# Vilvah Store Skin & Hair Care — user reviews > 25 indexed App Store user reviews of Vilvah Store Skin & Hair Care by Vilvah Store Private Limited, rated 4.70/5 from 41 ratings. - Source: https://appshunter.io/ios/app/vilvah-store-skin-and-hair-care/id1635766051/reviews - App overview in markdown: https://appshunter.io/ios/app/vilvah-store-skin-and-hair-care/id1635766051.md - Rating breakdown: 5★ 35 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 2 ## Newest reviews (7 of 25) ### 5/5 — Super brand *2025-01-04* Customer for last 3 yrs..good brand **Developer response:** Thanks for the continued support. We're so glad you're enjoying our products! ### 5/5 — Tomato soap *2023-04-25* The soap is perfect for oily and tan skin. Due to oily skin i get acne after using this soap it has stopped completely. I am reconsidering to everyone to use this soap. 👍👍👍 ### 5/5 — Easy to use *2022-07-26* The app looks too good and also it’s very easy to use them ### 5/5 — User friendly app *2022-07-23* Glad that Vilvah has launched their app which is super comfortable & easy to shop. Have always loved their products. To many more shopping experiences with vilvah👍🏻👍🏻 ### 5/5 — Must download app *2022-07-23* App is extremely user friendly and convenient! And Love the layout of app looks so aesthetically pleasing 😍 ### 5/5 — Amazing experience *2022-07-23* Love the way it is !! Making it super easy and convenient to shop. ### 5/5 — Neat & easy to use *2022-07-23* App looks very cool & easy to use, Theme was soothing and all the products are categorised in a proper way , We can easily reach out to what we looking for ! Gifts section was unique. App also includes Vilvah life as well .Liked it completely ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad *2026-06-18* I ordered some items through the application it’s about two weeks more until now my order not yet delivered really the team is useless not properly taking any phone calls no proper replys I don’t know what type of service they are giving .Really very bad until now they didn’t update me about the order **Developer response:** Hi, we sincerely apologize for the delay and understand how frustrating this must be. This is certainly not the experience we want you to have. Please share your order ID via sales@vilvahstore.com. We'll look into the status of your order on priority and get back to you with an update as soon as possible. ### 1/5 — Order doesn’t get added *2025-10-12* After adding the items the cart is empty. Hope the app is tested frequently by the Vilvah team. **Developer response:** Hi, we have personally checked the app and it is working fine from our end. Could you please recheck once from your side? If the issue persists, please contact us at sales@vilvahstore.com. Rest assured, we’ll assist you further. ### 1/5 — No music pls *2025-04-28* Pls remove the music . It’s annoying. **Developer response:** Hi Sumathi, I understand your concern. Please note that the music has been removed. In case you need any other assistance, do let me know. ### 1/5 — Worst customer support *2025-03-10* I've never seen this much poor customer support. I've been facing a issue regarding with my recent order. I'm trying to reach out there in all the possible ways. But not even one time they didn't listen to my query. I've wasted my 1067 rupees. Don't trust this anymore. **Developer response:** Hi, I understand your displeasure and want to help. Kindly drop a mail to sales@vilvahstore.com with your order ID, and I'll look into this on priority. Rest assured, I will get this sorted out for you. ### 1/5 — Product quantity is very less *2025-03-04* Quality is good. Quantity is little and there is no any coupons available also there is no any offers. Very worst. Not for middle class people. **Developer response:** Hi, I'd like to inform you that our products are priced according to the standard pricing structure, which helps us maintain the quality of our offerings. We do have offers from time to time—stay tuned to our social media and website for updates! ### 1/5 — Checkout issue *2023-11-07* Cannot checkout..asking to change the network or try in other devices..tried with multiple devices and networks..still the same issue. ### 3/5 — Unable to login to app *2024-12-04* App is not allowing to login post last timeout session and it’s been behaving like this for almost a month now, please fix it ### 3/5 — Okay-ish App *2024-10-05* The app makes it easy to shop for the products but it does not offer a lot of features like address modification or cancelling the order. The customer support also does not really help out with the issues related to this. Quite unhappy. As for other features related to the app, it's useable and not very buggy. ### 5/5 — Issues with ordering *2026-07-02* I’m facing an issues with ordering the product it is showing the adresss should be less that 250 letters it is less only but also I’m not able order how to do help me with it **Developer response:** Hi, please drop an email to sales@vilvahstore.com along with a screenshot of the issue. Rest assured, we will look into this on priority and assist you with the resolution. ### 5/5 — Lots of love ❤️ *2026-03-09* I am using Vilvah products for more than 5 years now and could really feel difference in my skin and hair … I am fan of all Vilvah products.. ❤️❤️✨✨ Love u Vilvah.. **Developer response:** Hi Gayathri, thanks for the love. Glad to have you as a part of #VilvahTribe. 💚 ## Most praised reviews (8 highest-rated) ### 5/5 — Love vilvah products *2025-06-25* Loving all your products becoming your loyal customer **Developer response:** Thrilled to read this! Thank you for being a part of the #VilvahTribe. 💚 ### 5/5 — Nice experience and easy to navigate *2025-05-14* Good app to checkout all the products. Display of different combos made me understand discounts better. Easy to place COD order too. **Developer response:** Thanks a bunch for your kind words. We always strive to provide the best for our customers—glad that you could experience the same. ### 5/5 — Very helpful *2025-04-16* It’s so clear and helpful to find products and I love this home grown brand **Developer response:** Hey Gokila, thanks a ton for the appreciation. Happy to have you as a part of #VilvahTribe. ### 5/5 — Very helpful customer support *2025-02-26* Bought a product which I loved but had doubt on how to use it, contacted customer service and they were beyond sweet and helpful. Kudos to the team **Developer response:** The team never ceases to amaze! I’ll surely pass on your appreciation to them. Thank you! 💚 ### 5/5 — Amazing *2025-02-25* Amazing products and effective results **Developer response:** Thanks for the appreciation! ### 5/5 — Amazing products!! *2025-02-24* I have been using vilvah products for the past 2 years. And I’ve been obsessed with them ever since. Perfectly suits for my skin. **Developer response:** Super thrilled to read this! Cheers to 2 years of happy skin! 💚 ### 5/5 — Great *2025-01-06* Been using Vilvah products for a while and I am happy with the results. They have become my go to brand. 3 cheers to them. **Developer response:** Thank you for your continued support! We’re so glad to have you as part of our #VilvahTribe. Here’s to many more delightful experiences with us—three cheers right back at you! ### 5/5 — Excellent *2025-01-06* The app has great offers, i have ordered their hair combo and the packaging is excellent **Developer response:** Thanks for sharing your experience, Sneha! We're confident the products will meet your expectations and deliver the results you're looking for. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*