# Vienna Travel Guide . — user reviews

> 57 indexed App Store user reviews of Vienna Travel Guide . by Gonzalo Juarez, rated 4.80/5 from 166 ratings.

- Source: https://appshunter.io/ios/app/vienna-travel-guide/id363360206/reviews
- App overview in markdown: https://appshunter.io/ios/app/vienna-travel-guide/id363360206.md
- Rating breakdown: 5★ 142 · 4★ 17 · 3★ 3 · 2★ 0 · 1★ 4

## Newest reviews (16 of 57)

### 1/5 — Does not work

*2017-12-17*

Don’t buy this. After three days of nothing working I’ve deleted it. No downloads and just a constant page saying 0% downloaded. It’s a con. Apple should ban them from the App Store.

**Developer response:** Thank you very much for your feedback. We are sorry you did not like the app and didnt download properly. This should not happen and we are sorry you experience it. We have tried the app on our side and it works properly. If you did not like the app you can always get refunded with Apple. Again, we are sorry for the inconvenience caused.

### 1/5 — Deleted immediately

*2017-07-09, version 3.0.45*

You can't do anything without buying the app!

### 1/5 — Nul

*2017-05-28*

Aucunes cartes ne se telecharge, que ce soit pour vienne ou d'autres villes. 
Je ne vois pas l'intérêt de mettre en ligne des applications pour jute une page de couverture.

**Developer response:** Hello, thanks to your feedback we have found a bug in the app. Last night a new version was approved and you should be able to see and download the extra content. We are very sorry for the inconvenience caused but we would love you to try our app and if you dont like it we can still process a refund. 
The 3.99 unblocks these features: Augmented Reality, offline street and public transportation maps, tourists info for all itineraries in all languages and the metro app. Thank you once more.

### 1/5 — Vie

*2017-05-23, version 3.0.44*

No puedo bajar los mapas engeneral

### 1/5 — Все очень плохо

*2017-04-17*

Крайне неудобное приложение с ужасающим дизайном, которое постоянно просит деньги.

**Developer response:** Hello, thank you for your feedback. The 3.99 unblocks these features: Augmented Reality, offline street and public transportation maps, tourists info for all itineraries in all languages and the metro app. We are very sorry if this was not what you expected. We can always process a refund. Thank you.

### 1/5 — Отстой

*2017-02-25*

С первой секунды использования приложения, вас просят что-то купить. В этом приложении ничего бесплатного нет

**Developer response:** Hello, thank you for your feedback. The 3.99 unblocks these features: Augmented Reality, offline street and public transportation maps, tourists info for all itineraries in all languages and the metro app. We are very sorry if this was not what you expected. We can always process a refund. Thank you.

### 1/5 — Nearly worthless

*2017-01-23*

Map only gives city center,
Then only main streets are labeled - much like the small maps given at hotel desks.
I was hoping for a map that had every street listed for the entire city.

**Developer response:** Hello, thanks for your feedback. Now, as developers, we can answer to reviews so we wanted to get back to you to tell you that we have added new maps and new features to be able to zoom even more within the maps. Thank you once more.

### 1/5 — Small maps-charging from beginning

*2016-10-29*

In app purchase means paying for additional features but charges for downloading the maps. In fact if you dont pay the app is completely useless. Maps are also so small that you can hardly read name of the streets

**Developer response:** Hello, thank you for your feedback. The 3.99 unblocks these features: Augmented Reality, offline street and public transportation maps, tourists info for all itineraries in all languages and the metro app. We are very sorry if this was not what you expected. We can always process a refund. Thank you.

### 1/5 — La App no funciona

*2016-06-13, version 3.0.33*

La App no funciona 

La App no funciona, la pagué porque estoy de viaje y pensé que iba a serme útil, no funciona, la toco y se cierra sola, no sirve para nada es un robo

### 1/5 — Verarsche!

*2016-05-26, version 3.0.33*

Man soll 3,99€ für offline-Karte und offline-Metro-App zahlen, was ich dann auch getan habe..
Die offline-Karte zeigt nur einen sehr begrenzten Ausschnitt von Wien.  Einige wichtige Stadtteile fehlen. Zu dem funktioniert die Straßen-Suchfunktion nur online. 
Auch die Metro-app ist völlig unbrauchbar. Es werden noch nicht einmal die Linien, geschweige denn die Uhrzeiten angezeigt. 
Die App ist total unübersichtlich und nutzlos. Gar nicht erst runterladen!

### 1/5 — Nul

*2016-05-12*

Ne marche pas du tout.

### 1/5 — Awful

*2016-04-08*

Do not download this. It doesn't even get past the first page on my phone without crashing. Should be removed from the store

### 1/5 — Unacceptable!

*2016-04-05, version 3.0.33*

Worked only once! Crashes all the time and never works offline. Unacceptable especially for an app you pay for!!! (iPhone 6 & iOS 9.2)

### 1/5 — Worst app ever!!!

*2016-01-28*

Paid 3.99 and app kept asking for $1.99 more for a map on EACH sightseeing attraction and wouldn't let me leave that panel. Complete waste of money for me!!!!!

### 1/5 — What a crock

*2015-12-19*

Do not touch with a barge pole
Crashes constantly
Two pictures of any location
Information is a few paragraphs which could of come from Google, actually Google would be better
Did I say it crashes
And it forever says upgrade to full version even though I've already done so
It's so slow as well
And did I say it keeps crashing
Not a happy bunny

### 1/5 — Ruim

*2015-09-05, version 3.0.28*

Não foi útil. Muitas partes nunca completaram download, entre elas os mapas que poderiam ser usados offline. Do download que foi concluído, pouca informação era realmente interessante... Pra outras informações novo pagamento deveria ser feito

## Most critical reviews (10 lowest-rated)

### 1/5 — Didn’t work

*2025-07-01*

The welcome page asks you to set up an account. The Sign in with Google button didn’t work, the “Skip” button didn’t work, the Sign in with Apple button did work but I don’t want to create an account before I know this app will work for me. Since it hasn’t been updated for a year and the most recent review is 4 years old (before mine, of course), I will have to pass on this. The developer’s website has no mention of travel apps, and the contact email doesn’t work.

