# Vince — user reviews > 57 indexed App Store user reviews of Vince by Vince, rated 4.90/5 from 4,541 ratings. - Source: https://appshunter.io/ios/app/vince/id1300617701/reviews - App overview in markdown: https://appshunter.io/ios/app/vince/id1300617701.md - Rating breakdown: 5★ 4,138 · 4★ 269 · 3★ 70 · 2★ 16 · 1★ 48 ## What do users think of Vince? Overall sentiment: positive **Pros** - 👍 Wonderful quality - 👍 Easy transaction - 👍 Material feeling comfort and color are great - 👍 Satisfied customer - 👍 Fab clothes - 👍 Great online experience - 👍 Casual and elegant - excellent quality - 👍 My favorite clothing app - 👍 Updated classics - 👍 Beautiful clothes - 👍 Easy app - 👍 Fabulous - 👍 Urban perfection! - 👍 On-line shopping - 👍 Great quality - 👍 Finest clothes - 👍 Wonderful shoes - 👍 Wonderful app! - 👍 Appealing and inviting - 👍 Best brand ever - 👍 Surprisingly beautiful - 👍 Love **Cons** - 🐛 Marginal - 🐛 Website not user friendly - 🐛 Lack of Apple Pay is bad - 🐛 App was glitching when trying to enter shipping options - 🐛 Payment - Apple card not supported - 🐛 Difficult to use - 🐛 Website stopped all my order - 🐛 Can't do returns on the app - 🐛 Cumbersome app - 🐛 Problems with ordering - 🐛 My discount got lost! - 🐛 Watch out... if you have a promo code - 🐛 Not great - 🐛 No PayPal??? - 🐛 So frustrating **Commonly reported bugs** - Website glitches - Checkout issues - Discount code problems **Most requested features** - Add Apple Pay - Improve app usability - Add returns functionality - Improve promo code handling ## Newest reviews (14 of 57) ### 4/5 — Web shopping *2025-07-20, version 3.51.0* Marginal ### 4/5 — Nice app great clothes but… *2024-09-01* Good app with great product. The clothes are timeless and of great quality. It would be nice if you didn’t have to start at the first page every time you looked something in detail though. ### 3/5 — Web site *2024-05-23, version 3.39.10* The website is not user friendly. I finally figured it out ### 3/5 — Good clothes, lack of Apple Pay is bad *2022-09-03* It just took me about 80 taps to complete my order instead of what would have been about 3 taps to pay with Apple Pay. Just charge me more if you have to, you’re a premium brand, it’s not like you’re Old Navy or something. Update with Apple Pay and I’ll improve my review stars. ### 3/5 — App was glitching when trying to enter shipping options *2022-04-24, version 2.122.0* The App was glitching when I was trying pay for my online purchase. I was trying to choose a shipping option, but it wouldn’t allow me to. I had to go to my laptop to create an account at Vince.com and then go back to the app and sign into my newly created account to be able to proceed with a shipping option and complete my order. ### 2/5 — Not good *2022-01-19, version 2.120.10* Can’t get anyone to call me back can’t figure out how to give a reason to get it returned poor customer service I give this a two ### 4/5 — Your Website Stopped all my order *2021-09-12* Website didn’t ping me that one item was out of stock, and they halted rest of my order completely. Grrr. ### 5/5 — Updated Classics *2021-04-25* I’ve been wearing Vince apparel for many years. I love their Cashmere sweaters. They are updated basics that I’ve been wearing for years. I have many Ponte pants that I wear with the sweaters and also novelty and basic black pants. I shop from regular price as well as sale. I love the Vince collection. ### 5/5 — Leather *2021-03-19, version 2.108.20* Thank you for putting back into your line Blk leather slip on’s. I enjoy the suede or nubuck but, really wanted leather.... ### 5/5 — Beautiful Clothes *2021-02-13, version 2.107.1* Just bought the most beautiful sweater. Lacey and modern. Very high end. Perfect for spring. Love it! ### 5/5 — Easy app *2020-12-29, version 2.106.0* Easy to find what you are looking for Love the favorites ### 5/5 — Fabulous *2020-11-28* I love this brand! Great styles, excellent quality & beautiful prints & solids. Highly recommend to style seekers. Website is also user friendly ❤️ ### 5/5 — ❤️ Vince *2020-11-19, version 2.105.0* Quality and perfection (not a big fan of very sheer knits, however). ### 5/5 — MY HUSBAND AND I LOVE EVERYTHING VINCE *2020-10-31* From leather bomber jackets to