# Villo! officiel > Mobile app for finding, unlocking, and returning shared bikes from docking stations. (iPhone/iPad app by JCDecaux.) - Source: https://appshunter.io/ios/app/villo-officiel/id1461467617 (this page in markdown: same URL + `.md`) - Developer: [JCDecaux](https://appshunter.io/developer/333176110) - Category: Travel - Price: Free - Rating: 4.30/5 from 27 App Store ratings · 28 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 86 MB - Languages: American English, Dutch, French (France) - Released: 2019-05-09 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/villo-officiel/id1461467617/reviews.md ## What is Villo! officiel? Download the “Villo! officiel” app and access nearly 5.000 bikes and 360 docking stations. Use our bike-sharing system to explore like never before! Bike-sharing has never been so easy Open the app and activate your location services to find the closest docking station with available bikes. When you arrive close to the station, press “Unlock a Villo!” and choose your Villo! from the list of available bikes there. At the end of your ride, a notification will be sent to your mobile confirming the safe return of the bike to a docking station and you will be able to share your experience with a community of active users. Flexible options: annual, daily or three-day rentals The “Villo! officiel” app can be tailored to your needs: just select the option that is best suited to your lifestyle. The first thirty minutes of every ride are free. Bank card payments are secure. Access the service as a group You can borrow up to five bikes at the same time with the “Villo! officiel” app. Spread the word! Whether you have an annual pass or not, you can purchase up to five additional short-term passes in just one click. Collect points Use the app to actively contribute to the good operation and improvement of the service by giving feedback on your bike at the end of each ride, or by flagging a defect to the technical service. Latest news about Villo! Stay abreast of the most recent Villo! service developments: novelties, temporary station closures, tips... everything you need to know for an even more user-friendly and fun experience! Telephone support Access the history of your rides and passes, and contact our support team easily – by phone (in English, French and Dutch) or via the app. ## Key features - Find nearby bikes and stations - Unlock bikes via the app - Flexible rental options (annual, daily, three-day) - Group access for multiple bikes - Collect points for service feedback - Receive service updates and news - Access ride history and support ## Recent user reviews (10 of 28) All indexed reviews: https://appshunter.io/ios/app/villo-officiel/id1461467617/reviews.md ### 1/5 — Rubbish Bikes *2026-06-24, version 3.5.1* So we sign up and go to the stand. 1st bike has a puncture. Get them out - really heavy poorly maintained and not electric! The chain was rusty…etc etc. Buyer beware- we won’t use this company. Lime bikes (London) are ready for the Tour de France compared to these wrecks! ### 2/5 — Poor sign up for tourists *2026-04-17, version 3.3.1* Sign up takes way too long ### 1/5 — Pretty terrible service *2025-11-20, version 3.3.0* From the two days I tried to use the app, one day it was returning 503 error and refused to allow me to book, and on the day that it did work it allowed me to buy two subscriptions only to tell me a minute later that I cannot use any of them because I also need loyalty points to take out two cycles. Obviously cancelling one was also not possible… ### 5/5 — Pratique! *2025-07-07, version 3.0.0* Facile à utiliser même sur une ou deux journées! ### 1/5 — Une honte *2025-04-03, version 2.5.0* C’est les pires vélos que j’ai jamais conduit de ma vie, alors que je fais du vélo depuis mes 7ans. JCDecaux vous devez avoir honte de proposer des vélos de si mauvaise qualité, alors que cette ville a tant besoin un service de vélo en libre service qualitatif. Je déconseille a tout pris. Allez sochaux nonobstant ### 5/5 — Excellent *2025-03-28, version 2.5.0* Pratique, abordable, rapide! Je recommande fortement pour des trajets dans Bruxelles avec abonnement au mois à seulement 