# Video Files Converter MP3 GIF — user reviews

> 70 indexed App Store user reviews of Video Files Converter MP3 GIF by OFFIWIZ, S.L., rated 3.80/5 from 339 ratings.

- Source: https://appshunter.io/ios/app/video-files-converter-mp3-gif/id1386039874/reviews
- App overview in markdown: https://appshunter.io/ios/app/video-files-converter-mp3-gif/id1386039874.md
- Rating breakdown: 5★ 218 · 4★ 18 · 3★ 8 · 2★ 12 · 1★ 83

## What do users think of Video Files Converter MP3 GIF?

Overall sentiment: negative

**Pros**

- 👍 Works well for some users
- 🚀 Fast and accurate conversions (rare)
- 👍 Easy to use (rare)

**Cons**

- 👎 Many users report it doesn't work
- 👎 Frequent complaints about being charged unexpectedly
- 👎 Free trial misleading, immediate charges
- 👎 Not user-friendly
- 👎 Difficult conversion process
- 👎 Cannot import or open videos
- 👎 Files appear blocked for conversion
- 👎 Does not convert specific file types (e.g., AVI, WMV, MKV)
- 👎 Cannot save converted files to phone
- 👎 Subscription cancellation issues
- 👎 App freezes or crashes
- 👎 File size limits (e.g., 100MB)
- 👎 Uploads to external servers, privacy concerns
- 👎 Annoying ads
- 👎 Poor support
- 👎 Not available in certain countries
- 👎 Subscription model disliked, prefer one-time purchase

**Commonly reported bugs**

- App freezes
- Cannot import videos
- Conversion fails
- Files appear blocked
- Subscription cancellation not possible
- App not working in certain countries
- Uploads fail
- MP3 not playing

**Most requested features**

- Allow testing before purchase
- One-time purchase option instead of subscription
- Clearer instructions and guidance
- Support for more file formats (e.g., WMV, MKV)
- Ability to save converted files locally

## Newest reviews (16 of 70)

### 1/5 — Charged for free app

*2020-11-05*

Too difficult to use. Looked free but they charge $2.99/month

**Developer response:** Greetings, our app is free. We do offer a PRO upgrade which is available through a subscription. However the upgrade is not mandatory and you can use the basic version for free if it fits your needs. Feel free to contact us directly via email: info@offiwiz.com

### 1/5 — No se entiende

*2020-08-16, version 1.2.0*

No da las opciones de conversión. Los archivos aparecen bloqueados para convertir.

### 1/5 — Buy or just go away

*2020-07-24*

.....

### 1/5 — Don’t do it!

*2020-05-29*

I downloaded the free trial and needed to use it bad then when I tried to it said It wasn’t supported in my country. Seriously. Now I’m trying to figure out how to cancel it before they charge me.

**Developer response:** hello, we are sorry to hear you are unhappy, pelase text us to info@offiwiz.com, we will check your case and give you a solution. Thank you

### 1/5 — โหลดไม่ได้

*2020-05-24, version 1.2.0*

เสียตังซื้อยังโหลดไม่ได้อีก
เอาตังคืนมา
ห่วยจริงๆๆๆ

### 1/5 — In my iPhone the app freeze

*2020-05-16, version 1.2.0*

It doesn’t work

### 1/5 — Don't waste your time trying WMV

*2020-05-14*

It states multiple places that it will convert WMV. It won't.
Doesn't even offer it as an option. 

The Free Trial is only if you sign up for a plan, so it's not really a 'free' trial either.

Keep looking elsewhere, good luck.

### 1/5 — Won’t recognise any video files

*2020-04-25, version 1.2.0*

In my files folder. All different formats. Deleted.

### 1/5 — Falla mucho

*2020-04-18, version 1.2.0*

A pesar se haber pagado, siguen apareciendo comerciales y no permite exportar al carrete de videos

### 1/5 — Too clunky for regular use

*2020-04-11*

It sometimes converts a file and other times not so much. I make sure they’re short videos about 1 - 1-1/2 minutes.  After converting sending a new file is difficult to impossible

### 1/5 — No sirve

*2020-04-10, version 1.2.0*

No he conseguido convertir un vídeo a mp3 o 3gp.

