front desk for this. ### 5/5 — Great place *2022-06-11, version 3.12.5* I am enjoying the layout and cleanliness of the gym I am really enjoying my trainer Reno Yep I say that with a grain of salt 😁 The rooftop pool is really nice so far I’m happy with my decision to join ### 5/5 — Great classes, great instructors *2022-01-21, version 3.11.1* Going to VIDA can be addictive. Classes can be quite challenging (which is what you want), but also fun, with personable and approachable instructors. I’d like some straight weightlifting classes at mid-day, which currently aren’t offered (due to a sports injury, I avoid the typical jumping around that usually gets combined with weights), but other than that I’m 100% pleased. ### 5/5 — Love the gym, hate the app *2020-01-11, version 2.6.6* Confusing and not user friendly and crashes all the time. I can’t sign in often times ### 5/5 — Nice app! *2019-07-27, version 2.6.6* Unsure about the reviews below but the app works great for me. No crashing. I love the new layout. It has everything you need. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*