# Video Up! Video Editor & Maker — user reviews > 1,196 indexed App Store user reviews of Video Up! Video Editor & Maker by Video editor & maker app, rated 4.60/5 from 95,503 ratings. - Source: https://appshunter.io/ios/app/video-up-video-editor-and-maker/id1585824635/reviews - App overview in markdown: https://appshunter.io/ios/app/video-up-video-editor-and-maker/id1585824635.md - Rating breakdown: 5★ 79,262 · 4★ 5,450 · 3★ 2,913 · 2★ 1,640 · 1★ 6,238 ## What do users think of Video Up! Video Editor & Maker? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Great video editing features - 🚀 Quick and efficient - 👍 Helpful for creating videos - 👍 Useful for beginners **Cons** - 🐛 Glitchy and buggy - 🔒 Misleading subscription plans - 💰 Expensive for the features - 🐛 Crashes and freezes - 🐛 Issues with saving/exporting videos **Commonly reported bugs** - Videos not saving properly - Duplicate clips added unexpectedly - Audio issues and sync problems - Frequent crashes and freezes - Subscription/payment issues **Most requested features** - More music/audio options - Improved video trimming and editing tools - Better organization and navigation - Ability to fade in/out audio - More customization options ## Newest reviews (12 of 1,196) ### 3/5 — Lagging *2026-08-21, version 3.2.0* Been really slow lately and there’s tabs I want to pull up . And they show just black . Can’t see what I am clicking . Didn’t do that before. So I uninstalled app and redownloaded it . Still the same . Erased all my content too ### 1/5 — App sucks *2026-08-15, version 3.1.0* Doesn’t do anything like I was under the impression that it works and canceling will not get them to refund your money. Misreading app. Do NOT subscribe. ### 1/5 — SCAM! Stole my money *2026-08-15, version 3.1.0* This app said free 3 day trial and literally charged me $11 immediately after selecting it. I cancelled through my iPhone subscription settings immediately, and didn’t use the app, or even look at the features. From other reviewers that look like they had a similar situation as me, I doubt they will be attempting to solve my issue. Such a scam. ### 1/5 — scam *2026-08-12, version 3.1.0* Don’t use this app ### 1/5 — Disappointed *2026-08-11, version 3.1.0* App claimed to make videos from your pictures in seconds . Claimed a free 3 day trial, ended up having to buy credits for a video I could have made on any FREE video app . Will be canceling the subscription I had to sign up to to get my free trial . ### 1/5 — Impossible to cancel *2026-08-10, version 3.1.0* They charge a fee on top of the subscription and I am unable to cancel my initial subscription. Do not download!! ### 1/5 — I don’t like it , *2026-08-07, version 3.1.0* you can’t hear any sound ### 1/5 — dont subscribe *2026-08-04, version 3.1.0* free , easy to cancel BS cant do on phone says to visit apple store! ### 1/5 — Fraco *2026-08-03* Um app mediocre **Developer response:** Olá! Lamentamos muito saber que sua experiência com o Video Up! não tem sido ideal. Entre em contato conosco preenchendo o formulário "Fale Conosco" no menu Configurações, detalhando o problema que está enfrentando, e resolveremos isso o mais rápido possível. Estamos ansiosos para ajudá-lo(a). Nadia S. ### 1/5 — Fraud App *2026-08-01, version 3.1.0* Free trial but get charged £60.99 ### 1/5 — Don’t waste your time *2026-07-30, version 3.1.0* Made a long video 1 hour, every time I tried to open it and edit it the app shut down. Deleted the app and re downloaded and all of my projects were deleted. No login screen. No help from technical support. Waste of time and money!!! ### 1/5 — Horrível *2026-07-29* Não perca seu tempo, não tem barra de pesquisa pra você pesquisar um certo modelo, tem poucos modelos e todos são horríveis, NÃO PERCA SEU TEMPO! **Developer response:** Olá! Agradecemos por dedicar seu tempo para compartilhar sua avaliação. Lamentamos que sua experiência com o Video Up! não tenha atendido às suas expectativas. Garantimos que levaremos em consideração todos os seus comentários para implementar melhorias na próxima atualização do aplicativo. Caso tenha mais sugestões para o app, não hesite em entrar em contato preenchendo o formulário "Fale Conosco" no menu Configurações. Atenciosamente. Dalia R. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not worth the money no sound on video *2026-08-26, version 3.2.0* Sucks ### 1/5 — Video app is not working since the update *2026-08-25, version 3.2.0* Hi, I am having issues with my app loading. It opens but it doesn’t load. I have sent an email explaining the issue about 3 days ago, however no one has responded. I have 3-4 months left on my paid subscription. Do you have any suggestions? ### 1/5 — Free trial didnt work *2026-08-24, version 3.2.0* They lie about having a free trial. I downloaded the app wanting to try it out, signed up for the trial and it wont let me access anything still. Rip off ### 1/5 — Really bad *2026-08-23, version 3.2.0* I have my Money pay for this app 2 years in a row. Now I had to reintall the app and don’t recognize my account. There nonway to register onlog back in. Its a waist of money. ### 1/5 — No free cancelation *2026-08-22, version 3.2.0* I wanted to cancel my subscription and it doesn’t let do it ### 1/5 — Getting worse by the day. *2026-08-20, version 3.2.0* Bugs are running rampant and when I reach out to support they try to put me to work, instead of fixing the bugs. I already pay a nice price for the subscription and have been using for years now. Recently the previews for transitions has disappeared and now the split, duplicate, delete feature cant be seen. Did they fix it, nope, they wanted me to send in a bunch of pics and waste my time and energy instead of fixing the problem, this is the support you get when you pay for this subscription. Borderline ridiculous. Let’s see how long it takes to fix these current bugs. Im just about done here. Can do more stuff on CapCut for free without the hassle or $$$. ### 1/5 — Fees upfront *2026-08-20, version 3.2.0* They ask you to pay a monthly fee and don’t include the ai editing. You have to buy it. Scam ### 1/5 — Can’t cancel *2026-08-18, version 3.2.0* I went to the App Store to cancel but it is not shown on the AppStore subscription page. In the app, the cancel button says you must go to the App Store. What a rip off. ### 1/5 — Charge *2026-08-16, version 3.1.0* Misleading said it was free for 3 days ### 1/5 — Not free *2026-08-15, version 3.1.0* Still the same app business predatory practice. App ain’t free, don’t bother ## Most praised reviews (10 highest-rated) ### 5/5 — Just starting *2026-08-19, version 3.2.0* Testing seems cool ### 5/5 — 🏆 *2026-08-17, version 3.1.0* Going great so far💪🏾 ### 5/5 — Best app EVER!!!!!!! *2026-08-13, version 3.1.0* This app is so fun I absolutely love it i can make movies and other creative things.in this app you can make such cool stuff and express yourself ### 5/5 — My love *2026-08-12, version 3.1.0* Only you ### 5/5 — Swiss🇨🇭♥️🇵🇪 *2026-08-09, version 3.1.0* ♥️♥️♥️♥️ ### 5/5 — Be a Cheerful giver, Helping Hand and Fijian Education- Education start from Home. *2026-08-09, version 3.1.0* Highlight of a cheerful giver and giving from the the Heart. Love knows no boundaries. The Fijian Community in California USA connecting and networking bringing the Fijian community together as one people one Nation away from home. Together we are strong. ### 5/5 — Love it *2026-08-08, version 3.1.0* Made my first video with help from ChatGPT and it was seem less. I’m horrible when it comes to technology but this was easy as pie. Thx ### 5/5 — Made 50th anniversary video ❣️ *2026-07-30, version 3.1.0* I used Videoup to make a video for my 50th anniversary! It turned out AWESOME ‼️ I can't afford to buy the app but I highly recommend it! Thank you ‼️‼️‼️ ### 5/5 — Uhh what *2026-07-24, version 3.1.0* I can’t even open it at all what the heck is wrong Please fix!! ### 5/5 — Naranjito !😉😉😉 *2026-07-06, version 3.0.0* Excepcional --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*