# Vietnam Airlines

> Airline app for booking, flight tracking, check-in, and loyalty management. (iPhone/iPad app by VIETNAM AIRLINES JSC.)

- Source: https://appshunter.io/ios/app/vietnam-airlines/id1472323081 (this page in markdown: same URL + `.md`)
- Developer: [VIETNAM AIRLINES JSC](https://appshunter.io/developer/1462256685)
- Category: Travel
- Price: Free
- Rating: 2.60/5 from 315 App Store ratings · 272 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 351 MB
- Languages: American English, French (France), German (Germany), Japanese, Korean, Russian, Chinese (Simplified, China), Chinese (Traditional, Taiwan), Vietnamese
- Released: 2019-11-24
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/vietnam-airlines/id1472323081/reviews.md

## What is Vietnam Airlines?

Welcome aboard! All you need for your upcoming trip is packed in one app. Let’s explore Vietnam Airlines App’s main features:
1. Best airfare deals, additional services, and exclusive offers for App users are updated everyday
2. Book ticket easily in a few simple steps with multiple payment options
3. Get the latest flight updates at a glance and never miss your flight by simply allowing us to send notifications to your mobile device.
4. No more queuing at the kiosk, check in via App and simply save your boarding pass offline and you are ready to go!
5. Use booking reference to download movies and enjoy watching offline throughout your journey
6. Review and update all the details of your Lotusmiles account at your fingertips

We currently support following languages: English, Vietnamese, Japanese, Korean, French, German, Russian, Simplified Chinese, Traditional Chinese.

Download Vietnam Airlines app now and explore the world your way!

Your feedback is important to us! We are happy to have your review to help us improve and continue enhancing your experience via our Vietnam Airlines app.

## Key features

- Exclusive airfare deals and offers
- Easy ticket booking with multiple payment options
- Real-time flight updates and notifications
- Mobile check-in and offline boarding pass
- Downloadable movies for offline viewing
- Lotusmiles account management

## What do users think of Vietnam Airlines?

Overall sentiment: negative

**Pros**

- 👍 Good service
- 🚀 Easy to book tickets

**Cons**

- 🐛 App crashes frequently
- 🐛 Update issues prevent app usage
- 🐛 Stuck in update loop
- 🐛 Unable to manage bookings
- 🐛 Buggy and glitchy
- 🐛 Lacks basic functionality
- 🔒 Security and login issues
- 👎 Poor user experience
- 👎 Terrible app design
- 👎 Spammy with notifications

**Commonly reported bugs**

- App crashes when trying to update
- Update button leads to infinite loop
- Unable to log in or access account
- Booking and check-in features not working

**Most requested features**

- Add ability to manage bookings
- Improve login and account management
- Fix update issues
- Enhance overall user experience

## Recent user reviews (10 of 272)

All indexed reviews: https://appshunter.io/ios/app/vietnam-airlines/id1472323081/reviews.md

### 1/5 — Trashy

*2026-08-21, version 8.5.9*

Dont waste my time

### 1/5 — Appalling app

*2026-08-10, version 8.5.9*

Checkin doesn’t work!

### 1/5 — Terrible App - Doesn’t work

*2026-08-09, version 8.5.8*

This app is so bad that I will delete it once my flight is done. Checking in online I managed after 4 attempts to get my partner’s boarding pass but couldn’t get my own. The push notifications are relentless. The functionality is near on useless

### 2/5 — Not functional

*2026-07-31, version 8.5.7*

Logged in but cannot “log in” to add booked flights for easy reference. 
Vietnam airlines please check out other airline apps and take note of their functionality. Your app just seems like an advertisement for products.
Thank you. Looking forward to trying your airline.

### 1/5 — Just shows loading screen forever

*2026-07-29, version 8.5.7*

Literally unuable. And it's the newest version, and they boast about bug fixes LOL

### 3/5 — Times Out and Wastes Your Time!

*2026-07-26, version 8.5.7*

The app isn’t great because when you try to check in online, it takes information from you twice and asks the same questions at various parts of the process e.g. it asks for your details twice and is an efficient way of doing things. Also, it gets you to very end when you are checking in online and then it cancels the whole process, leaving you at least 20 minutes of wasted time! The flights are pretty good and reasonable prices though.

