# ViewPoint Mobile > Mobile business communication and call management for Wave IP users. (iPhone/iPad app by Vertical Communications.) - Source: https://appshunter.io/ios/app/viewpoint-mobile/id521890050 (this page in markdown: same URL + `.md`) - Developer: [Vertical Communications](https://appshunter.io/developer/521890053) - Category: Business - Price: Free - Rating: 1.50/5 from 30 App Store ratings · 42 written reviews indexed - Age rating: 4+ - Requires: iOS 7.1 · 21 MB - Languages: American English, German (Germany) - Released: 2012-05-16 - Data updated: 2026-07-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/viewpoint-mobile/id521890050/reviews.md ## What is ViewPoint Mobile? Vertical Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them everywhere! Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure call operations, company directory services, mobile messaging and real-time availability for your entire organization from any Apple iOS device running iOS 7.0 and above. Enhanced Call Handling • Place calls over data networks using the integrated softphone, or use your cellular number • Single phone number for all your inbound and outbound calls • Call redirect - seamless move active calls between devices • Incorporate CRM or other corporate data to provide “context” to every call • Effortlessly transfer, conference, record and manage multiple calls • Annotate calls in real time with textual notes Simplified Contact Management • Single view into company directory, public and private groups and personal contacts • Personalized “Favorites” list for frequently used contacts Real-time Presence • At-a-glance view of availability and personal status for entire organizations, branch offices and company departments • Utilize custom personal statuses Call History and Logs • Monitor, track and report mobile call activity • Single view of inbound and outbound call activity • Secure mobile messaging log and usage reporting Secure Mobile Messaging • Message co-workers privately and securely • Ensure compliance with automated monitoring tools for keyword identification and tagging Visual Voice Mail • Single voice mail box for office and mobile phone messages • Respond to important calls first with a consolidated view of pending messages Call Recording • Record any call with a single click, or automatically record all calls • Access recorded calls securely through a unified voice mail or email inbox • Annotate recordings with textual notes for easy lookup ## Key features - Integrated softphone for data network calls - Single number for all calls - Seamless call redirection - Company directory and contact management - Real-time availability status - Secure mobile messaging - Visual voicemail ## Recent user reviews (10 of 42) All indexed reviews: https://appshunter.io/ios/app/viewpoint-mobile/id521890050/reviews.md ### 1/5 — It was fine until it wasn’t *2022-10-13, version 2.3.6* If I could rate it 0 stars I would. It was working ok until all of a sudden it wasn’t. First the app was giving me login issues. Then the app suddenly started crashing every time I would try to open it. I deleted it and reinstalled it hoping that would help. It didn’t. Now I can’t use the app at all. ### 4/5 — Pretty good *2022-09-13, version 2.3.6* This app is pretty good the app the has good quality’s and some glitches that take patience! BUT it’s not all bad. I don’t think that their is a quality control department I did do research and couldn’t really find help I did speak to someone like a year ago and didn’t get feed back I think I was supposed to hear something back never did lol. The problem occurs off and on with the connection? I sent the issue to the help center so we shall see. ### 1/5 — Discontinued app *2022-05-18, version 2.3.6* App no longer works. When it was working it barely did. I’m pretty sure they just gave up on it. Desktop version works great though. ### 1/5 — Rating No star! *2022-01-12, version 2.3.6* NOT user friendly at all ### 1/5 — Outdated and possibly abandoned??? *2021-12-12, version 2.3.6* For a company that claims to support its products and customers so well, you’ve certainly ignored this app for a while. Especially considering how important remote work is in the world today. Please fix it. I’m literally going to replace my entire phone system for 400 users because of how bad this app is. CallKit support should be a no brainer. Built in vpn support in the app would be great. Random sign-out and connectivity issues. Update for modern resolutions please! ### 1/5 — Garbage *2021-10-06, version 2.3.6* This