### 1/5 — NOT worth the money!

*2020-03-29, version 1.0.11*

For starters.....file size limit is 100MB!
NO support for IOS 13.x files

### 1/5 — Abofalle

*2020-03-28, version 1.0.11*

Mensch Leute, für ein gutes Programm zahle ich auch was !!!
Aber KEIN Abo !!!!

### 1/5 — SCAM!!!!!

*2020-03-24, version 1.0.11*

Please do NOT download this app! It is scamming people. I clicked on the 1 week free trial and it immediately charged me for the month. I went to open the app and it doesn’t work or open. Says it cannot be used in my county of origin. Then when I went to the developer website to contact them about a refund, it had me write it out but when I went to send it it says “this page has expired” total scam to steal your money!!!! I’m contacting the better business bureau on this immediately!

### 1/5 — Doesn’t work at all

*2020-03-06, version 1.0.11*

Waste your time

### 1/5 — 垃圾

*2020-01-23, version 1.0.11*

最少要給一顆星 補然我一顆也不會給😀

## Most critical reviews (10 lowest-rated)

### 1/5 — No funciona

*2024-07-16, version 1.7*

Pésima aplicación

### 1/5 — not satisfied

*2023-06-03, version 1.6.0*

not user friendly. planned conversion from HEVC to MP4 difficult process.

### 1/5 — Отмените подписку

*2023-04-30, version 1.6.0*

Прошу отменить подписку

### 1/5 — Верните деньги!!!

*2023-03-09, version 1.6.0*

Верните деньги, ублюдки! Написано было «попробуйте бесплатно на 3 дня», а с меня списали $24,99. Кроме того, приложение не работает! Вообще ничего нельзя выбрать и сконвертировать. Вы обманываете людей!

### 1/5 — Useless

*2023-03-04*

Can’t even import a video to convert or open a video from somewhere else. Just stupid.

### 1/5 — Un fraude

*2022-10-05, version 1.6.0*

La aplicación. No sirve es un fraude te dicen tres dias de prueba y te cargan un año y lo más lamentable no funciona no caigan en su engaño

### 1/5 — Man kann nicht mal versuchen ob es klappt

*2022-10-02, version 1.6.0*

Direkte Sperre durch bezahlverlangung

### 1/5 — Try something else, no pay no use even for one use to test!

*2021-09-17, version 1.5.0*

Try something else, no pay no use even for one use to test!

### 1/5 — Completely useless

*2021-08-20*

It “converts” fine but you can’t save to your phone, saved to Drive but it says “unsupported file type” and when I sent a message to support it fails. Trash.

### 1/5 — Rubbish

*2021-07-26, version 1.5.0*

Won’t work for me, keeps offering to upgrade to premium

## Most praised reviews (10 highest-rated)

### 5/5 — Video converter

*2021-07-23, version 1.5.0*

Fantastic apps

### 5/5 — Super recomendo.

*2021-03-28, version 1.5.0*

Cumpre o que promete e com ótima qualidade. Super recomendo!

### 5/5 — ok

*2020-08-23, version 1.2.0*

ok

### 5/5 — It’s great

*2019-12-28*

It’s great fast and accurate

### 5/5 — CANT GET ANY BETTER THAN THIS!

*2019-03-19*

Very good app! I Highly recommend to anyone and everyone! Easy to use, all available formats for conversion and it's Free!

### 5/5 — Good app

*2019-03-12*

Works very well

### 5/5 — Amazing app

*2018-10-11, version 1.0.9*

I need to convert the movie from MPG to MP4 so I can save in my iPad. I downloaded many ´converter’ apps and all failed. Until I downloaded and used this app, it’s very easy to use and take a minute to convert. What’s amazing app! Thanks.

### 5/5 — Very good

*2018-07-11, version 1.0.3*

Awesome app I like all apps from Offiwiz. High recomendation ! Convert all

### 3/5 — Bom

*2018-08-17, version 1.0.6*

Cumpriu com o prometido. Converti o video e ficou muito bom. Recomendo. Só dei 3 estrelas porque usei umas vez só.

### 2/5 — Says it converts avi but does not

*2020-08-05*

Does nothing with any of my .avi files.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*