# Vio Bank Mobile — user reviews > 155 indexed App Store user reviews of Vio Bank Mobile by Digital Development LLC, rated 4.60/5 from 4,280 ratings. - Source: https://appshunter.io/ios/app/vio-bank-mobile/id1437006028/reviews - App overview in markdown: https://appshunter.io/ios/app/vio-bank-mobile/id1437006028.md - Rating breakdown: 5★ 3,488 · 4★ 409 · 3★ 164 · 2★ 83 · 1★ 136 ## What do users think of Vio Bank Mobile? Overall sentiment: neutral **Pros** - 💯 Easy to use - 💰 Great interest rates - 🤝 Wonderful customer service - 🏦 Quality banking experience **Cons** - 🚫 Limited app functionality - 🔍 Lack of account details - ⏱️ Slow transaction processing - 🤖 Outdated app design - 🔒 Security issues - 🔌 VPN incompatibility **Commonly reported bugs** - Login issues - Inconsistent app behavior - Delayed fund availability **Most requested features** - Add external transfer capability - Display current interest rates - Show daily/monthly interest earned - Allow account opening via app - Improve app navigation and UI - Provide VPN support ## Newest reviews (15 of 155) ### 2/5 — The App needs updating on functionality, visual and navigation needs serious improvement. *2026-08-05, version 5.0.43.140* The mobile app looks like it was designed 10 years ago. Please go and check out other banking app. There are too many: lack of direction, lack of function like Transfer Funds to Outside Personal Banks. You can do better and you will get more Customers. ### 3/5 — Ok but not as good as most bank apps *2026-07-26, version 5.0.43.140* App overall is ok. You can easily deposit a check. However, you can not transfer from your external bank account into your Vio account which is a pain as every payday I move money into my Vio account. You must make these transfers on the web. ### 1/5 — Useless *2026-05-14, version 5.0.43.140* I’m not happy. After researching which online back to use. I opened an account with Vio, but after realizing I can’t do a simple function like transfer money using this app, I’m going to look into another bank. I wish I would have realized this before hand. Maybe I can save someone the same frustration because according to these reviews they aren’t changing it! You’ve been warned:) ### 2/5 — App needs work *2026-05-07, version 5.0.43.140* Of all my banking apps I feel like this is the worst. You really need to compare yourself to some of the other banks and make some upgrades. ### 2/5 — Limited Function *2026-05-07, version 5.0.43.140* Very limited usefulness. Can monitor balances and transaction history, but not able to initiate transfers to or from external funding accounts. This is essential for an online only savings account. Only can do that on website. If I have to go to the website anyway what is the point of the app? The website when accessed to make transfers does not display well on a mobile screen. Security seems adequate. Deleted app. Numerous complaints about lack of functions over a significant time period and all that happens is the canned response below. How about yes that is a critical function every one wants so we will be adding it in the next revision! More bad news, if you are traveling out of the US as I regularly do, their security system denies access. None of my other banks have this “security feature”. One bank I had used does not have an app but did have a fully functioning mobile friendly website- may be a better way for VIO to go. All positive reviews only cite the high interest rate paid. That is not what is being reviewed, you are rating the app and it is worthless! I said above I deleted the app not that I closed the account. ### 2/5 — Not much *2026-05-06, version 5.0.43.140* The app has very limited functionality beyond checking balances. Also, it now crashes every time you try to login. ### 3/5 — Basic *2026-05-02, version 5.0.43.140* the app doesn’t have many features available on the website. but the main issue for me is that it doesn’t work when i travel outside of US. How am I supposed to check my account or transfer my money when the app doesn’t work? it just shows authentication failed with no other clear message, eventually i figured out it was because i was in vietnam. I really don’t understand why, i just wanted to login to my account to do my banking. ### 1/5 — Ongoing problems. *2026-04-25, version 5.0.43.140* App crashes when you select the help button. The app does nothing when I attempt to view my monthly statements. ### 2/5 — Deposit *2026-04-09, version 5.0.43.140* Awkward and not well thought through process. ### 1/5 — Useless app *2026-04-02, version 5.0.43.140* As others have stated, the app is completely nonfunctional. You can look at your balances and that’s about it. You can’t initiate external transfers or see pending external transfers. In order to do that, you have to log into the website, which is one of the most mobile UNfriendly websites I’ve encountered in recent memory. Yes, the APY for this account is good. But the app itself is not good, especially for an online bank! ### 1/5 — Slow to update *2026-03-25, version 5.0.43.140* The mobile app is always several days behind the website in showing updated transactions and balances. ### 1/5 — Mobile App is Terrible *2026-03-17, version 5.0.43.140* The mobile