# Viking Monitor — user reviews

> 26 indexed App Store user reviews of Viking Monitor by Viking Access Systems, rated 2.10/5 from 41 ratings.

- Source: https://appshunter.io/ios/app/viking-monitor/id1438605747/reviews
- App overview in markdown: https://appshunter.io/ios/app/viking-monitor/id1438605747.md
- Rating breakdown: 5★ 5 · 4★ 5 · 3★ 3 · 2★ 3 · 1★ 25

## Newest reviews (6 of 26)

### 1/5 — App stopped working

*2021-10-04, version 1.2*

App stopped working and will not load

### 1/5 — Stopped working

*2021-07-27, version 1.2*

Stopped working after 2 weeks. Doesn’t work on iPad, or 2 iPhones anymore.

### 2/5 — Constant crashing

*2020-08-19, version 1.2*

When this app works it’s great. But every other week I need to reinstall the app because it will freeze on a loading screen. The only way to fix it is to reinstall the app and log in again.

### 1/5 — App stopped working about 5 days ago.

*2020-06-19, version 1.2*

Please fix this app. Won’t load. Stay spinning.

### 1/5 — Used to work, not anymore

*2020-05-07, version 1.2*

Worked pretty week until April / May 2020. Given there’s been no update for 12 months, I assume it’s an issue related to iOS. Hopefully the dev team is on it...

### 1/5 — Ok.  Desperately needs more features

*2019-03-27, version 1.2*

I wanted to be able to control my driveway entrance and exit gates via my iPhone. So I had the devices installed and got this app. BUT the app only opens and closes the gates - u cannot (1) open the gate and have it stay open, or (2) close the gate if u have left it open via ground line phone. Those two points are the primary reason I wanted the device and app!  I want to be able to have the gates stay open AND I need to be able to close the gates remotely if for some reason someone has left them open.   Basically this is fairly useless now. PLEASE ADD THE ABILITY TO (1) open the gates and have them stay open, AND (2) be able to close the gates via app if the gates were left open by ground line phone code.

## Most critical reviews (10 lowest-rated)

### 1/5 — Connection issues

*2025-02-13, version 1.2*

This app is terrible. The notifications just pick and choose when to work and every so often you have to delete and reinstall the app just to make it connect and work. Love standing out in the snow and seeing the spinning wheel of death as you’re trying to open your gate. Do better Viking, we pay enough for your product.

### 1/5 — Functional but very limited

*2024-05-03, version 1.2*

With todays automation and integration advancements , this feels like we are back in 2005 .. at a minimum it needs programmable settings / scenes .  I chose Viking brand because of the motor quality based on installer feedback .  However, LiftMaster/Chamberlain MyQ app is much more functional and has a TON more accessories

### 1/5 — Always broken

*2024-01-24, version 1.2*

This is such a useless app

### 1/5 — Garbage

*2023-09-24, version 1.2*

If u like an app that rarely works and constantly crashes then use this!!! Pure trash.

### 1/5 — Basic app functions

*2023-09-23, version 1.2*

For such an expensive gate opener the app lacks simple gate opening times and customization that should be able to be done from app. Disappointing for spending such a high price for gate openers. Find some good programmers for your app to function with opener better.

### 1/5 — Needs Update

*2023-04-04, version 1.2*

This app used to work great… 4 years ago. There have been several iOS updates since then, and this app needs to be updated to work better. Specifically notification on gate status change and general status in the app is always “closed”.

### 1/5 — so klunky

*2022-08-17, version 1.2*

apps are great when they serve a usable purpose.  This should be that.  It’s not.  such an unstable sad attempt.   Get this app over to the high school perhaps they can rewrite the code for you. aghhhh

### 1/5 — Please update this ap

*2022-08-15, version 1.2*

Works great when it works but I have to uninstall and reinstall sometimes multiple times a week just to get it to work. Viking needs to provide an update and adequate support. I bought their gate operator and system so I could check status and open and close remotely. Just need it to constantly work!! Viking please help!!