3,5€ ### 1/5 — Non riesco a ricevere la carta L applicazione si chiude automaticamente *2024-10-06, version 2.2.2* Non riesco a ricevere la carta L applicazione si chiude automaticamente ### 1/5 — Une chance sur deux d’avoir un vélo *2024-09-22, version 2.2.2* Service très aléatoire, la plupart des vélos sont défectueux mais ça c’est si vous avez eu la chance d’accéder à l’appli qui à pour but ultime de ne pas fonctionner. Merci pour ce retour à pied ### 5/5 — Tutto ok *2024-05-11, version 1.36.0* Complicato l’inizio ma poi tutto scorre ### 1/5 — j’attend toujours mon remboursement *2024-04-16, version 1.36.0* suite à un bug technique de leur par j’ai été débiter de 35€ ils m’ont promis un rebroussement que j’attend encore ## Frequently asked questions about Villo! officiel ### How do I find a Villo! bike? Open the Villo! officiel app and activate your location services to see the closest docking stations with available bikes. The app will guide you to the nearest option. ### What are the rental options for Villo!? Villo! officiel offers flexible rental options including annual, daily, or three-day rentals. The first thirty minutes of every ride are free. ### Can I use Villo! with friends? Yes, you can borrow up to five bikes at the same time with the Villo! officiel app. You can also purchase up to five additional short-term passes in one click. ### How do I pay for Villo! rides? Bank card payments are secure within the Villo! officiel app. You can link your preferred card for easy transactions. ### How often is Villo! officiel updated? The latest version of Villo! officiel is 3.3.1, last updated on January 7, 2026. Updates ensure the app remains functional and includes new features. ### What devices does Villo! officiel support? Villo! officiel is available for iPhone and iPod devices. It is designed for mobile use on these platforms. ### How can I provide feedback on Villo!? You can contribute to the service's improvement by giving feedback on your bike at the end of each ride or by flagging a defect to the technical service directly through the app. ### Does Villo! officiel have ads? No, Villo! officiel is ad-free. You can use the app without any advertisements interrupting your experience. ## Version history (last 5 releases) ### 3.5.1 — 2026-05-20 New: invite your friends along for a ride, even if you don’t have any loyalty points! Tap the “Invite a friend” button and follow the steps to buy one or more tickets without using your points. This new version also improves stability and includes a few bug fixes. ### 3.3.1 — 2026-01-07 We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination. ### 3.3.0 — 2025-09-30 We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination. ### 3.2.0 — 2025-07-22 We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination. ### 3.1.1 — 2025-07-08 We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination. ## Apps similar to Villo! officiel | App | Rating | Price | Category | | --- | --- | --- | --- | | [STIB-MIVB](https://appshunter.io/ios/app/stib-mivb/id1325048789) | 4.4 (340) | Free | Travel | | [SNCB International](https://appshunter.io/ios/app/sncb-international/id577730301) | 4.5 (199) | Free | Travel | | [Collecto, your shared taxi](https://appshunter.io/ios/app/collecto-your-shared-taxi/id921558166) | 3.7 (3) | Free | Travel | | [Floya](https://appshunter.io/ios/app/floya/id6449424463) | 4.5 (6) | Free | Travel | | [Poppy: Cars, Vans & Taxi](https://appshunter.io/ios/app/poppy-cars-vans-and-taxi/id1503328765) | 4.8 (100) | Free | Travel | | [Taxis Verts Brussels](https://appshunter.io/ios/app/taxis-verts-brussels/id1455851406) | 4.2 (35) | Free | Travel | ## More apps by JCDecaux - [AllBikesNow](https://appshunter.io/ios/app/allbikesnow/id333176106) - [Vélo’v officiel](https://appshunter.io/ios/app/velov-officiel/id1356108037) - [Sanitaires](https://appshunter.io/ios/app/sanitaires/id1364903594) - [Naolib vélo](https://appshunter.io/ios/app/naolib-velo/id1414197331) - [vel'OH! official](https://appshunter.io/ios/app/veloh-official/id1414204999) All apps by JCDecaux: https://appshunter.io/developer/333176110 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*