### 1/5 — Appli sans intérêt

*2023-10-04*

Il n’y aucune information utile sur les transports en commun, même pas le plan du métro !

### 1/5 — Aucun intérêt

*2022-04-13*

Impossible de zoomer sur la carte quand on est geolocalisé. Peu de fonctionnalités.
Quelle plus value par rapport à Google Maps ???

### 1/5 — Не работает

*2018-10-27*

Купил платную версию а приложение все равно не работает, запрашивает постоянно обновление
Реакции 0

**Developer response:** Hello, 

Thanks for reaching out and we are very sorry about this issue. Please make sure you are connected to internet and delete the app and reinstall it. After that, try the following. You will not be charged twice. Try downloading the already paid content as you did the first time. Apple will tell you the price but when you hit the buy button you will receive a pop up saying that you can download it for free because you have already paid the product. You will not be charged twice, we guarantee that, if you do, please send us the receipt and we will help you process a refund with Apple.

Thank you

### 1/5 — Worthless - unless you pay more and more

*2018-09-02*

The basic free app gives you a list of hotels and tours you can purchase.  NO Maps, NO useable information unless you pay for the premium upgrade.  Too many free apps, and the internet, that make this a big NO!

### 1/5 — Не работает

*2018-08-06*

Купила платную версию. В итоге - пользоваться приложением невозможно. Постоянно скачивается обновление. Техподдержка не отвечает. Верните деньги.

**Developer response:** Hello, 

Thank you for reaching out, we are very sorry for the inconvenience. All refund are process by Apple, please follow the next instructions:

*Launch App Store.
*Click on App Store.
*Login to your iTunes account, if you're already logged in click on your email in the upper right corner of App Store.
*Click on “Purchase History”
*Select the app that you want a refund for.
*Click on “Report a Problem”

Thank you

### 1/5 — Bad experience

*2018-07-18, version 3.0.48*

It’s for free but you can’t do nothing if you don’t buy the upgraded version! 😡😡😡😡 would be more honest to tell it immediately

### 1/5 — Poco útil

*2018-07-11, version 3.0.47*

Si lo que buscas es una explicación de los monumentos más emblemáticos, hay que actualizar la APP para obtenerla, una trampa... para eso está wikipedia

### 1/5 — Inutile la versione gratuita

*2018-06-10, version 3.0.47*

La versione gratuita non permette di fare niente serve solo per visualizzare le opzioni a pagamento. Cancellata subito

### 1/5 — Useless if you don’t pay

*2018-04-14, version 3.0.47*

There is nothing for free if you don’t upgrade :/

## Most praised reviews (10 highest-rated)

### 5/5 — Vienna per italiani

*2023-04-12, version 3.0.60*

Mi pare una guida comoda e completa

### 5/5 — Vienna

*2021-02-19*

👍❤️Great

### 5/5 — This place is amazing

*2018-12-15*

After my second trip to Europe I can say that Vienna is a beautiful city. Maybe the most beautiful one. Specifically about this guide, it is useful. You get to see all the relevant info that you need for your trip and the fact of being able to use the map offline is great. I dont like to be switching my phone on and off for extra roaming costs, so that is a nice feature. Give it a shot, its free anyways.

**Developer response:** Thank you very much. We are really happy you enjoyed the app and the city!

### 5/5 — Useful not only while traveling

*2017-12-13*

What I like the most about this app is the amount of content that is provided. Vienna is a beautiful city!

**Developer response:** Thank you very much. We are very happy that you enjoyed the app.

### 5/5 — Отлично!

*2014-01-12*

Очень качественное приложение. 
Для самостоятельного ознакомления с городом подходит идеально. Есть информация о всех достопримечательностях, карта с достопримечательностями и остановками общественного транспорта. 
Дизайн тоже радует. Если вы собираетесь самостоятельно погулять по Вене, это приложение будет очень кстати.

### 5/5 — Liebevoll gemacht.

*2012-10-16, version 2.4.1*

Erinnert mich an 50er Jahre Design. Ist seit dem Update auch
im Querformat nutzbar, kommt dann aber nicht so gut rüber. 
Wer sein iPad am liebsten im Hochformat nutzt sollte hier 
zugreifen. Über die Nutzung müssen andere schreiben, weil
so etwas Neuland für mich ist. Erfüllte aber seinen Zweck.

### 4/5 — Viena Guia de viagem

*2013-01-26, version 2.4.2*

O aplicativo é muito prático mas peca pela tradução ao pé da letra, chegando a falar de "barata" nos mercados, em visível erro de tradução.

### 4/5 — Bella👏👏

*2012-04-10, version 2.1.2*

Bella guida spiegazione dei monumenti buona e mappa facile da usare.con la galleria fotografica si possono riconoscere i monumenti
Ci sono ristoranti e bar consigliati ma sono pochi

### 3/5 — Where is Day four?

*2015-04-24*

Please correct, no four days.

### 3/5 — Useful app

*2014-01-02*

This was a generally useful app. It seems that most of the information on buildings and other attractions is on the Wikipedia tab but I didn't immediately find a way to search that which meant scrolling through a long list.  Worth having, and probably better if you spend a little time getting to know how it works

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