app is garbage. It is constantly losing connection despite overwhelmingly strong Internet signals.Tried unloading and uploading it again, but it doesn’t work. ### 1/5 — Terrible App *2021-05-26, version 2.3.6* Does not work as expected, disconnects from server and does not connect back. Terrible App ### 1/5 — Definitely not worth a star!! *2021-01-04, version 2.3.6* Glitching constantly. Common ### 1/5 — Issues with the App *2020-08-19, version 2.3.6* There is a huge delay from when the call comes in until it connects and by the time the call connects the person has already hung up. ### 1/5 — Not worth a star *2020-02-19, version 2.3.6* This app sounds like a great idea, and it sometimes works, but more often than not is just plain awful. It constantly requires me to log in. Once I do, it is somewhat functional for about a day. Push notifications are not enough. We need CallKit support so it actually rings. Alternatively, it could benefit from playing a loud, long ring rather than a little default alert sound. I can not believe it still does not support modern devices resolutions! When actually on a call, LTE connection seem fine. However, calls taken over WiFi do not roam to other access points or switch over to LTE when WiFi is lost. This is very unprofessional when on an important call. I would love for these issues to be fixed. So many others have figured out voip, why is Vertical so far behind the ball?? ## Frequently asked questions about ViewPoint Mobile ### What does ViewPoint Mobile do? ViewPoint Mobile extends advanced call handling and presence management features to mobile devices for Vertical Wave IP customers. It allows users to manage calls, access company directories, send secure messages, and view real-time availability of colleagues from their iOS device. ### What are the key features of ViewPoint Mobile? Key features include an integrated softphone for data network calls, a single number for all inbound and outbound calls, seamless call redirection between devices, simplified contact management with a company directory, real-time presence status updates, secure mobile messaging, and visual voicemail. ### Is ViewPoint Mobile free to use? The application itself is free to download and use. However, it requires a Vertical Wave IP system with Version 3.0+ releases to function, and its use is tied to your existing business communication infrastructure. ### What are the compatibility requirements for ViewPoint Mobile? ViewPoint Mobile is compatible with Apple iOS devices running iOS 7.0 and above. It is designed for customers of Vertical Wave IP. ### How does ViewPoint Mobile help with call management? It provides enhanced call handling capabilities such as placing calls over data networks, using a single phone number for all communications, redirecting active calls between devices, and managing multiple calls through transfer, conference, and recording features. ## Version history (last 5 releases) ### 2.3.6 — 2018-06-13 This app has been updated by Apple to display the Apple Watch app icon. Includes fixes for issues reported by our users. ### 2.3.5 — 2018-04-05 Includes fixes for issues reported by our users. ### 2.3.4 — 2017-03-23 Improved the experience of answering calls for devices running iOS 9 and higher. ### 2.3.3 — 2016-12-10 iOS 10 compatibility fixes ### 2.3.2 — 2016-11-14 Better support for iOS 10 ## Apps similar to ViewPoint Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [FarmENGAGE](https://appshunter.io/ios/app/farmengage/id948897091) | 2.5 (21) | Free | Business | | [ProContractor Mobile](https://appshunter.io/ios/app/procontractor-mobile/id994735487) | 1.6 (42) | Free | Business | | [VoIPiTalk Mobile App](https://appshunter.io/ios/app/voipitalk-mobile-app/id1552480822) | 4.2 (5) | Free | Business | | [Unity-Mobile](https://appshunter.io/ios/app/unity-mobile/id1039766493) | 5.0 (2) | Free | Business | | [Trimble Events](https://appshunter.io/ios/app/trimble-events/id6747459071) | 5.0 (2) | Free | Business | ## Related topics [viewpoint spectrum](https://appshunter.io/ios/topics/viewpoint-spectrum) · [viewpoint](https://appshunter.io/ios/topics/viewpoint) · [presence point](https://appshunter.io/ios/topics/presence-point) · [4voice communicator](https://appshunter.io/ios/topics/4voice-communicator) · [routingbox mobile](https://appshunter.io/ios/topics/routingbox-mobile) · [vista mobile](https://appshunter.io/ios/topics/vista-mobile) · [hd visual communication mobile](https://appshunter.io/ios/topics/hd-visual-communication-mobile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*