### 1/5 — Useless

*2026-07-17, version 8.5.7*

Doesn’t show my upcoming flights unless I input all the details every time. Can’t check-in. The only thing it does do is spam me with irrelevant notifications. Zero stars!

### 1/5 — One of the WORST apps

*2026-07-12, version 8.5.7*

When you advertise that you are a 4 star airline, you fail to mention that the app you’ll use was designed by a toddler.  It is horrible and you spend hours when you are trying to do something very simple. 
Surely you’ll can do better!!

### 1/5 — Spam push notifications

*2026-07-10, version 8.5.7*

Very annoying app. Too many promotional push notifications.

### 1/5 — Disappointing!

*2026-07-04, version 8.5.7*

No harsh comments, but I always thought Vietnam took pride in how far it’s come. Yet somehow the Vietnam Airlines app feels like it’s still celebrating achievements from the last century. The world’s moving at jet‑speed, and this app… well, it’s still taxiing on the runway.A serious update is overdue, the experience is clunky, outdated, and honestly a bit disappointing. Vietnam deserves better than falling behind in something as basic as a national airline app. Come on VNA, let’s lift off into the 21st century.

## Frequently asked questions about Vietnam Airlines

### What can I do with the Vietnam Airlines app?

The app allows you to find the best airfare deals, book tickets easily with multiple payment options, and receive real-time flight updates. You can also check in for your flight, save your boarding pass offline, download movies for offline viewing, and manage your Lotusmiles account.

### Is the Vietnam Airlines app free to use?

Yes, the Vietnam Airlines app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

### Can I check in for my flight using the app?

Yes, you can check in for your flight directly through the app. This allows you to avoid queues at the kiosk and save your boarding pass offline for easy access.

### What languages does the Vietnam Airlines app support?

The app supports multiple languages including English, Vietnamese, Japanese, Korean, French, German, Russian, Simplified Chinese, and Traditional Chinese, making it accessible to a wide range of international travelers.

### How can I manage my loyalty points with this app?

The app provides a feature to review and update all the details of your Lotusmiles account directly at your fingertips. This makes managing your loyalty program convenient and accessible on the go.

## Version history (last 5 releases)

### 8.5.9 — 2026-08-09

Improvements and optimized app performance

### 8.5.8 — 2026-08-08

Improvements and optimized app performance

### 8.5.7 — 2026-06-10

For your better convenience, let’s check out our update:
- Track flight status real time and check baggage status directly in the Mobile App.
- A new experience for online check-in using biometric authentication.
- Bug fixes and performance improvements. Bye bye bugs!
- We are always working to make the app faster and more stable.
Stay tuned to get the best Vietnam Airlines App experience!

### 8.5.6 — 2026-06-02

For your better convenience, let’s check out our update:
- Track flight status real time and check baggage status directly in the Mobile App.
- A new experience for online check-in using biometric authentication.
- Bug fixes and performance improvements. Bye bye bugs!
- We are always working to make the app faster and more stable.
Stay tuned to get the best Vietnam Airlines App experience!

### 8.5.5 — 2026-05-31

For your better convenience, let’s check out our update:
- Track flight status real time and check baggage status directly in the Mobile App.
- A new experience for online check-in using biometric authentication.
- Bug fixes and performance improvements. Bye bye bugs!
- We are always working to make the app faster and more stable.
Stay tuned to get the best Vietnam Airlines App experience!

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## More apps by VIETNAM AIRLINES JSC

- [VNA BPM](https://appshunter.io/ios/app/vna-bpm/id1619953695)
- [VNA LIB](https://appshunter.io/ios/app/vna-lib/id6447239202)
- [VNA LIB HD](https://appshunter.io/ios/app/vna-lib-hd/id6447242786)
- [SkyOffice](https://appshunter.io/ios/app/skyoffice/id6463587808)
- [VNA ASSET](https://appshunter.io/ios/app/vna-asset/id6472705902)

All apps by VIETNAM AIRLINES JSC: https://appshunter.io/developer/1462256685

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*