# VINELink — user reviews > 95 indexed App Store user reviews of VINELink by Appriss Insights LLC, rated 1.90/5 from 245 ratings. - Source: https://appshunter.io/ios/app/vinelink/id625472495/reviews - App overview in markdown: https://appshunter.io/ios/app/vinelink/id625472495.md - Rating breakdown: 5★ 34 · 4★ 20 · 3★ 9 · 2★ 17 · 1★ 165 ## What do users think of VINELink? Overall sentiment: negative **Pros** - 📱 Valuable tool for tracking offenders and custody status changes - 🔔 Notification feature for status updates provides peace of mind - 💰 Free access to comprehensive inmate information - 📊 More detailed information compared to paid alternatives - ✅ Useful for crime victims and families of incarcerated individuals **Cons** - 🐛 App crashes frequently and fails to load - 🔐 Broken CAPTCHA verification system causes endless loops - ⏱️ Extremely slow performance and constant freezing - 📲 Poor iPhone/iOS compatibility and layout issues - 🔔 Delayed or missing notifications defeating core purpose - 🚫 State selection and search functionality not working - ⚠️ Unreliable - cannot be depended upon for critical safety alerts - 🔄 App logs users out unexpectedly and frequently - ❌ Blank screens and 'unable to load' error messages - 🎯 Inconsistent performance across different devices **Commonly reported bugs** - App crashes on launch or during state selection - CAPTCHA verification loops indefinitely without resolution - Audio CAPTCHA immediately crashes the application - Blank white screen with 'unable to load app' message - App closes unexpectedly when entering inmate names - Login credentials not saved between sessions - State selection dropdown unresponsive to taps - Search functionality returns no results or errors - 403 and 'badly formed request' error messages - App freezes on loading screen indefinitely - Disclaimer flashing on/off preventing interaction - Partial name search not functioning properly - App not compatible with current iOS versions - Notifications delayed by hours or not received at all - Website integration issues and server errors **Most requested features** - Restore recent bookings feature that was removed in update - Improve CAPTCHA system or implement alternative verification method - Add ability to browse jail inmate lists without individual searches - Optimize app layout for modern full-screen iPhone displays - Implement persistent login to save user credentials - Add dark mode option - Improve notification timing to be more immediate - Better state/county selection interface - Audio CAPTCHA accessibility without crashing ## Newest reviews (15 of 95) ### 1/5 — What *2025-06-04, version 1.4.3* Nothing on this app works. ### 1/5 — FRUSTRATED *2025-05-06, version 1.4.3* This app is supposed to be helpful. I am barely surviving the loss of my daughter and this app wants to jump around. Go to pages that I didn’t click on. Make me sign in several times!!!! WHY???? ### 1/5 — Frustrating *2025-02-12, version 1.4.3* Fix the captchas ### 1/5 — Captchas make this unusable *2025-02-11, version 1.4.3* Maybe I just don’t know what a car looks like, or a bicycle, or anything else for that matter. Or maybe, just maybe, the captchas don’t work. Want to use the audio instead? Good luck - it immediately crashes the app (isn’t this an accessibility problem?) This app is an embarrassment. ### 1/5 — So many bugs *2025-02-06, version 1.4.3* This app used to be a great tool to use. But you will spend 30 mins trying to verify you’re not a robot. You tap all the right blocks and hit verify and it will send you to another and another and another like Jesus. I doubt a robot is going to be searching for inmates on this app . It’s such a headache ### 1/5 — This app is a scam, don’t download it *2025-02-04, version 1.4.3* This app is a scam, don’t download it on your phone. It won’t allow you to search because it makes you continuously do captchas and they never end. The app is more than likely a malicious app ### 1/5 — Doesn't work at all *2025-01-25, version 1.4.3* Doing a partial name search and there's no search button or anything popping up. And the UI is glitchy and malfunctioning. ### 1/5 — Technical issues *2025-01-18, version 1.4.3* I swear every time I use this app, it has so many bugs and technical issues. It’s unbelievable. The app keeps asking you to verify that you are not a robot and it keeps sending you through a series of pictures over and over again nonstop and won’t give you the information in a timely manner making it where you have to keep doing the same thing like 10 times until you get frustrated and just give up They truly need to fix the bugs in this app. And make things easier and faster to obtain the information you’re looking for. If they fix the bugs, it would be a way better experience. ### 1/5 — “I’m not a robot” *2025-01-11, version 1.4.3* It takes seconds to enter a name and 5-10 minutes to solve these never-ending puzzles presented by a robot to prove I’m not a robot. Figure out a new way to verify an actual user. Until then, this app is unusable. ### 1/5 — Not worth the time *2025-01-08, version 1.4.3* Can’t even make an account. So many bugs it literally won’t let me. ### 1/5 — Super buggy *2024-12-25, version 1.4.3* This app needs to be updated something fierce. It is super slow and super laggy and the human verification is awful to try to get through. ### 1/5 — Horrible *2024-12-15, version 1.4.2* The verification to make sure you are not a robot kept glitching. I refreshed the app, and it had me keep verifying the squares for over 5 minutes. Not worth