# Videx CloudNected Client

> Smartphone interface for Videx IPure devices, enabling remote door control and calls. (iPhone/iPad app by Videx Electronics S.p.A.)

- Source: https://appshunter.io/ios/app/videx-cloudnected-client/id1357541237 (this page in markdown: same URL + `.md`)
- Developer: [Videx Electronics S.p.A](https://appshunter.io/developer/1357541236)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 12.2 · 148 MB
- Languages: Czech, Danish, Dutch, English, French, Italian, Portuguese, Spanish
- Released: 2018-04-10
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/videx-cloudnected-client/id1357541237/reviews.md

## What is Videx CloudNected Client?

Videx CloudNected Client is an application for smartphones and tablets that allows the user to interface to Videx IPure products easily.
Register your account in the app and connect Videx IPure devices by simply acquiring the device’s QR code.
You can receive calls coming from your door panel wherever you are, without needing to keep the application open.
Call the connected devices and operate gates and doors even when you are away from home.
 
Note: this application does not replace the use of traditional monitors; the application performances are subject to the energy saving mode of the smartphone and to connectivity.

## Key features

- Connect Videx IPure devices via QR code
- Receive door panel calls remotely
- Operate gates and doors from anywhere
- Easy account registration
- Smartphone and tablet compatible

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/videx-cloudnected-client/id1357541237/reviews.md

### 1/5 — v2.0.0 - A step backwards

*2022-10-03, version 2.0.0*

The new version of the app is terrible, the updated user interface is a downgrade in terms of ease of use, and reacts much more slowly than before. If another user has opened the gate, there is no way to tell, so if you activate it as well, it actually stops the gate from opening! v2.0.0 is nearly unusable! Please let me go back to the previous version…

### 1/5 — Embarrassingly inadequate

*2021-05-13, version 1.8.7*

Poor layout.Need to attempt multiple times to log in (every time).
Just doesn’t work.
Very poor reflection on Videx,my 5 year old can go a better job.

### 1/5 — Firmware issues

*2020-08-08, version 1.7.2*

This isn’t a stable app + hardware setup. 

I keep the firmware on the handsets and the gate module regularly updated, despite no alerts from Videx any firmware updates are available. My latest firmware update bricked the gate module, which required a physical reset and rolling back to the previously working firmware version. Now I have lost trust in future firmware updates. 

The app itself is also poor. Establishing a video link first time is rare during a call, and often audio isn’t working either making this setup unusable.

You can see from the quality of the app itself it’s a bit shoddy and really isn’t up to standards of what you would expect these days. 

I may explore the SIP client options instead and see if that gives a more reliable result.

### 1/5 — Doesn’t work any more

*2020-04-13, version 1.7.1*

Used to be poor but stable.  Now it just crashes, having lost the functionality to open the gate.

### 4/5 — App

*2020-03-23, version 1.7.1*

Uninstall and then reinstall worked for me then.

### 1/5 — Doesn’t work

*2020-03-12, version 1.7.1*

Up until the update it’s worked perfectly but now won’t open!!!!!! Please sort this out quickly at it operates my front gates

### 3/5 — Latest update now crashing app

*2020-03-10, version 1.7.1*

Since this update I can’t load the app as it keeps closing when I open it and so now I can’t use it to open my gate 😫 Up til then it was great as worked perfectly and no errors.

### 1/5 — Keeps crashing now

*2020-03-09, version 1.7.1*

This app was fine (did it’s job) but for some reason now it just keeps crashing

## Frequently asked questions about Videx CloudNected Client

### How do I connect my Videx IPure device to the Videx CloudNected Client?

You can connect your Videx IPure devices by registering an account within the app and then scanning the device's QR code. This process is designed to be straightforward and quick.

### Can I receive calls from my door panel even when the Videx CloudNected Client is not open?

Yes, the application allows you to receive calls from your door panel without needing to keep the application actively running in the background. This ensures you don't miss important notifications.

### What devices does the Videx CloudNected Client support?

The Videx CloudNected Client is designed for smartphones and tablets, specifically supporting iPhone, iPad, and iPod devices. It allows for easy interfacing with Videx IPure products.

### Does Videx CloudNected Client have ads?

No, the Videx CloudNected Client does not contain advertisements. It provides a clean user experience without interruptions from ads.

### How often is Videx CloudNected Client updated?

The latest version of Videx CloudNected Client is 3.0.41, and it was last updated on September 5, 2025. Updates are released periodically to improve performance and add features.

### What is the age rating for Videx CloudNected Client?

Videx CloudNected Client has an age rating of 4+. This indicates it is suitable for a wide range of users, including children, and does not contain mature content.

### Can I operate my gates and doors with Videx CloudNected Client when I'm not home?

Yes, you can call connected devices and operate gates and doors remotely using the Videx CloudNected Client, even when you are away from home. This provides convenient access control.

### What factors might affect the performance of Videx CloudNected Client?

The application's performance is subject to the energy saving mode of your smartphone and your overall network connectivity. It's recommended to manage your device's power settings for optimal performance.

## Version history (last 5 releases)

### 3.0.41 — 2025-09-05

Bugfix.

### 3.0.40 — 2025-08-07

Stability and UI improvements.
Bugfix.

### 3.0.0 — 2025-03-17

Apple CarPlay support.
General improvements and fixes.

### 2.3.0 — 2024-10-23

Upgrades in the security and privacy protection protocols relating to the authentication phase

### 2.2.0 — 2024-07-23

Performance improvements.

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## More apps by Videx Electronics S.p.A

- [Videx Virtual Fob](https://appshunter.io/ios/app/videx-virtual-fob/id6742564054)

All apps by Videx Electronics S.p.A: https://appshunter.io/developer/1357541236

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
