# Video Pixel Resizer — user reviews > 6 indexed App Store user reviews of Video Pixel Resizer by Ruchira Ramesh, rated 3.60/5 from 8 ratings. - Source: https://appshunter.io/ios/app/video-pixel-resizer/id1377938379/reviews - App overview in markdown: https://appshunter.io/ios/app/video-pixel-resizer/id1377938379.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 2 ## Most critical reviews (6 lowest-rated) ### 1/5 — Loss of quality!!! *2023-11-16* Did not expect the AWFUL video that came out. The audio and video quality made the video basically unusable. Please don’t waste your money. **Developer response:** We are sorry for your inconvenience. Please let us know on support@runisoft.com so that we could assist you better. ### 1/5 — Very bad app *2023-08-03* Absolutely terrible app and no refund offered, resizing any video causes video quality and size to be distorted, will be reporting you to authorities **Developer response:** We are sorry for your inconvenience. Please contact on support@runisoft.com so that we could assist you better. Also, refunds are also offered and managed by Apple. Please contact us and we will send you steps to get the refund on the application. Regards Support Team Email : support@runisoft.com ### 1/5 — Doesn’t work *2021-04-26* Doesn’t work **Developer response:** **Hello Melissa, We tried reaching you but we did not hear from you. Hence, we assume that your issue is resolved. But in case you have any more questions or issues, please do not hesitate to contact us on support@runisoft.com. We will be happy to assist.** Earlier response: Please tell us a few more details of the issue on support@runisoft.com so that we could understand what is the problem being faced by you. We have provided our contact email details in the help section of the application. We have always resolved issues of the customers who have contacted us. Regards Support Team Email : support@runisoft.com ### 2/5 — Not what i thought *2020-01-15* I thought this app would resize the video but instead it just adds black borders to the top and bottom . If you looking for some nice black borders on the top and bottom this is the app for you. If you are looking for something that stretches the video full screen this isn't the one. Very simple to use though. **Developer response:** The new pixel size you entered was against the aspect ratio of the video which would have stretched and made the video distorted. In such scenarios where the user entered dimensions are not appropriate, the application adds a border so that the video will not distort and remain watchable with the user specified dimensions. This is perfectly normal. If you wish to fill the screen, you should specify a pixel size that respects the ratio of width and height of the original video. For example : If you resize a video of 1080x1920 to a new pixel size of 720x1280 then no borders will be added to the video. Also, the application is working perfectly fine as per the description and screenshots that we have provided. It is not good to rate an application based on something that you were “expecting” or “thinking”. Please let us know if you have any more questions on support@runisoft.com. We have provided our contact details in the application. We have resolved issues of the customers who have contacted us. Regards Support Team Support@runisoft.com ### 5/5 — Brilliant app and easy to use *2019-11-26* I have used this application to resize many of my videos and it has produced great results each time. Once I have also used it to upload a video to a website that accepted only a specific resolution of the video. I used this app to resize my video as per the requirements of that website and then i was able to upload the videos to that website. Thank you for this app ! **Developer response:** You are very welcome. Thank you for your review. Regards Support Team Email: support@runisoft.com ### 5/5 — Good application with expected results. *2019-11-21* I had a few videos that I wanted to resize to 640x480 pixels. The application did a great job in resizing all those videos in a few steps. I am satisfied from this application. The support team is also very helpful and polite to the customers. If you are looking to resize the videos like me then this is a recommended tool. **Developer response:** Thank you for your kind words. We are happy to know that the application was able to meet your requirements. Regards Support Team Email : support@runisoft.com --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*