# Video AD Maker - Create FB Ads — user reviews > 39 indexed App Store user reviews of Video AD Maker by MULTI MOBILE Ltd, rated 4.10/5 from 149 ratings. - Source: https://appshunter.io/ios/app/video-ad-maker-create-fb-ads/id1255138597/reviews - App overview in markdown: https://appshunter.io/ios/app/video-ad-maker-create-fb-ads/id1255138597.md - Rating breakdown: 5★ 102 · 4★ 14 · 3★ 6 · 2★ 3 · 1★ 24 ## Newest reviews (14 of 39) ### 1/5 — What a waste *2019-11-05* This app is horrible. I bought it in a bundle of promotional apps and they’re all lame,cheesy and useless. If you’re hoping to use this app to import videos for REALLY cool ads, you’ll be very disappointed. Keep your coin. ### 1/5 — Garbage. *2019-06-09* Don’t use this app. It’s a lazily put together money grab. I’m going to go ahead and say this is the lamest app I’ve ever downloaded. ### 1/5 — Really? *2019-05-06* Spend a good 20 minutes only to get a low quality ad as the controls can be very annoying. Animated videos are giving me errors when I try to post them and cannot be emailed either. ### 1/5 — Absolutely horrible *2019-04-19* I want my money back. Everything about this app was misleading. ### 1/5 — Disappointed *2019-03-25* I anticipated using this app. The first thing that I tried to do was upload my company logo that has a transparent background. For some reason this app will not allow me upload the full logo but uploads a zoomed in cropped version of my logo. Very disappointed since the video shows a logo with a transparent background. ### 1/5 — Not user-friendly for non -techies *2019-03-08* I don't I'm not a techie person at all, so it's possible others may handle this app with ease. However, even being non-techie I could not use this app at all. The timing was off, counted preview the add, nor have it work the way I thought that I was designing it. Ripple and swish much easier for non-techies. I can use those with ease. ### 1/5 — Frozen! *2019-01-30* I’m not two full minutes in to this app, which I paid for, and it’s not working! I noticed immediately I could not import my own videos which is why I downloaded it in the first place then when I say “ok whatever let’s try it anyway.” It freezes on me and has to be shutdown and brought up over and over. I will be seeking a refund. ### 1/5 — Refund *2019-01-19* I need to request a refund because I didn’t know Every photo I try to use to make an Ad the app automatically makes it blurry I’m using High resolution photos for a reason I don’t want them blurry ### 1/5 — Can’t do anything with this app *2018-12-29* I can’t get past the tutorial where it shows you to tap a button to open and import a file. The whole app freezes up and I can’t close the tutorial. ### 1/5 — Great but... *2018-06-23* Only one issue. You can’t import prerecorded videos from your phone. Which is kind of the whole reason anyone would download this. I paid for this so I’m hoping they upgrade that because what’s the point if you can’t get creative with videos you already had? ### 1/5 — Bad app and freezed and closed *2018-06-01* This app freezed and closed i advice no one use it **Developer response:** Thank you for your review. We are very sorry you had this issue. Please try our latest update, to see if it fixed your issue. ☺️ Kind regards 👋 ### 1/5 — Terrible *2018-05-30* So bad I can’t even begin. You can’t even import your own video to edit....You can only use their terrible templates! What’s the point? ### 1/5 — App crash *2018-05-27* I would like to request a refund anytime I try to add an icon or upload a image the app crashes. **Developer response:** Thank you for your review. We are very sorry you had this issue. Please try our latest update, to see if it fixed your issue. ☺️ Kind regards 👋 ### 1/5 — Piece of garbage *2018-05-10* What a absolute waste of money and time. It is like a bunch of drunk meth heads came together and coded this piece of crap. Here is what is wrong with this abomination in no particular order. It seems that you can only work with 2 layers at a time. I’ve been fighting with this to add more but it doesn’t work. It reorders layers and then some of the layers disappear. I’ve tried to reorder change the duration and nothing works There is no time line so you know how to edit to make it work properly. There is no instructions on the web site to help resolve these