# VinFast — user reviews > 32 indexed App Store user reviews of VinFast by Vingroup Joint Stock Company (Vingroup JSC), rated 2.00/5 from 36 ratings. - Source: https://appshunter.io/ios/app/vinfast/id6748715154/reviews - App overview in markdown: https://appshunter.io/ios/app/vinfast/id6748715154.md ## Newest reviews (11 of 32) ### 1/5 — Server error always show *2026-05-26* Poor server connection ### 1/5 — Need to upgrade and maintain *2026-04-26* Very poor app . Nevr work properly . Have lots of glitch ### 1/5 — Worst connectivity *2026-04-26* The remote control features will not work at all ### 1/5 — App is not working properly *2026-04-10* Free charging not working ### 1/5 — App not working *2026-03-02* App on phone not working ### 1/5 — App is not connecting *2026-03-02* App is not connecting to car and not giving real time datat ### 1/5 — Poor App *2026-02-28* Till Date it was showing some info, now after new update. Most things disappeared. Remote features gone(Even thought it never worked properly) Car info not displayed. No battery info. ### 1/5 — App not working *2026-02-26* The app not working after 21 st feb 26 , connection lost in find my vehicle & the software update is hang in the app download stop in 27 % more work to done by developer to smooth running of the App… ### 1/5 — Poor app *2026-02-25* Synchronisation issues, server error all the time. Very poor development. Not worthy at all. ### 1/5 — Poor software *2026-02-07* 1 OTA update and application is bugged …. Way to go in India ### 1/5 — When charging it’s not showing in the app *2026-01-05* - It’s there is software update but no information about any update the screen is empty. It’s not showing the software version. - Vehicle is not connected with mobile sometimes - Unable to confirm service schedule - ## Most critical reviews (10 lowest-rated) ### 1/5 — Need to work on app *2026-08-28* Operation alerts not working, Driving Statistic is showing wrong Distance then ODO metre, like my VF6 is run for 2218KM but in driving statics total is some where 2100 KM, since today morning driving statics is not showing any data ### 1/5 — Error KYC verification pending, while updating wallet topup *2026-08-03* Again same error after update -KYC verification pending on partner chargers . Solve this issue first pending since last one month. How can someone charge vehicle with this app if it is showing kyc verification pending while adding money to the wallet. ### 1/5 — Not user friendly and no support *2026-07-25* I bought VF-6 a few weeks ago. I could not register my car on the app. Nor did i get the required support. I have been struggling with this for several days now ### 1/5 — Useless application in my mobile *2026-07-07* I don’t know why Vinfast is promising and selling cars with free charging and free maintance and simple fooling customers. I have purchased Vinfast mpv7 and experiencing these situations ever since the day I got the vehicle and now they have removed free charging as well. Useless application and useless company ### 1/5 — Poor performance and connectivity *2026-07-03* Shows installing software for couple months now, most of the times car to mobile connection says service unavailable for no reason. The wallet feature has been introduced recently where topup itself is a glitch. ### 1/5 — Very bad experience *2026-07-03* The app worked for 5 days only then stopped working. I contacted many time to vinfast dealer service centre and customer care but nothing happened even after 20 days and now in my car the the profile is showing with other name and mobile number but no one is responding to correct it. And now app is not opening saying updation but not updating at all ### 1/5 — Unacceptable and unethical from Vinfast *2026-07-03* Connected car features were promised by showroom. But after installing and configuring, figured out that this is a totally immature version of connected car app from Vinfast, good for nothing. Occasionally shows location of car and later stops. Funniest part is other than finding present location of car, no travel history, atleast for the day. Vinfast has to go way long to develop the app. ### 1/5 — Not able to use app *2026-07-03* Asking me to update app but I have latest version installed on device no update available on app store, please fix asap Also it would be helpful if you show permanent notification while charging so people know charging is working ### 1/5 — Not an app at this age *2026-07-01* First this app is very basic and not comparable to other EV company apps. Many features missing and gets disconnected from the car in 15 mins. So no remote function after that. Second important, with the latest update (1-July-2026) free charging is not available which is promised till Dec-2029 ### 1/5 — Very poor app *2026-05-27* The app is very poor , the features don’t work at all , too many glitches, shows unavailable service all the time , overall very bad service ## Most praised reviews (10 highest-rated) ### 5/5 — Good car designed for futures *2026-07-07* New brand gambled bet paid off to me… ### 5/5 — Server Error most of Times 😊 *2026-05-27* Need some improvement server Error most of time….😊🙏🏼 ### 5/5 — Super Useful *2025-12-22* The app is easy to use and convenient. Few improvements are awaited and looking forward for an even better app. Great and super useful. ### 4/5 — Neef a lot of improvement *2026-07-22* Showing wrong range details in app in cart section Lot of bugs ### 4/5 — Provide screen give feedback about the App and Car *2026-04-01* Provide screen give feedback about the App and Car. It will help get real customer feedback and improvements ### 4/5 — Reliable app and a lot of potential *2026-01-19* The app is stable and gives control over the car and has stable basic functionality. However I think, a few new features should be added: 1. Charging history 2. Navigation such that the maps can work without internet. 3. Digital trip meter that pairs with the car. ### 3/5 — App was working fine until… *2026-02-26* Since i bought the car i was pretty happy with the app and functionality (except no charging history) until recently where app cant control the car (lock/unlock) and just yesterday after updating app the car isnt being updated on the app. No idea whats going on sitting at home and how much has been charged etc. Needs improvement! ### 2/5 — Real time updates miss time to time *2026-07-14* Battery % updating charging % sometimes doesn’t work and shows inaccurate data. ### 2/5 — App needs improvements *2026-06-10* 1. Connection with car get lost many times. 2. Many functions like switching on AC, Charging History and other options too don’t work. 3. Charging start button is not given. Suppose electricity goes down while charging at home and when it comes you cannot start again from the app. ### 2/5 — Stopped Responding *2026-03-01* The app was working fine but has suddenly stopped receiving information from the car. I can’t track the battery charging position anymore --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*