# Viking Voyager — user reviews

> 273 indexed App Store user reviews of Viking Voyager by VIKING RIVER CRUISES, INC, rated 4.56/5 from 3,229 ratings.

- Source: https://appshunter.io/ios/app/viking-voyager/id1244779100/reviews
- App overview in markdown: https://appshunter.io/ios/app/viking-voyager/id1244779100.md
- Rating breakdown: 5★ 2,270 · 4★ 543 · 3★ 100 · 2★ 63 · 1★ 109

## What do users think of Viking Voyager?

Overall sentiment: mixed

**Pros**

- 📱 Useful tool for finding services and amenities
- 🗓️ Helps keep you organized on excursions and reservations
- 🔍 Provides all necessary information onboard
- 🌐 Convenient to have all info at your fingertips
- ℹ️ Informative and intuitive digital interface
- 🛳️ Essential companion for Viking cruises
- 🤖 Easy to use and navigate

**Cons**

- 🐛 Buggy and crashes frequently
- 🔌 Only works when connected to ship's Wi-Fi
- 🕰️ Doesn't always reflect accurate schedule information
- 🔍 Limited functionality, missing key details
- 🔒 Can't access before boarding the ship
- 📱 Doesn't scale well on smaller screens
- 🔍 Incomplete information, need to refer to paper version

**Commonly reported bugs**

- Login issues and app not recognizing onboard Wi-Fi
- Incorrect or missing information on upcoming ports and activities
- Reservations disappearing or not showing up correctly
- Compatibility problems with newer iOS versions
- Overlapping UI elements and poor layout on some screens

**Most requested features**

- Add ability to view and edit itinerary before cruise
- Include dining venue hours and excursion durations
- Integrate with onboard account to view charges
- Add ship tracker and bridge camera functionality
- Improve navigation and make it more user-friendly
- Allow offline access to maps and other key information
- Provide a way to leave detailed feedback on excursions

## Newest reviews (10 of 273)

### 4/5 — Useful

*2026-07-27, version 1.40.7*

Fairly easy to use. Keeps track of all my excursions and dining

### 4/5 — Super helpful

*2026-06-27, version 1.40.7*

This app was a great help onboard. Took a little time to navigate, but quick to adapt. I would love to have it available before the voyage, to start booking things earlier. Otherwise, it was really convenient!

### 4/5 — Improving all the time

*2026-06-10, version 1.40.7*

The app gets better and more bulletproof every time we cruise. They still don’t have the operating hours of the stores and restaurants but I am hopeful it’s coming soon.

### 4/5 — Good but crashes regularly

*2026-06-07, version 1.40.7*

Good app providing lots of key information while on a Viking Cruise.  However, the app crashes regularly immediately after it opens. Often have to try 4-5 times to get it to open successfully.

### 2/5 — Crashes

*2026-04-20, version 1.40.7*

Worked just fine on The Mars but app crashes and closes constantly since boarding The Star. Have deleted and reinstalled several times but still issues.

### 2/5 — Needs work

*2026-03-28, version 1.40.7*

Main page doesn’t have a drop down menu to log into your account, once your so work your way to my viking journey and sign in it doesn’t stay logged to that screen if you close the app.  I want easy access to my trip.

### 5/5 — Viking voyager

*2026-03-21, version 1.40.7*

This app is excellent for keeping up with your schedule and reservations

### 2/5 — No info unless you’re onboard?

*2026-03-19, version 1.40.7*

So, how I understand this app is that I have basically NO info re my upcoming cruise until I’m actually onboard. Deleting.

### 4/5 — Pretty good app

*2026-03-19, version 1.40.7*

I would like to see where we have visited.

### 3/5 — Some info missing

*2026-03-04, version 1.40.7*

Would like toseetour infosuchas activity level and duration included to tour descriptions

## Most critical reviews (10 lowest-rated)

### 1/5 — POS App

*2026-07-28, version 1.40.7*

Been on several Viking cruises. Got onboard, logged onto ship internet, opened app, wouldn’t take me to anything. Acted as if I wasn’t onboard. Tried deleting app, disconnecting/reconnecting to internet, reloaded app, no change. Viking, your services continue to go downhill.

### 1/5 — No connection

*2026-07-20, version 1.40.7*

It doesn’t connect.  The directions state: once on board activate after connecting to the internet. 
It doesn’t open.