it :( ### 1/5 — vinelink *2024-12-03, version 1.4.2* Fake app looking to steal your information refer to developer website and software license developer has not even registered or updated in 4yrs yet this is supposed to be a government site ### 1/5 — Great idea, but…. *2024-11-22, version 1.4.2* Great info if you can actually get through the captcha! This app is absolutely frustrating. Absolutely hate it. Might work on Android, dunno, but as for iphone, don’t bother. It will literally make you want to throw your phone through a wall! ### 1/5 — Captcha is broken *2024-10-10, version 1.4.2* The photo tiles are missing in the ‘are you human’ captcha challenge. App needs an overhaul to accommodate different screens and the updated captcha method being used. Currently this app is beyond useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Outdated?? Not good! *2026-04-29, version 1.4.3* I’ve used and depended on vine for years. Now my I phone 16.8 won’t support it. Has to be 17.0. But I guess you can call Vinelink?? ### 1/5 — This app sucks now *2026-03-11, version 1.5.0* Used to like this app now it doesn’t even respond. I’ve even reinstalled it but it does the same thing. do better! ### 1/5 — App no longer works *2026-01-13, version 1.4.3* The app closes out on its own every time I try to open it. No longer works at all. ### 1/5 — Stopped working completely *2025-12-26, version 1.4.3* I used this app for four years. About three months ago it just stopped working and won’t even load. I deleted it and reinstalled it but still all I get is a blank white screen with a small message saying”unable to load app” whenever I try to use it. It’s definitely an issue in their end because I also stopped receiving notifications (via email and text) about individuals I signed up to be notified about altogether. Is this app no longer an app anymore? What’s going on with it? ### 1/5 — Wtf *2025-12-23, version 1.4.3* This app worked great for a few months and all of a sudden it kicks me out when I’m trying to put in a name. So over it but it used to be great please fix this pos ### 1/5 — Glitched *2025-10-30, version 1.4.3* This app needs updated. Very glitchy. Does not work properly on my end ### 1/5 — No help *2025-10-18, version 1.4.3* Not platformed ### 1/5 — Unstable app *2025-10-06, version 1.4.3* Glitches out too much! ### 1/5 — To the developer: *2025-08-12, version 1.4.3* You have done a terrible job at developing an app that does not work. Your mission claims to want to notify people in a timely manner and your app is not able to do so. As a victim, this is unacceptable. Your app does not even work NOR does the website, looking up incarcerated inmates constantly shows “no results found.” You should be ashamed, not even law enforcement advises the use of this nonsense. ### 1/5 — Don’t bother *2025-06-26, version 1.4.3* This app constantly logs you out, lags, and DOESNT NOTIFY YOU IN A TIMELY MANNER! ## Most praised reviews (10 highest-rated) ### 5/5 — Such a valuable tool! *2024-07-07, version 1.4.2* We used this app to track an offender and it notified us every time there was a change in his custody status, etc. It brought us peace of mind to know exactly what was happening with him. ### 5/5 — Very informative *2024-02-25, version 1.4.2* I love the app because it’s informative and way more information than the apps you have to pay . And because it’s free I don’t mind picking the state every time and the occasional screen freeze up. Again it’s free and very informative. Thanks for the great app ### 5/5 — Not only for Victims for Families of incarcerating people *2019-05-05, version 1.3.2* Because you won’t get a lot of info from the prison system, you can use this ! Believe it or not! ### 5/5 — This is for victims...not a "fun" search list!!!! Go to your state/county website for that... *2017-06-12, version 1.3.2* Thank you for making this app! It's easy to register and update information. I'm not looking forward to the notifications but so glad the app is here to help me through it. ### 4/5 — Not very mobile friendly *2024-07-18, version 1.4.2* The captcha is very difficult to complete on mobile. Other than that, this app is an invaluable tool for crime victims. ### 4/5 — First try was a fail second try it worked *2022-05-31, version 1.4.2* This is something really important so vine should make sure all the stuff is right. First time mine got out of jail without me knowing I woke up with him in my house staring at me while I slept. The police government officials are the ones told me about this link so it SHOULD FOR SURE WORK PROPERLY I had to register me and family meme era numbers emails etc to get a notification ### 4/5 — Notifications *2019-11-08, version 1.3.2* Cool feature is this app has the option to notify you if someone’s status changes. ### 3/5 — When I put a name in, it goes out of the app *2025-11-21, version 1.4.3* I think it’s a useful app, but it’s not working right other people are using it but when I try to download it on my iPhone, and use it when you go to put the person’s name in it takes me back out ### 3/5 — Love the app when it's working. *2017-08-03, version 1.3.2* For whatever reason when I open the app and pick the state it just sits there and doesn't go any further. ### 2/5 — Glitchy *2025-01-19, version 1.4.3* Your website is better than your app. It’s needs to be configured to the new iPhones it’s still in the layout of a rectangle screen instead of full screen and it makes the app glitch allot.. Allot --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*