# Vidal Health — Online Consultation

> Online doctor consultations and hospital appointment booking. (iPhone/iPad app by Vidal Health TPA.)

- Source: https://appshunter.io/ios/app/vidal-health/id1276088464 (this page in markdown: same URL + `.md`)
- Developer: [Vidal Health TPA](https://appshunter.io/developer/842386435)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.20/5 from 3,236 App Store ratings · 70 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 51 MB
- Languages: American English
- Released: 2018-08-25
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vidal-health/id1276088464/reviews.md

## What is Vidal Health?

Book online appointments at hospitals or clinics OR consult a doctor on chat, video, or call anytime, anywhere!
Getting quality healthcare, quickly, can be a challenge at times. Locating or finding the right doctor, waiting hours for your turn at the clinic/hospital, or simply being unable to go see a doctor in person, are all real issues that we have all faced at some point.

That is why we bring to you the Vidal Health App, the perfect solution for all your health care issues.
Now, you can easily ​schedule an appointment o​r ​chat or talk to a doctor online through the Vidal Health App , whether you are at home or work. Choose from over 10,000 trusted doctors and more than 500 hospitals!


Online Appointment Booking
1. Search by doctors or hospitals
2. Choose your doctor
3. Select appointment date and time, and get instant confirmation.


Online Medical Consultation (telemedicine)
1. Select speciality
2. Choose preferred doctor
3. Consult via chat, voice or video call within 3 minutes
Through the Vidal Health App you can book appointments or consult doctors online for health problems related to:
● Hematology and Cancer
● Cardiology and Cardiac Surgery
● Endocrinology and Diabetes
● Gynecology
● Psychiatry and Counselling
● Maternal Health
● Dermatology and Trichology
● Ears Nose Throat (ENT)
● General Medicine
● Pediatrics
● Sexual Health and Fertility


Why Choose Vidal Health App:
● Verified and trusted doctors
● Trusted healthcare service provider with over 15 years of expertise
● Healthcare network spread over 100 countries
● Talk to a specialist from the comfort of your home
● Get a quick second opinion on live chat
● Never miss follow-up appointment with your doctor
● Guaranteed privacy and anonymity for your online sexual health or maternal
health consultations
● Book an appointment for anyone in your family
● Manage and track your child’s doctor check-ups from your own profile

## Key features

- Book online appointments
- Consult doctors via chat, video, or call
- Search doctors and hospitals
- Choose from 10,000+ doctors
- Access specialists in various fields
- Manage family appointments

## Recent user reviews (10 of 70)

All indexed reviews: https://appshunter.io/ios/app/vidal-health/id1276088464/reviews.md

### 1/5 — App not working

*2026-07-19*

From the last update this week the app is not working. I can only see a white screen when opening the app. No options nothing is visible. The app and the customer service for claims is quite frustrating. Need to upload some documents for claims but unable to do so due to this issue.

### 1/5 — App not working

*2026-07-02*

Very disappointing experience with the Vidal Health app. The app is slow, frequently hangs, blank screens Claim tracking is confusing, and it takes too long to get updates. Customer support is difficult to reach and doesn’t provide timely or helpful responses. For an app that’s supposed to make healthcare easier, it ends up causing unnecessary frustration. I hope the developers improve the app’s performance, simplify the claim process, and provide better customer support.

### 5/5 — Support team

*2026-06-17*

It was very quick resolution provided by Geetanshu regarding my personal info updation as well as the claim processing timelines explanation. Also, claim settlement is within the specified timelines.

### 5/5 — After login into corporate Unable to open policy details

*2026-05-28*

After log in into the Vidal app once we click on policy tab app directly redirecting to login page again unable to download my Vidal cards 

I am trying from since last one week but still Getting the same Can help to resolve the issue ASAP
Thanks 
Jagadesh

### 5/5 — Fast processing of claims

*2026-02-27*

Earlier I was very disappointed with the kind of interactions but off late it’s very smooth, fast and understandable

### 5/5 — Feed back

*2026-02-13*

Great service very helpful team. Not a single call or anything is required everything is automated and things are done within the timeframe.

Thanks Vidal team

### 5/5 — Pathetic Service by Vidal Health

*2026-01-23*

very poor support. toll free no only gives basic info and ask to email but emails are not responded to at all. 
For a health insurance TPA this kind of delay and lack of support is unacceptable. There is no proper  channel that actually helps customers.

### 5/5 — Amazing Support

*2025-12-26*

I have initiated a reimbursement case and it was cleared in two days. Got only one query and that too was very clear. And my claim approved in 1 day

### 1/5 — Pathetic app and company as well

*2025-11-18*

I was employee of Au small finance bank and they have tied up with Vidal health, last month during emergency my son got hospitalized and I called on toll free number to register claim but provided numbers were found “does not exist”, even worst after 2 days I tried approached through my organisation but again I failed. Now I am waiting for claim settlement but app is not working since a week and I wish claim get resolve without approaching legal doors

### 2/5 — While saving not able to give proper missing filed details

*2025-10-22*

After filling all the details, not able to save due to one filled empty, but not showing any error message related to that timing filed , needs to go to the each tab and checked again

## Frequently asked questions about Vidal Health

### What does Vidal Health do?

Vidal Health allows users to book online appointments at hospitals or clinics and consult with doctors via chat, video, or phone. It aims to make accessing quality healthcare quick and convenient, addressing challenges like finding the right doctor or waiting times.

### How can I consult a doctor through Vidal Health?

You can consult a doctor by selecting a specialty, choosing a preferred doctor, and then initiating a chat, voice, or video call. Consultations are designed to be quick, often within 3 minutes of selection.

### Is Vidal Health free to use?

Based on the provided information, the app is available for free. There is no mention of subscription fees or paid services for booking appointments or consultations.

### What kind of medical specialists are available?

The app offers consultations with specialists across a wide range of fields, including Hematology and Cancer, Cardiology, Endocrinology, Gynecology, Psychiatry, Dermatology, Pediatrics, and General Medicine, among others.

### Can I book appointments for my family members?

Yes, you can book appointments for anyone in your family through the Vidal Health App. The app also allows you to manage and track your child's doctor check-ups from your own profile.

## Version history (last 5 releases)

### 26.12.1 — 2026-08-24

Bug Fixes and improvement.

### 26.12.0 — 2026-08-10

Bug Fixes and improvement.

### 26.11.1 — 2026-07-27

Bug Fixes and improvement.

### 26.9.0 — 2026-07-16

Bug Fixes and improvement.

### 26.7.2 — 2026-06-22

Bug Fixes and improvement.

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## More apps by Vidal Health TPA

- [Vidal Health for Doctors](https://appshunter.io/ios/app/vidal-health-for-doctors/id1276087484)
- [Vidal Vire](https://appshunter.io/ios/app/vidal-vire/id1276152314)
- [Alkoot Global Care](https://appshunter.io/ios/app/alkoot-global-care/id1312660868)

All apps by Vidal Health TPA: https://appshunter.io/developer/842386435

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