the lightest of silk blouses,our wardrobes are bursting with VINCE. Always appropriate,with beautiful fabrics and fine tailoring and design,these clothes have travelled to many amazing destinations with us. Even with COVID 19 still looming, we have continued to enjoy much of your clothing,footwear and accessories right here in Boston. When we feel comfortable to travel we will be taking many of your designs with us. Most are classic and timeless and will not be out of style! L R S ## Most critical reviews (10 lowest-rated) ### 1/5 — HORRIBLE *2026-01-04, version 3.54.22* Vince does not give you a phone number for help nor an email for help! I do not have my order number and Vince does NOT show you how to retrieve it! I believe Vince is only interested in getting your money and has xero intetest in customer satidfaction! Is their plan to Dtick It To zyou!? ### 1/5 — Payment *2022-02-15, version 2.120.10* Apple card is an easy way to pay and very convenient for customers. I am not planning to buy anything else until Vince store implements an apple card as payment. Hopefully, Vince will catch up with modern payment ways... ### 1/5 — Horrible sales *2022-02-09, version 2.120.10* All the all the sale items were SOLD. WHY FONT THEY DELETE? Very frustrating ### 1/5 — Difficult to Use *2021-10-07, version 2.117.0* I have found it almost impossible to find the drop-down menu so that I can easily browse a category. I know it exists because I stumbled on it once. Perplexing why app developer made it so hard to locate products! ### 1/5 — Can’t do Returns on the app *2021-07-26, version 2.114.12* The app should do 2 things: orders and returns ### 1/5 — Karen *2021-07-17, version 2.114.12* This app is somewhat cumbersome. When you click into details and go back, it brings you back to the top to begin browsing again instead of bringing you to where you left off. ### 1/5 — My discount got lost! *2020-08-20, version 2.100.10* I had a discount code, but at the last step of checking they jumped into a web called “live”, then I got disconnected and lost my discount code! ### 1/5 — Watch out...if you have a promo code *2020-07-01, version 2.96.20* If you put in a promo code...it will magically disappear when you proceed to checkout! ### 1/5 — Not great *2019-12-18, version 2.83.10* Keep getting prompts in app for discount with email and new purchase..... just went through all of PayPal and went back to Change shipping and lost entire basket ! Super annoying ### 1/5 — No paypal??? *2019-12-03, version 2.82.0* not easy to pay it ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent clothing- wears well and lasts. *2026-06-28, version 4.2.0* I have sweaters and pants and blouses and skirts and interchangeable them all. One of my favorite brands! ### 5/5 — Exceptional quality *2026-05-26* It is really elegant and high quality clothing. The fit is always perfect and true to the size. It’s worth every dollar I spend and never regret. ### 5/5 — Wonderful quality *2025-11-26* Wonderful quality and always looks polished and beautiful! I have been in love with Vince for some time. ### 5/5 — Easy Transaction *2024-07-05* Always easy transaction to check out process ### 5/5 — Material feeling comfort and color are great *2023-02-18, version 3.13.0* Like the casual style and comfort of shoes as well , a nice brand of quality ### 5/5 — Satisfied Customer *2021-11-04, version 2.117.0* I have an entire Vince wardrobe dating back many years and I couldn't live without it - at least I couldn't live HAPPILY without it!!! ### 5/5 — Fab Clothes *2021-09-01* I have bought many items from Vince and have NEVER been disappointed. The fit and quality of materials is flawless - and I am a woman of a certain age, and only 5’1”. Thank you for your beautiful designs!! ### 5/5 — Great online experience *2021-07-27* User friendly, descriptions very helpful and great images of the products. ### 5/5 — Casual and elegant -excellent quality *2021-07-06, version 2.114.0* Lovely ### 5/5 — My favorite clothing app *2021-05-04* Clothes are gorgeous and rich looking, superb quality. App is easy to use and interesting presentation, unlike any other. Straightforward to use. Well done Vince! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*