### 1/5 — Doesn’t work

*2022-03-06, version 1.2*

This app doesn’t work with the new iOS version. Please fix.

### 1/5 — Junk App

*2021-11-05, version 1.2*

Never work. Need a better update

## Most praised reviews (10 highest-rated)

### 5/5 — Seems decent

*2023-04-03, version 1.2*

Purchased the Viking gate opener, all works well outside. The controllers the gate comes with has terrible range. So I opted for the app based entry. 
So far the app works for me to open the gate for service people on my property. Connects instantly and no delay on the app to gate. I am new to it and I see other peoples frustration about getting notifications. But that’s why I have cameras with sensors. I don’t use the gate tech for more than what it is… a gate.

### 5/5 — The future is here

*2022-10-01, version 1.2*

I had the Viking installed by my local drivegate company for $160 and it has been worth every penny .  Being able to monitor the status of the drive gate as well as remotely control it is a game changer.  Don’t believe in the one star rating .  They didn’t set it up correctly or their Wifi signal is too weak to reach the drivegate . I installed a Wifi mesh extender in the garage and has zero issue .

### 5/5 — Wow It Just Works

*2019-11-10, version 1.2*

Don’t write many reviews but this one is deserved. It just works. Was skeptical about the Monitor attachment being enclosed in metal control box but no issues with WiFi from 100+ feet (I do own a decent router). Great UX, notifications, cloud connectivity is nearly instant. Just amazing. Their cloud backend is rock solid. All in all well worth the amount paid for the Monitor attachment with the app being free. 
Only feedback for Viking is to keep up the good work and explore possibility of connecting with other smart home platforms. Would also like to see 2fa implemented to buttress security.

### 4/5 — Does mostly what it’s designed to do. Could do more.

*2025-04-22, version 1.2*

Installation was easy, but needed Viking Support to help with orientation of the connector. Once installed, it worked great. You can open and close the gate remotely and see the Opened/Closed/Opening/Closing status wherever you are.  I was not able to get notifications working, either pops on my phone or email.  

I would like smart home integration with Alexa / Google home. This would support both control (e.g. “Open the gate”) and announcements (e.g. “The gate is [opening, closing, blocked, etc.]”.

### 4/5 — Needs a fix

*2023-08-14, version 1.2*

When I open the app I’d like it to go right to the screen to open and close the gate. For 99% of users that’s the screen we want. It’s the only reason we open the app. Not sure why this hasn’t been fixed yet.

### 4/5 — Works as expected so far

*2020-08-07, version 1.2*

The app (and monitor device) work great so far. It would be nice if this app was HomeKit or Siri Shortcuts compatible though. At the very least, please add Siri Shortcuts support for opening and closing the gate with voice commands and without having to open the app. Voice control using Siri Shortcuts would make the app perfect!

### 3/5 — Was working great

*2020-04-07, version 1.2*

This app was working great, but needs an update because it no longer works after the latest iOS update. Wish the developer would update this because it comes in handy to have and use.

### 3/5 — No more status notifications

*2020-02-25, version 1.2*

Love the app, so easy to use. 
All of a sudden I stopped getting notifications on my phone of when the gate would open and close. Thought maybe the app was deleted but wasn’t. 
Don’t use app unless I’m not able to use my gate openers in the cars or inside house. 
The app wasn’t working in January at all so I deleted the app and installed it again. It works now but WHY DON’T I GET NOTIFICATIONS WHEN THE ACTION OF THE GATE OPENING AND CLOSING HAPPENS. Getting it hours later isn’t very effective. Is there a glitch in the app???

### 2/5 — Very Glitchy

*2023-07-30, version 1.2*

Often takes a long time to even open.  Have had to delete and reinstall multiple times when it just won’t open at all.

### 2/5 — PROGRAM OPENED TIMES?!?

*2021-01-30, version 1.2*

I have Mac computers so I can’t program times on the usb stick for my gates, WHY NOT USE THE APP TO MAKE IT EASIER TO PROGRAM OPEN TIME LIMITS.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
