# Villa Sport — user reviews > 55 indexed App Store user reviews of Villa Sport by Syufy Enterprises, rated 2.40/5 from 103 ratings. - Source: https://appshunter.io/ios/app/villa-sport/id6747229438/reviews - App overview in markdown: https://appshunter.io/ios/app/villa-sport/id6747229438.md - Rating breakdown: 5★ 30 · 4★ 3 · 3★ 2 · 2★ 8 · 1★ 60 ## What do users think of Villa Sport? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 👍 Straightforward login process **Cons** - 🐛 Locked out of account - 🐛 Checkin function not working - 🐛 Confusing and unusable interface - 🐛 Login issues - 🐛 Slow performance **Commonly reported bugs** - Locked out of account - Checkin function not working - Confusing and unusable interface - Login issues - Slow performance **Most requested features** - White background with black font - Ability to save QR code to wallet ## Newest reviews (10 of 55) ### 3/5 — Manage Registration *2026-07-03, version 1.1.127* Clicking on this link disenrolls you from the class. I selected this to check on my status and after dis-enrolling me I found myself 17th on the wait list to get back in. Like should say to "unregister" to reflect its action. ### 2/5 — Newer is t better *2026-06-25, version 1.1.127* The white band at the top telling you cancellation rules is annoying and not needed. The program itself is slow. You can’t look at all one category of classes at once you constantly have to fit from day today. It used to also tell you what you had scheduled now you have to go into each day to see. This app is a necessary evil. I would not use it otherwise. ### 4/5 — Works for me *2026-06-06, version 1.1.13* I don’t see any issues with the app, though I wish the club hours and schedule, including for kids club and the grill/cafe were accessible in the app. ### 3/5 — Finding a specific class fast *2026-06-03, version 1.1.13* Please add a feature that I can look for a particular kind of class, such as restorative yoga, by simply typing it in. As it is now, I have to go day by day searching from 5:30 am to 6:30pm looking for restorative yoga class times. Not cool. ### 2/5 — Not better *2026-04-22, version 1.1.8* This app used to be quick and easy to navigate. But now the buttons are smaller in the rows. The buttons were easier to use before. ### 2/5 — Loads really slowly *2025-12-28* Wish it loaded faster, feels like forever when trying to check in. ### 1/5 — Terrible *2025-12-10* New app is horrible it won’t let me schedule anything in the spa been troubleshooting for around 30 minutes and none of the employees know how to fix it. **Developer response:** Thank you for your review, as we have now moved away from spa services and are featuring Recovery the only service available for booking is float tanks at specific locations. That said, we are continuously working on updates that are sure to provide a better experience! ### 1/5 — Didn’t work *2025-12-01, version 1.0.52* It completely didn’t allow me to sign in despite having a membership ### 1/5 — Terrible app! *2025-11-22, version 1.0.46* For starters, it shows workout classes that have already happened? It’s 5pm and I’m seeing every class that happened earlier, starting from 8 am. Confusing if you’re trying to make sure you’re on the right date. Seems like a simple fix, please resolve. Also, there should be an option to add workout classes to your calendar. ### 5/5 — Keep updating *2025-11-13, version 1.0.46* For a new app and a new platform is pretty good. They keep fixing the bugs whenever you tell them about them and I hear they’re having a bunch of new features. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs message function *2026-07-30, version 1.1.30* App should have function to send messages to front desk to report urgent issues like sauna, pool and gym equipment. ### 1/5 — Activity check-in has bug *2026-07-04, version 1.1.127* For the last few weeks about half the people of appx. 30 in aqua class are registered but not checked in to the activity. I see what is happening. I register for the class before I drive in, then check in to the club when I arrive. Immediately I click "check in to activity" but a dark screen pops up with miniscule yellow print that say "no checkins available right now,". Then I navigate out pressing "member card" and then I am allowed to check in!! Problem is half the people can't read that small mistaken print and just assume they are checked in!! ### 1/5 — No impressed *2026-06-18, version 1.1.23* This app is so slow and never connects when I am at Villa Sport using their WiFi. ### 1/5 — Despise this app *2026-06-05, version 1.1.13* Absolutely terrible app. Terrible UI. Hard to find the info you’re looking for or make any changes to your membership even though they say, use the app! I’m so tired of being forced to use these terribly designed apps when paying a fortune for the product. But what do I expect though from Villa, the water dispenser has been broken for at least 8 months. ### 1/5 — Needs significant improvement *2026-05-27, version 1.1.13* The app is not user friendly. 1) there is no ‘provide feedback’ option; 2) there is no easy way to secure a day pass before a club visit; 3) there is no place to provide or submit comments about club personnel or conditions of the facility. ### 1/5 — Missing some basics *2026-05-27, version 1.1.13* The “new” app doesn’t allow you to filter by group class type, even the old app had that feature. Hire a high school kid and have them create a better app. ### 1/5 — App & webpage broke *2026-04-25, version 1.1.8* Numerous icons on app do nothing when click. Lots of stuff going on…yet events calendar non-existent. Webpage is same. Really.. it’s not hard to have an app or webpage with functioning features. I’d fire that app/webpage creator immediately…has always been a problem. ### 1/5 — Bad app *2026-04-01, version 1.0.82* Buggy app. Can’t say anything more than that. ### 1/5 — The new app need sucks *2026-01-20, version 1.0.59* Between the small font and the colors used, the new app is really difficult to read and is not visually appealing, at all. The new app looks very cheaply done. ### 1/5 — NOT easier or faster *2026-01-03, version 1.0.59* The description says it’s now “easier to sign up for your favorite classes” which is absolutely incorrect. In the previous version when I favorited a class it would show up in my upcoming activities tab (which now takes two clicks to get to instead of just one) and I could sign up for it from there. In this version, marking a class as favorite does nothing more than mark it with a heart among all the available classes for each day. I still have to scroll through all the classes for the day to get to the ones I have marked. Bring back the previous set up or make a separate tab for favorites that only shows me my favorite classes. And do it with a single click. ## Most praised reviews (10 highest-rated) ### 5/5 — Better than Ever! *2026-07-24, version 1.1.30* The app is great! Makes check in so fast and easy! I love the new design too ### 5/5 — Love it! *2026-05-29, version 1.1.13* I think the app is so much more easier to use. I love the dashboard feature. ### 5/5 — Great improvement *2026-04-26, version 1.1.8* This app is a great improvement over the last! You can do everything in one place from checking in a reserving a GX class, to making membership changes! ### 5/5 — App Improvements *2026-04-13, version 1.1.3* App updates make the app my c easier to use! ### 5/5 — New App Style is Fabulous!!! *2026-04-13, version 1.1.3* The new app style has really improved. Love it! ### 5/5 — Good updates *2026-04-13, version 1.1.3* I really like the recent UI and design updates, users feedback was taken seriously. Nice work! ### 5/5 — People complain too much :( *2026-04-10, version 1.1.3* The Villa Sport app works great! This gym app offers a well-structured and user-friendly experience for building consistent workout habits. Overall, it’s a reliable tool for anyone looking to stay organized and committed to their fitness goals! ### 5/5 — Love the New App Update & Ease of Use! *2026-04-09, version 1.1.3* I love all the Group Ex classes at Villa Sport and the app makes it so much easier to reserve my spot in class! ### 5/5 — Cleaner UI *2026-04-09, version 1.1.3* App is better than the old one, looks cleaner and works more smoothly. ### 5/5 — Toggle on open barcode when app opens for fast load *2026-03-23, version 1.0.82* Pro tip- enable the toggle under QR code for QR code to load super fast when walking in the gym. Otherwise, app loads for several seconds. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*