# VideoPasal — user reviews > 85 indexed App Store user reviews of VideoPasal by Satyawati Inc, rated 2.60/5 from 73 ratings. - Source: https://appshunter.io/ios/app/videopasal/id1442963499/reviews - App overview in markdown: https://appshunter.io/ios/app/videopasal/id1442963499.md - Rating breakdown: 5★ 22 · 4★ 6 · 3★ 5 · 2★ 1 · 1★ 39 ## What do users think of VideoPasal? Overall sentiment: mixed **Pros** - 🎬 Good selection of Nepali movies - 📺 Excellent video streaming quality - ⚡ Responsive customer support team - 💰 Affordable rental prices - 🎨 User-friendly interface design - 🌍 Convenient access for diaspora viewers - 📱 Works across multiple devices with same account **Cons** - 🐛 App crashes frequently - ❌ Videos unavailable after payment - 📵 No customer support response - 🎥 Video playback issues and stuttering - 💳 Incorrect pricing at checkout - 📺 No Chromecast/AirPlay support - 🔄 Cross-device rental restrictions - ⏱️ Limited rental window despite 7-day claim - 🎬 Limited movie catalog - 📧 Poor email communication **Commonly reported bugs** - App crashes during playback - Video unavailable error after payment - Movies not appearing in rental list despite payment - Login failures and authentication issues - Update loop - app requests update when none available - Playback stuttering and shaking video - AirPlay/screen casting fails - Fullscreen mode not working - Double charging for same movie - Incorrect final price at checkout - Movie access lost after app restart - Cross-platform access not working **Most requested features** - Chromecast and AirPlay support - Monthly subscription option instead of per-movie rental - tvOS app for Apple TV - Resume playback feature - Better forward/backward controls - Cross-device rental access - Detailed rental instructions in app - Smart TV integration ## Newest reviews (10 of 85) ### 4/5 — Meet my satisfaction *2024-11-13* I rented PujarSarki nepali movie and paid NZ$5.11. I got some trouble when logged in but I contacted with customer service. It was great customer service that I got from them. There was some technical reason that I was unable to log in. But after few days later, they sort it out and I watched the movie. It was great movie and good picture quality. I highly recommend this app for new Nepali movie who really want to watch online. Thanks VideoPasal App, love this app🩷 **Developer response:** Hi, our app is down for maintenance. Please reach out to us on WhatsApp at +9779823463566 to extend your rental period. ### 1/5 — Movie not available *2024-10-31* Almost all of free movies listed shows as not available. Very hard to trust when you list fake movies that are not available. How would I trust you won’t scam me like with the free movies after paying for it? 0 trust 100% scam. ### 1/5 — Not good app *2024-10-19, version 5.4* So bad that movie cant play,it shakes lots.even i cant make full screen.so bad ### 3/5 — Need More Features and Options *2024-10-18* The app is excellent but I wish there was option to pay monthly membership instead of paying for every movie like new ott example Kantipur cinema has and there should be feature such as other ott after watching movie if you close app and come back gives you options to start where you left off , and sometime app is laggy ### 4/5 — Videopasal *2024-10-15, version 5.4* VideoPasal offers a great selection of Nepali movies and shows, with a smooth, user-friendly interface that’s easy to navigate. Though it has occasional technical glitches, its diverse content and cultural relevance make it a top choice for Nepali entertainment. ### 1/5 — Glitched for purchased movie *2024-10-14, version 5.4* I bought pujar sarki i went for a small break again open app now i dont have a acess to watch back ? do i need to purchase again ? ### 1/5 — Useless *2024-09-29, version 5.4* Purchased a Movie and it doesn’t even play. The app keeps asking for updates even though there is no new version available. The price of the movie that O rented was 0.99$ but when I actually purchased they charged me 1.99$. Woeful and ridiculous. ### 2/5 — Can’t cast screen *2024-07-09, version 5.4* Can’t screen cast ### 1/5 — Useless app. Do not pay to watch any movie *2024-07-06, version 5.4* Paid to watch a movie which doesn’t work. ### 1/5 — The movie isn't playing even after making the payment. *2024-07-05, version 5.4* The movie failed to play after the payment. It keeps directing me to the payment section again. I also tried to reset the all by logging out logging back in and closing and reopening the app. I have reported and requested for refund now via the app store. