# Video Poker Casino Card Games — user reviews > 113 indexed App Store user reviews of Video Poker Casino Card Games by Super Lucky Games LLC, rated 4.30/5 from 1,201 ratings. - Source: https://appshunter.io/ios/app/video-poker-casino-card-games/id544933682/reviews - App overview in markdown: https://appshunter.io/ios/app/video-poker-casino-card-games/id544933682.md - Rating breakdown: 5★ 793 · 4★ 202 · 3★ 95 · 2★ 35 · 1★ 76 ## What do users think of Video Poker Casino Card Games? Overall sentiment: negative **Pros** - 🎮 Enjoyable gameplay - 🎉 Fun and entertaining - 🕹️ Realistic poker experience **Cons** - 🐛 Frequent crashes and bugs - 🛑 Inability to update or install new versions - 💢 Intrusive and disruptive ads - 🔄 Endless update loops with no resolution - 🤯 Lost progress and data after updates **Commonly reported bugs** - Game freezes and won't load - Update prompt with no available update - Bonus screens and features not functioning **Most requested features** - Ability to transfer winnings to real money - More game variations and modes - Improved customer support and communication ## Newest reviews (14 of 113) ### 3/5 — Error *2025-09-03, version 1.140* Video poker there seems to be a fault with your slot game,l have deleted it many times to see if it would correct its self but it still doesn’t work, can you please fix this problem? ### 2/5 — Blah *2023-07-18, version 1.133* Update is stupid ### 4/5 — Poker game *2023-05-28, version 1.133* Game has too many adds ### 2/5 — Update *2022-05-24, version 1.133* Trying to update to newer version and caught in a loop that takes me to rating the app but doesn’t update. ### 4/5 — Bad *2022-01-11, version 1.133* Willl not let me up ### 4/5 — House bound *2021-12-13, version 1.133* Very kind and caring ### 2/5 — Great *2021-07-06, version 1.133* Good game ### 1/5 — Review *2020-10-15, version 1.132* Freezes up and I lose all my credits when I have to delete app and download again. Sooooo frustrating ### 1/5 — Unplayable! *2020-08-12, version 1.132* Clean install August 12th 2020. Opened the application. Tells me I need to upgrade and won’t let me do anything but say ok. No upgrade is there only this review page. Just a thought... Hire a tester! Uninstalling now and I won’t install anything from this joint again. ### 2/5 — Too many updates!! *2020-08-03* I have gotten an “update” request every two or three days for the last 6 months or so and there is NO UPDATE there once you click on the tab. I’ve been able to clear the screen in the past by powering my phone off but it didn’t work these last 2 attempts. I don’t know what’s wrong with this app but I’ve actually spent my hard earned money on here and I rarely get to play... ### 1/5 — New comer *2020-07-29* Unbelievable that you want everyone to contact your “support team” when EVERYONE is having no luck trying to update to your new version. Here’s a novel idea, why don’t YOU JUST FIX IT and save us the hassle of contacting your supplier team. Very poor customer service on your part ### 1/5 — Ads *2020-07-09, version 1.132* The ads pop up right in the middle of a hand!! How annoying!! Deleted app! ### 1/5 — Xxx *2020-05-08, version 1.132* Xxxxx ### 3/5 — Complaining *2020-02-23, version 1.132* Enjoy the game but hate the ads at top plus the awful video of scatter slots. If that keeps up I will have to delete the game ## Most critical reviews (10 lowest-rated) ### 1/5 — Unplayable *2025-10-30, version 1.140* Never made it through a game because the ads for other games would pop up and pi couldn’t close them out. ### 1/5 — Ms *2025-10-18, version 1.140* It won’t work or deal ### 1/5 — Ms *2025-07-27, version 1.133* It won’t work or deal ### 1/5 — Horrible *2025-05-05* I have played this game for years, no more. Constantly has issues but no one addresses them. I had over 40 keys but couldn't open to use them. I reached out many times for help but nothing. I deleted and reinstalled and lost all keys( I somewhat expected that) then a new problem arose. After reinstalling the page to collect your bonus will not open at all. I am done, deleted and over it along with the creators!!! ### 1/5 — help *2024-02-24, version 1.133* your update knocked me out of years of playing. Took me to level 1 when i was in the 300’s. ### 1/5 — Stupid new update!! *2022-07-19, version 1.133* Love this game but it keeps saying to install new update version. I have tried everything and nothing works!!! So long fun game!! ### 1/5 — Can't play *2022-01-29* This game won't let me play until I update. I just got this game and haven't even played yet. Oh, here's why it got 1 start, it also won't let me update. It simply days play. Not update. Time to delete. I'm sure I can find a better app ### 1/5 — Hoax *2021-08-17, version 1.133* Love the game. . . . Apparently not! 👎 👎👎👎👎👎👎👎👎👎 Gutted when they don’t give you your bonuses ### 1/5 — What’s happening? *2021-08-04, version 1.133* How to update? Nothing to click on to update with. ### 1/5 — Update??? *2021-05-21, version 1.133* This game keeps telling me to update to a mew version then there’s no place to update ## Most praised reviews (10 highest-rated) ### 5/5 — POKER! *2024-09-21, version 1.133* I LOVE TO PLAY THIS GAME!!! ### 5/5 — Fault with the download *2024-05-22* Hi Video poker for three days l haven’t been able to download your slot game in App Store could you please fix this problem? 😊 ### 5/5 — Hello *2021-10-26, version 1.133* Perfect ### 5/5 — Poker game *2021-06-12* I personally love this game!Its Awesome and I also believe it’s by far one of the best Poker games around and I’ve checked out more then just a few! The only thing I don’t like is every time it wants to up date I have a heck of a time getting the game to open after download. Once I lost all my points and I was mad. ### 5/5 — Where my updates *2020-08-02* ???!!! ### 5/5 — HELP QUESTION *2020-03-08* Is there a way to transfer the money out ???? I made so much on this APP how can I transfer it to my PayPal account or debit card??? ### 5/5 — Éric Maille *2019-11-10, version 1.132* Je suis pas capable de jouer avec il est boggy ### 5/5 — Problems *2019-06-29* I love playing this game, but I kept getting a message for an up date. Every time I tried to up date it sent me to this page and I don’t see a place to update. I even deleted the game and reinstalled it and the same thing happened. I have this game on my phone with the same result. Help, please. Thank you, Kay S **Developer response:** We’re sorry to hear of the trouble. Please contact our Support Team at support@superlucky.com so they can give you more information on why this is happening for you. We look forward to hearing from you. Thanks! ### 5/5 — Can’t wait till I can play again someday.. *2019-06-24* New version available is not available....Really missed playing, been unable to get in...says new version available please update...HA ! Been trying for months now, assuming I’ve lost all my millions..sure would like to get back, I SHALL RETURN!!!! Jen **Developer response:** Hi there! We’re sorry to hear of the trouble. Please contact our Support Team at support@superlucky.com so they can give you more information on why this is happening for you. We look forward to hearing from you. Thanks! ### 5/5 — Ok *2019-06-24, version 1.130* Ok I need my game back --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*