# Village Medical — user reviews > 94 indexed App Store user reviews of Village Medical by VILLAGE PRACTICE MANAGEMENT LLC, rated 4.82/5 from 9,948 ratings. - Source: https://appshunter.io/ios/app/village-medical/id1514618127/reviews - App overview in markdown: https://appshunter.io/ios/app/village-medical/id1514618127.md - Rating breakdown: 5★ 8,969 · 4★ 598 · 3★ 150 · 2★ 57 · 1★ 171 ## What do users think of Village Medical? Overall sentiment: neutral **Pros** - ⭐️ Excellent doctors and care - 📅 Easy appointment scheduling - 👍 User-friendly app - 💯 Satisfied patients **Cons** - 📞 Frustrating call center experience - 🔍 Difficulty accessing medical records - 🔄 Frequent appointment cancellations - 🤖 Impersonal communication **Commonly reported bugs** - Login issues - Unreliable messaging system - Incomplete medication details **Most requested features** - Direct communication with doctors - Improved app functionality - Seamless integration with medical records ## Newest reviews (10 of 94) ### 2/5 — Update sucks *2026-04-15, version 7.5.0* I don’t know why it’s not giving the option for my state I receive care in to log in its only options are Georgia Kentucky Michigan and Texas. Arizona isn’t even an option but that’s where I receive care. This didn’t happen before the update. They need to fix this. ### 4/5 — Attachment *2025-11-07, version 7.1.0* My doctor’s office said there is a way to add an attachment to a message, but there’s no icon for that ### 3/5 — No autocomplete available when composing a message *2025-11-01, version 7.0.0* Please for the love of god enable autocomplete on the message compose field. I was needing to send pictures of my hand but couldn’t attach any. It’d have been nice to be able to do so, but I can understand why that might not be the best idea. ### 1/5 — Message assistance without knowing… *2025-06-02, version 6.8.0* This app allows someone on the receiving end to modify you message as you key it. I was writing a complaint about the staff and all of a sudden, the text erased itself character by character. Nothing left now. Talk about sleazy! ### 1/5 — Staff *2025-05-23, version 6.7.0* The staff is not very good at supporting the doctors orders and is not good at helping patients. ### 5/5 — Easy process *2025-05-08, version 6.7.0* Great ### 5/5 — patient *2025-04-28, version 6.6.0* very smiling psitive friendly staff ### 5/5 — Healthcare *2025-04-17, version 6.6.0* Enjoy the exceptional care my family receives. Dr.Trinidad and all his staff show great care and kindness. ### 5/5 — Scheduling Appointments *2025-04-14, version 6.6.0* The app is very convenient when scheduling appointments. ### 1/5 — Unprofessional and ridiculous *2025-04-01, version 6.6.0* I think it’s extremely unprofessional and downright rude when I get called out of nowhere and informed that they will have to cancel and reschedule an appointment that I have had scheduled for several months. This shows that Village Medical does not care about their patients. I am extremely frustrated and will be looking for different healthcare providers. ## Most critical reviews (10 lowest-rated) ### 1/5 — No more AZ? *2026-07-06, version 7.6.0* How can AZ residents use the app? ### 1/5 — App is Archaic *2026-07-05, version 7.6.0* Using this app with iPad is like returning to CPUs with floppy disks. It does like portrait or landscape, doesn’t like any browser except Safari, and generally is slow, clunky, and useless. Guess somebody from overseas built this wonderful app for Athena. It sucks. ### 1/5 — New Login Doesn’t Work *2026-06-11, version 7.6.0* The app does not fill in the user ID or password after using Face ID on my iPhone. ### 1/5 — Trash *2026-05-04, version 7.5.0* RX ran out Thursday. Monday afternoon still no refill. Hire HUMANS IN THE USA ### 1/5 — The Update Made App Unusable *2026-04-19, version 7.5.0* I can’t log into the application anymore because I can’t get beyond the initial screen— my state isn’t listed. I have to use the website instead now. What a pain. ### 1/5 — Bugs need fixed *2025-12-13, version 7.2.0* Since last update it keeps crashing when ever I try to checkin for my appointment. Also when you hit the eyeball to show password it doesn’t show password or only the last letter. ### 1/5 — Can’t log into my app now *2025-09-05, version 6.10.0* This is the error I now receive: The email address and password you entered don't match our records. Note: your mobile application login may differ from your Patient Portal login. ### 1/5 — Appointment *2025-08-18, version 6.10.0* No same day with my doctor appointment ### 1/5 — Horrible *2025-06-27, version 6.9.0* Village Medical is the worst of the worst when it comes to “personalized care”. Run by corporate philosophy and practices. Herding in patients like cattle, treating them like less, and restricting doctors in what they can and should recommend. ### 1/5 — Appointment was not saved *2025-06-12, version 6.8.0* I scheduled an appointment online and it was not captured. ## Most praised reviews (10 highest-rated) ### 5/5 — Attentive *2025-09-25, version 7.0.0* Everyone from the Doctors to the Nurses are very attentive!!! They always listen to my questions and concerns… Also my Dr. is amazing!!! For every Question I have for her she gives me answers… Thank you doctors, ### 5/5 — Forgetful patient *2025-09-11, version 6.10.0* Needless to say, I am missed my scheduled appointment and I was supposed to go to my doctor and the system still allowed me to reschedule without any concern in any problems and I was still able to talk to somebody without a problem and an actual person too, so the system is amazing. ### 5/5 — Effortless appointment booking *2025-09-10, version 6.10.0* Thank you! ### 5/5 — Appointment *2025-09-03, version 6.10.0* I received a good appointment date. ### 5/5 — Very pleased! *2025-08-17, version 6.10.0* Wonderful doctors and staff. Would recommend them to anyone. Wouldn’t go anywhere else! ### 5/5 — 20 years with the same Dr! *2025-08-06, version 6.10.0* I have been going here for almost 20 years and I love my Dr. If I got sick he knew my kids were going to get it so he would try and be proactive so they wouldn’t get it as bad, sometimes it worked sometimes it didn’t but we always tried! ### 5/5 — Patient *2025-07-23, version 6.9.0* Veronica Green, NP and her staff ALWAYS go above and beyond what is needed. They are ALWAYS very professional and polite and take the time and sit with you while answering any and all questions you may have. I actually live in Phoenix and am more than willing to drive the extra 2+ hours it takes to go down to be seen by Veronica Green, NP and her staff. It’s most definitely worth the drive to be seen by them!!! Thank you Veronica and staff for being so awesome and supportive to your patients!!! Love you girls!!!! Sincerely, Fred Sandoval. ### 5/5 — Easiest scheduling *2025-07-16, version 6.9.0* So easy to schedule medical appointments! ### 5/5 — My doctors are pretty good *2025-06-25, version 6.8.0* I like village medical, I am hoping this time that I will keep the same doctor for a while. ### 5/5 — Great care!!! *2025-06-04, version 6.8.0* Always easy that gets an appointment --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*