issues. ## Most critical reviews (10 lowest-rated) ### 1/5 — Une catastrophe *2021-09-21* Bug récurrent ! La plus mauvaise application que j’ai vu sur Apple ### 1/5 — not user friendly. *2021-06-26* Very hard to get certain layout in correct movements. Texts keep disappearing. :/ ### 1/5 — Worst app *2020-12-27* Can’t even locate my videos on iPhone ### 1/5 — App never worked correctly *2020-12-22* This app is limited to begin with. Options for frames, music etc are super limited. Also I made the same ad 3 times, finally got it just right but when I saved it then uploaded to Facebook it didn’t playback all the way through. I redid it a 4th time & again it was fine in the app but when I uploaded it this time it left out the picture logo I had put into the ad. Never got it to work correctly. ### 1/5 — MOST DISAPPOINTING APP EVER *2020-11-23* Looks well on App Store. Paid £2.99 Downloaded it Discovered it is a complete nightmare to actually build and manage a custom Ad. Can’t change size of template either so there goes ability to create ‘Story’ Ads. Doesn’t recognise transparent png so there goes the ability to actually add your own logo to your ads. Not sure what the developers where actually thinking. Should be removed for the App Store and played on Google Play or something! Wish I could get my money back. ### 1/5 — Только квадрат? *2020-10-21* Почему только один квадратный шаблон? И в описании не указано что только квадрат. Узнал только когда купил. Придётся удалить. ### 1/5 — Lots of bugs *2020-06-10* There is no undo button and text arrangement is worst , viewing space is very low .... need update ### 1/5 — Horrível *2020-04-04* Poderia ter um período grátis para testar pois se tivesse com certeza eu não compraria. ### 1/5 — Waste of money *2020-01-20, version 1.8* Very lame... ### 1/5 — don’t waste your money *2019-12-08, version 1.8* Wish I could receive a refund. App not user friendly at all, no reordering of sequence. Seems to have bugs, can go back and edit some text layers but not others. ## Most praised reviews (10 highest-rated) ### 5/5 — 挺好用的APP，怎么不更新了？ *2024-03-25* 挺好用的APP，怎么不更新了？ ### 5/5 — Cool idea - glitches fixed *2018-10-03* Love the design & intro videos, helps me make great animations ### 5/5 — The Egde *2018-09-18* This is a solid app if you’re in need of creating content to build your brand, or if your just wanting to stand out from the rest. This app makes posting meaningful contact a breeze. This is a must app !!! ### 5/5 — Hi *2018-06-07* Hi Im khalid from kuwait and im using video ad maker its very good program but U should make some improvment like Arabic font Arabic photo like ramadan photo eid alfter photo and all arabic Occasions It will be very helpfull for me and all arabic people Thanks ### 5/5 — Posts *2017-08-11, version 1.1* Like the feel and work you can do in this video maker. Posting on Facebook is easy later. ### 5/5 — Video ads *2017-08-02, version 1.1* This is super cool for making video posts. Easy for use ### 5/5 — Satisfied *2017-07-26* Just what I needed for my fb page and promotions! Works very nice ### 4/5 — Easy to use *2018-11-22* Easy to use, I figured it out in minutes and I’m not tech savvy. I wish they had more backgrounds to choose from, especially holiday themed. ### 3/5 — Easy To Create But Continues To Freeze *2018-11-06* I’ve sent a few emails Trying to figure out why every other vid I try to create totally Freezes and I have to restart my phone in order to delete or continue creating Is there a setting area to adjust these issues ? ### 2/5 — This application is not working properly ! *2018-05-04* I can’t hear the music on you Application. I think you guys need to update your App As soon as possible. Please fix and I’ll change my review 👍🏽 **Developer response:** Hi, Thank you for your feedback. We tested this and sound should work. Please check in device "Settings" for our app that "Access to Microphone" is enabled, if you are using microphone to record sound. If you are using music, please check that you volume is not set to mute. If this didn't help, try to uninstall app and install again. Also, please update to our latest update that we will release in next 24 hours. We hope this will resolve your issue. Thank you for your rating and feedback! :) Kind regards --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*