# Video Intercom

> Smartphone control for Panasonic video intercom systems. (iPhone/iPad app by Panasonic Connect Co., Ltd..)

- Source: https://appshunter.io/ios/app/video-intercom/id1045350303 (this page in markdown: same URL + `.md`)
- Developer: [Panasonic Connect Co., Ltd.](https://appshunter.io/developer/646285651)
- Category: Lifestyle
- Price: Free
- Rating: 1.50/5 from 11 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 15 MB
- Languages: American English, Arabic, Dutch, French (France), German (Germany), Hungarian, Italian, Polish, Romanian, European Spanish and 1 more
- Released: 2017-08-30
- Data updated: 2026-09-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/video-intercom/id1045350303/reviews.md

## What is Video Intercom?

Description

[Overview]
This is an application that you can use in conjunction with video intercom made by Panasonic.
You can answer to visitors by using the smartphone in the house.
If the electric lock is connected, you can also unlock it.

[Preparation before use]
In order to use this application, you must have a Wi-Fi router and a smart phone compatible video intercom made by Panasonic.

- Compatible Products
  VL-SVN511

[Major features]
- You can answer to visitors by using smartphone!
- You can monitor the entrance by using smartphone!
- You can receive notifications from the devices(intercom, sensor and etc.) connected with the main monitor in smartphone!
- You can unlock the electric lock in smartphone!

[Attention]
- This application is not available alone.
- This application is not available on the smartphone non-compatible video intercom.
- This application is available only when the smartphone is connected to Wi-Fi.
- To answering to the call of the visitor, it is necessary to launch the application.
- This application is exclusively used for Panasonic intercom VL-SVN511.
- This application does not work with intercom of other product numbers other than VL-SVN511.
- Please be sure to check the corresponding product number of your use before download it.
- Support and compensation other than corresponding product number cannot be applied.
- SVN 511 is not on sale in the United States.

[Supported OS]
iOS 15.0 or later

Parts of this product use open source software supplied based on the relevant conditions of the Free Software Foundation's LGPLs and other conditions. 
Please read all license information and copyright notices related to the open source software used by this product. 
At least three years from delivery of products, Panasonic Entertainment & Communication Co., Ltd. will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under the LGPL and MPL. 
Please refer to the developer's website and use contact form or telephone number on that page if you have any questions or inquiries to get associated source code described above.

## Key features

- Answer visitors remotely
- Monitor entrance
- Receive device notifications
- Unlock electric locks
- Smartphone integration

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/video-intercom/id1045350303/reviews.md

### 1/5 — Poor response

*2025-01-24*

Why they want location all the time and not’ while using app’

### 2/5 — App sometime doesnt connects and accesses location too much

*2023-05-12*

This app does not connects many a times and eants to access location every now and then. Why does it needs my location and it wants it to be always on.

### 1/5 — App doesnt work properly.

*2023-04-04*

The app interface is below average & 90% of the times app doesn't work. Please improve its working. If we are spending this much amount for the VDP. We at-least expect locking and opening of the door properly through the App.

### 1/5 — Not compatible with iPhone

*2023-03-08*

Pathetic app. Always hangs and features not working at all

### 1/5 — Works but compromises privacy and battery

*2022-10-04*

App requires PRECISE location to be shared ALL THE TIME, even if the app is in background. Why?! This is super bad!

### 1/5 — Need improvement

*2022-10-01*

Very bad application, you must put use location information always on, which is useless and the notifications in iPhone 12 mine never ever worked, at least it was working good with iPhone X. I hope there is other app I can use for better notification. One year so far and they didn’t fix this issue I wish that I can get old version when location was not must be on in order to open door.

### 1/5 — Never works connectivity issue

*2021-09-10*

Never works on my phone
Always connectivity issue

### 1/5 — Very hard to use

*2020-09-24*

Please preform more frequent updates . Its very hard to use the app for the monitor. Whats the point of buying a wireless intercom if the app and connectivity is bad and hard to use.

### 1/5 — Needs a lot of work

*2020-09-02*

Good idea. Used to work adequately but since last update won’t connect to the main monitor. Frustrating.

### 1/5 — Design very poor

*2020-08-29*

The design of the program is very bad and classic and needs a modern design and solving slow problems and notifications when ringing. The application must launch an update so that you completely change the interface and solve problems

## Frequently asked questions about Video Intercom

### How do I use Video Intercom?

Video Intercom allows you to answer visitors and control electric locks from your smartphone. You must have a compatible Panasonic video intercom system and be connected to Wi-Fi to use its features.

### What Panasonic video intercom models are compatible with Video Intercom?

The Video Intercom app is exclusively compatible with the Panasonic VL-SVN511 model. It will not work with other product numbers.

### Can I use Video Intercom without a Wi-Fi connection?

No, Video Intercom is only available for use when your smartphone is connected to Wi-Fi. This connection is essential for receiving calls and controlling your intercom system.

### Does Video Intercom have ads?

No, Video Intercom is ad-free. The app does not contain any advertisements, providing an uninterrupted user experience.

### What is the age rating for Video Intercom?

Video Intercom has an age rating of 4+. This indicates it is suitable for children and general audiences.

### How often is Video Intercom updated?

The latest version of Video Intercom is 2.3, and it was last updated on March 27, 2025. Panasonic Connect Co., Ltd. regularly releases updates to improve functionality and compatibility.

### What devices does Video Intercom support?

Video Intercom supports iOS 15.0 or later and is available for iPhone and iPod devices. Ensure your device meets these requirements for optimal performance.

### What is the user rating for Video Intercom?

Video Intercom has a user rating of 1.5 stars from 11 ratings. This suggests that while some users find it functional, there may be areas for improvement based on user feedback.

## Version history (last 5 releases)

### 2.4 — 2026-04-15

・Due to company name change (Description in EULA has been changed).

### 2.3 — 2025-03-27

・Support OS version
　Before change : iOS 12 and later
　After change : iOS 15 and later
・Improvements & bug fixes.

### 2.2 — 2022-09-29

・Due to company name change (Description in EULA has been changed).
・Support OS version
　Before change : iOS 9 and later
　After change : iOS 12 and later

### 2.1 — 2020-10-26

- Improve user interface of “Local Network” and “Precise Location” setting for iOS14
- Bug fixed

### 2.0 — 2020-03-23

- Improvement on connectivity to main monitor for iOS 13
- Bug fixed

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## More apps by Panasonic Connect Co., Ltd.

- [Panasonic Wireless Projector](https://appshunter.io/ios/app/panasonic-wireless-projector/id423673959)
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- [PTZ Cntrl](https://appshunter.io/ios/app/ptz-cntrl/id967155017)

All apps by Panasonic Connect Co., Ltd.: https://appshunter.io/developer/646285651

## Related topics

[video intercom](https://appshunter.io/ios/topics/video-intercom) · [alphatouch video intercom](https://appshunter.io/ios/topics/alphatouch-video-intercom)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*