# Video Calls & Chat – Agent — user reviews > 51 indexed App Store user reviews of Video Calls & Chat by VK LLC, rated 4.51/5 from 2,161 ratings. - Source: https://appshunter.io/ios/app/video-calls-and-chat-agent/id335315530/reviews - App overview in markdown: https://appshunter.io/ios/app/video-calls-and-chat-agent/id335315530.md - Rating breakdown: 5★ 1,700 · 4★ 173 · 3★ 104 · 2★ 58 · 1★ 126 ## What do users think of Video Calls & Chat? Overall sentiment: mixed **Pros** - 👍 Great app for communication - 🚀 Efficient and easy to use - 💡 Useful features like video calls and stickers - 🤩 Fun and creative experience **Cons** - 🐛 Crashes and login issues - 🔒 Security and privacy concerns - 🔌 Compatibility problems with updates - 💬 Difficulty with language support **Commonly reported bugs** - Incoming calls not showing up - Inappropriate content being shared - Account issues after app updates **Most requested features** - Ability to send multiple photos at once - Add dark mode option - Improve video call quality - Allow posting photos on user profiles ## Newest reviews (12 of 51) ### 2/5 — It don’t saveee *2021-03-05, version 10.1* It’s a great app but there’s something wrong. So once I was brushing my teeth getting ready for bed and my dad called me in and I came and showed me that on the BEST PICTURES with a fox on it was showing inappropriate pictures like a guy kissing a girls boobs and it was disgusting so then my dad deleted it and later that night I told him how I won’t be able to speak to my friends at the same time so then he told me I can get it back so the next morning I get it back I download the Agent app back and I can’t log back in so basically all my account doesn’t say even I contacted them but I don’t really think they believe me because they didn’t let me in and I can’t understand the language because they speak in Greek. ### 4/5 — Multiple Accounts *2019-01-17, version 7.7.1* I really loved this app before - it was slower and etc but the main reason I was using it was that I could use all accounts together without switching between them . I’d be forever thankful if that function would be added!! **Developer response:** Hi! Thank you for contacting us. This functionality is missing at the moment. Your suggestions are highly appreciated by our specialists. ### 3/5 — Isn’t this app support in India? *2018-04-17, version 7.3.3* Isn’t this app support in India? I have log in issues ### 5/5 — Review *2018-02-23, version 7.2.3* I love this app cause u cam do lots of things with your friends on here **Developer response:** Hello! Thank you for your feedback! ### 5/5 — My *2018-02-10, version 7.2.2* I love. This so much ### 4/5 — Good. *2018-01-23, version 7.1.3* I see u’ve fixed the issue i posted earlier. 👍🏻 **Developer response:** Hello! Thank you for your feedback. ### 3/5 — 🤷‍♂️ *2017-12-31, version 7.1.3* It seems like it could be good but I don't have access to my phone number at the moment. Do you know of any apps with group video chat that don't need a phone number? ### 4/5 — Good but... *2017-10-03, version 6.17.0* This app is vary good for talking to your friends and family but you have no reason to be using this for texting because you have a phone don't you so you can text ,call , and FaceTime **Developer response:** Hello! Thank you for your feedback. ### 5/5 — Cool *2017-09-28, version 6.17.0* I like it me and my friends can be are selfs and go crazy with the animals and sitckers ### 4/5 — Love it *2017-09-16, version 6.17.0* It's so fun chatting with friends I just don't like how u can't take a picture on ur story cause it's not letting me post anything on a storty💖😁❤️and I love it also cause u can chat with enimies u have😂 ### 4/5 — Agent *2017-08-27, version 6.15.3* It's very private that's why I like it and it also carry a password Only wish we could used words and numbers for the password and make it longer Apart from that it's a great App Big thanks to the developer or developers 😊 ### 5/5 — Helps *2017-07-22, version 6.13.2* Helps a lot so I can text and call people awsome app and u should get it ## Most critical reviews (10 lowest-rated) ### 1/5 — Problem *2023-08-28* It keep telling me my number doesn’t work, choose another one ### 1/5 — Mr *2019-09-20, version 8.0.1* Mr ### 1/5 — The updating problem *2019-07-25, version 7.9.2* The Icq Updates to much before it comes chat ### 1/5 — Calls don’t go through *2019-02-28, version 7.7.1* My family calls and I don’t see the incoming and vice versa ### 1/5 — There are rapists and pedofiles on this app. *2018-11-19, version 7.6.3* I was not careful and downloaded this app for my daughter. She is a minor. Some old pedofile messaged her. His default picture was a picture of buildings. He messaged her and asked her if she was made or female and her age. She told him her gender and her age. He then asked her to send pictures with her clothes off!!!! She the came to me and I told him I was going to report him. His screen name is Vevivi!!!!! Please get rid of this app!! It is garbage and there are pedofiles running wild on this site. **Developer response:** Hi! Could you please contact us using "Write to us" button in the Settings of the application? ### 1/5 — Cede1123 *2018-07-19, version 7.5* The person that sant me a neaty pic of them necked I block them and report them the call me I hate this app I only 14yo girl That all and it inappropriate pictures of them so so nitys **Developer response:** Hi! Could you please provide the details to support@icq.com? ### 1/5 — Inappropriate experience *2018-06-24, version 7.4.4* My friend downloaded this app and she is now traumatized we are very young and she got and inappropriate text from a really older man that she does not not know I think that you should not be able to text and add people that you do not know after texting the guy for about four days on the fifth day he sends her a picture of his private parts do not get this app and if u do do not talk to strangers on it ### 1/5 — Lame *2017-12-03, version 7.0.3* It’s just ICQ messaging with a mask. ### 1/5 — Hard *2013-02-03, version 4.1.3872* I used last version I love it but now I have to reach moi mir from other page. So it doesn't make any sense because maybe my friends want write me a mail on moi mir. I saw my mail after 1 month because I thought my inbox shows me that I have a mail. ### 1/5 — 1 out of 5 *2013-01-09, version 4.1.3872* I would give 0 out of five if that was possible. Ok, it has better interface than ever before but it keeps crashing. I might have offended a person just because it went offline during the chat. ## Most praised reviews (10 highest-rated) ### 5/5 — Hi *2021-09-16, version 10.6.1* Just try to work on better video call In video call we have problems so try to solve the problem ### 5/5 — I love you *2020-06-16, version 9.1* I love this app because... ### 5/5 — Great app *2020-04-05, version 8.5.1* I just wish we could send multiple pictures at once instead of individually. Love dark mode. Allow us to post a few pictures on our profile ### 5/5 — I feel this app *2020-02-25, version 8.3.2* No app is better than this app , trust me ### 5/5 — 5/5 *2019-11-08, version 8.1.1* This app is great for people with samsung! I suggest it all the time! My Friends, My Family, and I love it! The filters are cute and silly and this stickers are so fun! ### 5/5 — Great app *2018-12-30, version 7.7.1* Hi I really like the app and it is really cool cause when I try to talk to people that have a different phone then me I just can use this app to talk to them and we use the face filters and we will create stickers and use them and I would definitely recommend this app it is really helpful, fun, creative, and a great way to Communicate so if your looking for a app to contact people I would definitely recommend this app and shoutout to the creators for making this you did a great job on this and I use it all the time so definitely recommended it ### 5/5 — This app is awesome!!! *2018-12-03, version 7.6.3* I got this app so I can chat with my girlfriend and so for it has been amazing it barely ever lags and it has high quality features it is awesome you should download ### 5/5 — Agent *2018-11-08, version 7.6.3* I'm the agent on the case. Thank you, Casey Swingle ### 5/5 — 😃😃 *2018-08-07, version 7.5.2* I love the app I just think before someone can msg you it should send you a thing say something like “do you wanna talk to....” ### 5/5 — The best app *2018-02-26, version 7.2.3* I love this app when I need to talk to my friends. This app is like MESSENGER and SNAPCHAT all in one and I love MESSENGER AND SNAPCHAT so I love this app to. **Developer response:** Hello! Thank you for your feedback! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*