# Video Call Ice Princess — user reviews > 49 indexed App Store user reviews of Video Call Ice Princess by Happiest Apps LLC, rated 4.43/5 from 735 ratings. - Source: https://appshunter.io/ios/app/video-call-ice-princess/id1453262130/reviews - App overview in markdown: https://appshunter.io/ios/app/video-call-ice-princess/id1453262130.md - Rating breakdown: 5★ 568 · 4★ 61 · 3★ 23 · 2★ 20 · 1★ 63 ## What do users think of Video Call Ice Princess? Overall sentiment: negative **Pros** - 👍 Nice - 👍 My daughter really enjoys it - 👍 Great videos - 👍 First call is free **Cons** - 💰 Have to pay for additional calls - 🐛 App doesn't work as expected - 🐛 In-app purchases don't work - 🐛 No sound/recording issues - 🐛 Looks fake/not real **Commonly reported bugs** - In-app purchases not working - Recordings not available after purchase - App crashing/not functioning properly **Most requested features** - More free/affordable call options - More videos/content - Better customer support ## Newest reviews (10 of 49) ### 4/5 — Nice *2023-05-14* It’s nice ### 4/5 — Kid loved it but would love more videos *2022-09-29* Would be great if you can add a few more. ### 2/5 — How much I hate this app *2022-02-20, version 2.2* This is the worst app I would ever have because it doesn’t even look like it’s real is always fake why isn’t it always real why just make some real games that are real please please please pretty please it’s also annoying and it’s so rude to be doing this to other people make it look like it’s real but it’s actually fake and it’s scaring other people and is making other people cry because it’s hurting my feelings because it always don’t it’s not real. Poo ### 3/5 — It’s so cool literally I loved talking to the princess I feel like I was talking to Els *2021-08-05, version 2.2* The call should be allowed for free though because it would be cool to talk to her every day ### 2/5 — Disappointed *2021-04-08, version 2.2* My daughter loves t but very disappointed because it’s not allowing me to record the conversations we paid for... also having a difficult time contacting customer service. ### 1/5 — In-App Purchase Didn’t Work *2021-03-07, version 2.2* In app purchase unsuccessful. I emailed their support email which was not a valid email address. So now I’m out $5.99. The app is great but unhappy with a bad purchase and failed purchase. ### 1/5 — Purchased episode *2021-02-26, version 2.2* I purchased an episode and it will not let me play the recording. ### 1/5 — Good idea, horrible execution *2021-02-05, version 2.2* I got the app, my daughter loved the free call. She’s been persistent with asking for another call. I was upset to find that you only get one free call, but I went ahead and purchased another. I have been charged for the additional call, but cannot access it through the app. There are also very little selection when it comes to choosing the calls you want. I wouldn’t spend a penny on this app, in retrospect, but the free call was cute. ### 3/5 — Length of Call *2020-12-03, version 2.2* I wish the call was longer, my daughter enjoyed it however. Thanks for this. ### 1/5 — No response *2020-10-04, version 2.2* Was really cute when my daughter started using it, so I bought the full version so she could use all of the different messages and now it's not working. I've tried REPEATEDLY (at least 8 times) to email the company and get in contact with someone so they could fix it and no one ever responds to any of my messages. Very frustrating, would not recommend ## Most critical reviews (10 lowest-rated) ### 1/5 — Issue *2024-06-07* It was a very good game. I play all the time except it makes you write a review right away and I think it shouldn’t of let me have a little bit more and it’s really fun. I played all time. It’s really fun. I hope everyone plays it and has a good time doing it. It’s a really fun game. I hope you like it. it’s funny you have to pay for I mean like that is horrible. I’m getting rid of this game and never playing again. That’s why I’m giving it one star it is the worst, but it was fun. The first time before I knew it was horrible now I will never ever ever get it again and I will put it on my to do list my never do list my love list and my hate list. Is such a big issue maybe if they change stuff that then I would actually play it but until then I’m never playing it again. It will be the worst. I will never ever play it. It is the worst thing ever that ### 1/5 — Want money back *2022-11-30, version 2.2* App doesn’t even have sound coming from princess , worst $2 ### 1/5 — Improvement *2022-08-30* Why do we need to pay it’s stupid. ### 1/5 — Took My Money *2022-06-14* We paid but didn’t get access to the paid content… ### 1/5 — No *2022-05-01, version 2.2* I have a 2 year old daughter and she hates it and I’m not paying money for a 45 minute call from a fake princes ### 1/5 — UM EXUSE ME?! *2022-04-30, version 2.2* WHAt THe HECK OLNY OnE?????!!!/:( ### 1/5 — Great idea! No support *2021-10-17, version 2.2* Love this., but I bought the $5.99 package (Didn’t work)., and then the $1.99 to see if that would work (It did not). The email for support is invalid, and the link in the AppStore is a dead site. 🤷🏻‍♂️. If I’m contacted and it works, I’ll gladly change my review. I do recommend having a way to be contacted ### 1/5 — Call elsa *2021-09-21, version 2.2* It’s not real such a fake and elsas dead by now ### 1/5 — Really bad app not proud of it *2021-06-01, version 2.2* Clearly the videos were made before hand and my little sister wanted another call after the first one but I couldn’t afford it so sad hate this App oh and I’m not happy with the way Elsa looks in it it looks like Elsa is wearing no make up and she is disgusting looking I just hate this app oh yeah and I can say that again like 20 times how much I hate it if I could I would put zero stars on this app So mad Please don’t download it’s a waste of your time ### 1/5 — Do NOT purchase this app *2021-03-12, version 2.2* My daughter loved the free call so I bought the whole pack for $6 and nothing unlocked. I also don’t see anywhere I can contact the developers. Apple needs to take this off their store for such unethical business practices. ## Most praised reviews (10 highest-rated) ### 5/5 — Bad *2024-11-16* I hate how you only get one 1 CALL and you have to pay for the rest of the calls like bruh be so for real like let my kid or sister or whoever get a call with haven’t to pay for it ### 5/5 — Love *2024-08-17* My daughter really enjoy it, specially for special occasions ### 5/5 — Thank you *2023-03-13* My sister is in love with , so this is a really good idea ### 5/5 — My daughter loved it !! *2023-01-08, version 2.2* I will definitely purchase ### 5/5 — Elsa *2022-03-16, version 2.2* My daughter loves it. Every two seconds mom can we talk to Elsa ### 5/5 — I love it *2022-03-05, version 2.2* Hi ### 5/5 — First call is FREE! Thanks! *2021-12-28, version 2.2* Great app. ### 5/5 — Great videos *2021-09-23, version 2.2* My 4 year old daughter loves this app. I would gladly pay more for more videos. ### 5/5 — Nice princess *2021-01-03, version 2.2* Kaia Princesses Nice ### 5/5 — I love this app! *2020-10-28, version 2.2* EVREYONE WHO IS ABOUT TO DOWNLOAD THIS APP LOOK AT THIS REVEIW IT WILL HELP YOU SO MUCH MORE SINCE THE APP DOESNT LET US UNLOCK ALL OF THEM FOR FREE WITHOUT PAYING GO ON PARENTS ONLY GO ON PREVIEW AND THEN SCREENRECORD IT AND TELL UR CHILD THAT ELSA CALLED BUT I FORGOT TO TELL U HERES THE VIDEO SHE SENT ME THIS WORKED FOR ME AND I HAVE A COUSIN THAT IS IN 3rd grade AND ONE IS IN 1st GRADE AND THE BELIVE IT I HOPE THIS HELPS! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*