# Video Service Desk — Customer service made easy

> Customer service made easy (iPhone/iPad app by NanoThread LLP.)

- Source: https://appshunter.io/ios/app/video-service-desk/id1603416508 (this page in markdown: same URL + `.md`)
- Developer: [NanoThread LLP](https://appshunter.io/developer/1530157502)
- Category: Business, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 14.3 · 29 MB
- Languages: American English
- Released: 2022-01-26
- Data updated: 2026-10-31

## What is Video Service Desk?

Video Service Desk is a cutting edge technology that allows your customers to call you directly from your website and apps without them having to dial a phone number or send an email. You get live call notifications on your phone when a visitor tries to contact you.

If you accept, you will have all the video conferencing features available within the call. This includes:

- Video calling
- File transfer
- Screen sharing
- Chat
- Custom logo if needed
- Whiteboard
- Video recording (optional)

If you miss the call, you would still have a log of all the calls with the details of your customers and you can call them right back. You will also receive email notifications for the missed calls and track those on the app.

What's more?

- You can have logins for your team members/employees as well to share the calls with them
- Calls can be routed based on language, skills and location
- Route calls from different web pages to different people on your team. Example, Landing page calls to Sales team.
- Access to user dashboard on the web version of Video Service Desk
- Separate admin dashboard for the overall view

With these amazing features, closing your deals or providing support to clients becomes easier and better than ever was possible.

Try Video Service Desk today!

Visit videoservicedesk.com for more details or any queries.

## Is Video Service Desk safe?

Not enough ratings yet to assess Video Service Desk.

## Is Video Service Desk legit?

Video Service Desk appears to be a legitimate app. The AppsHunter Legitimacy Score for Video Service Desk is 83 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 5 releases)

### 1.4 — 2022-09-07

Fixed voip token generation for ios

### 1.3 — 2022-03-17

Fixed home page loading issue after video call ends

### 1.2 — 2022-03-12

Added support for safari browser

### 1.1 — 2022-03-02

Minor enhancements in video calling flow

### 1.0 — 2022-01-26

No release notes.

## More apps by NanoThread LLP

- [Clan Meeting](https://appshunter.io/ios/app/clan-meeting/id1530157500)

All apps by NanoThread LLP: https://appshunter.io/developer/1530157502

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-31.*