### 1/5 — Who designed this?

*2026-07-11, version 1.40.7*

When we boarded the ship and connected to the wifi it wouldn’t do anything.  So I deleted the app and reinstalled it.  It worked ok for several days and then I noticed it had not updated my account since day one.  Tried rebooting with no joy, so I logged out of the account.  Lo and behold, there’s NO WAY TO LOG BACK ON!  So I deleted and reinstalled it again and it won’t do anything.  This app is junk.

### 1/5 — Way too complicated

*2026-06-19, version 1.40.7*

This app is not user friendly at all. It does not load up properly. The only way to get to the app is to hit the privacy link, then select the cruise type. Then you get a selection menu that has an option towards the bottom for my Viking voyage. And if you are trying to look at your cruise e few days before the cruise, it tells you to download the Viking voyager app to use during your cruise, but that the app that your on. I was not able to view anything a day before my cruise. Very frustrating.

### 1/5 — Sucks

*2026-06-13, version 1.40.7*

Does not open

### 1/5 — Doesn't work

*2026-05-06, version 1.40.7*

Signed in and nothing. Unable to login or see anything

### 1/5 — .

*2026-04-17, version 1.40.7*

Constantly crashes. Can’t even use it.

### 1/5 — 3068

*2026-04-11, version 1.40.7*

I have yet to be able to get the app to work at all. I have used the Princess app with no difficulties. I am tech savvy as I formerly taught information technology at the college level.
Either it doesn’t recognize that I am in fact connected to the ships WiFi, or it just doesn’t work!!!!

### 1/5 — Doesn’t work

*2026-03-20, version 1.40.7*

This app will not open for me 90% of the time. I’m trying to plan excursions for my upcoming  cruise and so far I haven’t been able to open the app. Definitely needs some fixing.

### 1/5 — Not great.

*2026-03-13, version 1.40.7*

App is not lining up in screen after update.  Cant click on several links because they are overlapped on landing page.

## Most praised reviews (10 highest-rated)

### 5/5 — Wonderful crew

*2026-08-17, version 1.40.7*

The crew were all very friendly and accommodating to any thing you needed. Entertainment was exceptional.

### 5/5 — Excellent app

*2026-08-11, version 1.40.7*

Very thorough app with a lot of relevant information. Very easy to use

### 5/5 — An Unforgettable Journey Through History and Culture with Viking

*2026-06-20, version 1.40.7*

Our Viking cruise has been absolutely fantastic from start to finish. Everything has exceeded our expectations—the food has been outstanding, the crew is exceptional, the accommodations are comfortable and elegant, and the drinks and service have been top-notch.

One of the best parts of this journey has been meeting wonderful new people from around the world and sharing this incredible experience together. We have loved immersing ourselves in different cultures and learning the fascinating history of each port.

Our itinerary has taken us from Athens to Crete, Rhodes, Ephesus, Troy, and Istanbul, and every destination has been unique and memorable. Viking has done an amazing job combining relaxation, enrichment, and adventure into one unforgettable trip.

This has truly been a first-class experience, and we would highly recommend a Viking cruise to anyone who enjoys travel, history, culture, and exceptional service.

### 5/5 — Voyager App/ A+

*2026-06-08, version 1.40.7*

Thank you Viking for having an app to use that is top notch just like your river cruises!  This was easy to download - easy to understand and easy to maneuver!!
It was the perfect addition to help us manage our shore excursions, local temperature and even the  daily restaurant menu!
Thanks again

### 5/5 — A cruise app that works!

*2026-06-06, version 1.40.7*

This app is very helpful and everything you need to have a successful voyage!

### 5/5 — Used many time

*2026-06-03, version 1.40.7*

This is our 5th Viking cruise and the app is wonderful and so easy to use. Love the quick updates, ie changing our watches ahead, etc.  I love having our itinerary laid out so nicely.

### 5/5 — Great Resource!

*2026-05-17, version 1.40.7*

As a Viking passenger, I rely on this app for so much up to date info.  It’s extremely user friendly. The only recommendation I would make is enabling keyless entry to staterooms. The key cards are a pain.

### 5/5 — Great app

*2026-05-09, version 1.40.7*

This is a great way to communicate with others, and to keep up with all that is happening on the ship.

### 5/5 — A must have for your cruise

*2026-05-08, version 1.40.7*

Loved having all the information about the ship, excursions and dining reservations and options easily accessible.

### 5/5 — Viking River Cruise

*2026-04-21, version 1.40.7*

We had only been on board for a few hours when my wife said I want to do this again. We’ve already booked our next cruise. The ship, the staff and the food are all 5 star. No negatives at all.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