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst App *2025-11-02, version 5.5* I rent a movie made a payment as well but later it says video unavailable. Tried to contact the agent but no response, no reply of emails, messages. Please don’t make any purchases. ### 1/5 — Very bad service. *2025-02-08, version 5.5* I paid to rent a movie but it didn’t play. I checked my account and already paid . I tried to contact them but no reponse. Do not download this app ### 1/5 — Bakwas *2024-12-23, version 5.5* Khate haru k khalko app ho yo ??? Video is shaking for no reason & can’t airplay ### 1/5 — After paying, the older app does work and can update anything. Now I could not watch the movie. *2024-11-10* Where is the latest app ? Why the app is not working ? **Developer response:** Hi, our app was down for maintenance. Please reach out to us on WhatsApp at +9779823463566 to extend your rental period. ### 1/5 — App not working in uk now it was working before update *2024-11-09, version 5.4* App need new update ### 1/5 — app *2024-11-09, version 5.4* its crashing in ios saying update ### 1/5 — IOS App is not working *2024-11-08, version 5.4* I purchased a movie online from videopasal.com now the iOS app doesn’t work. What a trash. The app just gives an error message on the app screen, says “something is wrong”. Lol ### 1/5 — How to update this app *2024-11-08, version 5.4* How do you update it,it says something went wrong update an app if youre using an older verson ### 1/5 — Problm *2024-11-05, version 5.4* The app sudeenly stop and i cannot see the moviee, the money was cut from my account and i dont get anywhere to fix my issues, for customet satusfaction there should be a place to report when problem arise ### 1/5 — About payment *2024-10-31, version 5.4* Totally disappoint with this app. I paid twice but still asking for the payment. Worst app ever seen ## Most praised reviews (10 highest-rated) ### 5/5 — app *2025-01-11, version 5.5* good ### 5/5 — "Great Movie App with Excellent Support!" *2024-11-13, version 5.5* "Videopasal is a great app for watching movies! It has a good selection, and the streaming quality is excellent. The best part is the customer support – I had an issue, and they fixed it right away when I reached out. Highly recommended!" ### 5/5 — Great app *2024-11-12* For people who leaving abroad can't always manage to go the cinema when Nepali movie releases and also the fact that nepali movies stay in the cinema theaters for a short time only, this app is really useful. To get to watch nepali movies in affordable prices is really amazing. It is beautifully designed and has all the features. Great job developers. ### 5/5 — Good customer service *2024-11-11, version 5.5* They resolve the issue once you reach out to them so guys please try to reach out to them before rating them bad.. ### 5/5 — Awesome *2024-10-20, version 5.4* Videopasal is a great app to watch Nepali movies online. The movies are great and the app is easy to use on any devices. ### 5/5 — Video Pasal *2024-10-16, version 5.4* Outstanding, the service was so quick as light to resolve the matter when there was problem in downloading the movie. i strongly recommend. ### 5/5 — Improve more *2024-10-15* I love the app ‘ movies are great not too much movies but when u play movie we cannot forward the movie its hard to do forward and backward ### 5/5 — Good app and very responsive team *2024-10-14, version 5.4* I watched couple of movies during this festive holiday. I purchased couple of movies but unable to cast in my tv and I contacted video pasal team via WhatsApp. They responded within minutes even on the day of Dashain (Tika) and solved the issue. ### 5/5 — “VideoPasal: The Ultimate Nepali Movie Streaming Experience!” *2024-10-08, version 5.4* If you’re a fan of Nepali cinema, VideoPasal is a must-have app! It’s hands down one of the best platforms to watch high-quality Nepali movies from the comfort of your home. I’ve been using it for a while now, and I am impressed by the app’s performance and content selection. ### 5/5 — Good app for watching new Nepali movie *2024-07-08, version 5.4* It’s a good app to watch new Nepali movie by paying. There is some more benefits where you can watch free Nepali movie. Highly recommended!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*