app is pretty much useless. The only thing you can do is view statements and transaction history. The log in process is pretty terrible too. ### 1/5 — Can’t set up an account? *2026-02-11, version 5.0.43.140* I’m fairly tech savvy and already have online banking. Thought I’d give this a try. At the online banking enrollment page, they have you decide which account you want to use, then agree to terms. Then when I click on “continue”, nothing happens. Tried it several times on different devices with the same result. Moving on. ### 3/5 — Good interest rates, slow money transfer *2026-02-04, version 5.0.43.140* This app has limited functionality. But it does let you check your balance and a few other things. ### 4/5 — This app sucks and is very frustrating to use. *2026-02-04, version 5.0.43.140* See everyone else’s complaints. Straight dog meat of an app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Bank App Ever *2026-08-20, version 5.0.43.140* This is the worst banking app that I have ever encountered and have. All you can do is check your balance and deposit checks. No ability to make transfers from it or schedule transfers! In order to do so; you have to go on their complicated website. This bank is where I has most of my savings and it is horrible. I also use Happen Bank, UFB, Goldman Sachs and Citi for online savings…they all have great and accommodating Apps! ### 1/5 — Crashes, limited functionality *2026-08-05, version 5.0.43.140* The app is crashing every time I try to log in now. There is really nothing you are able to do in this app aside from view your accounts. It is too simple and most options are grayed out for me. Everything else needs to be done via desktop. This app having such a high rating is suspicious. ### 1/5 — Do not recommend *2026-08-05, version 5.0.43.140* Terrible app and a terrible bank. Custom service had zero idea what they were doing. Cannot recommend at all. ### 1/5 — Not user friendly *2026-07-13, version 5.0.43.140* To put it simply, the app sucks. It’s not user friendly whatsoever. They to do a major updates with it. It’s a financial app so I wasn’t expecting much but oh my goodness it sucks. The website is just easier to navigate than the app which is so disappointing. ### 1/5 — “We are unable to process your request” *2026-06-24, version 5.0.43.140* Hiring competent developers and stop vibe coding ### 1/5 — Extremely limited functionality *2026-06-15, version 5.0.43.140* This app is substandard relative to all others I’ve used. ### 1/5 — Crashes on iOS 26 *2026-06-10, version 5.0.43.140* Does not work on iPad running iOS 26.5 ### 1/5 — App keeps crashing *2026-05-31, version 5.0.43.140* Every time I try to log into the app on my ipad, it immediately crashes. I have no way to access my money because Vio is too cheap to pay someone to create an app that works. ### 1/5 — Worthless app *2026-05-30, version 5.0.43.140* So bad! After opening with 50k it took two weeks for three amount to even be recognized as having been transferred in. Oh, that’s not terrifying! Activity thereafter shows only what you have, not what the interest rate is, no other information about the account. Huh? I’m not confident this was the best choice for me. I hope I didn’t just lose 50k by trusting BankRate. How about some interactivity? How about show me some of your other products in case I want to move things around? Supposedly I have a great rate BUT I HAVE NO IDEA BECAUSE IT SHOWS NOTHING. ### 1/5 — Stopped Working on iPad Pro *2026-05-20, version 5.0.43.140* Cannot understand why but no longer works on my iPad Pro despite it working on my iPhone. Reinstalling has not helped, and user ID and password are correct. No assistance from Vio despite attempts to contact them. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it! *2026-06-18, version 5.0.43.140* Great rate easy to work with ! ### 5/5 — Love this bank *2026-06-04, version 5.0.43.140* Ins check ### 5/5 — Happy to be a customer *2026-03-10, version 5.0.43.140* Very secure and easy to use app. Great rates! ### 5/5 — Vio is a Star *2026-02-20, version 5.0.43.140* I can’t say enough about Vio Bank because they hire the best employees who are very patient and helpful to their customers. Thank you again for your help walking me thru a remote transfer. ### 5/5 — Great bank and great rates *2026-02-03, version 5.0.43.140* This app has limited functionality. But it does let you check your balance and a few other things. I really like the great HYSA rates this bank offers. ### 5/5 — Easy to access, easy to use. *2025-07-28, version 5.0.42.383* This bank is great. Best rates, easy to use, and wonderful customer service the few times I have needed it. ### 5/5 — Online Banking *2025-07-18, version 5.0.42.383* Ease of use ### 5/5 — Excellent! *2025-05-23, version 5.0.42.383* Easy to bank with, transfer money to and from along with the best rates for a money market account. ### 5/5 — Vio Bank *2025-05-16, version 5.0.42.383* Love the app & the Cornerstone Money Market been making the best interest the past year! I tell everyone it's the best. ### 5/5 — Depositing checks *2025-05-03, version 5.0.42.383* The App works great for depositing checks easily --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*