# VIOFO Dashcam — user reviews

> 67 indexed App Store user reviews of VIOFO Dashcam by Shenzhen Viofo Technology Co., Ltd, rated 2.00/5 from 53 ratings.

- Source: https://appshunter.io/ios/app/viofo-dashcam/id6738685801/reviews
- App overview in markdown: https://appshunter.io/ios/app/viofo-dashcam/id6738685801.md
- Rating breakdown: 5★ 9 · 4★ 4 · 3★ 1 · 2★ 5 · 1★ 34

## Newest reviews (12 of 67)

### 3/5 — Halbwegs brauchbar

*2026-07-24*

Sehr gut um in Ruhe alle Einstellungen vorzunehmen, die Ausrichtung der Kamera zu überprüfen oder Videos zu downloaden.

Neue Firmware wird bei meine A199 Pro zuverlässig nicht erkannt. Zudem ist die deutsche Übersetzung weit entfernt von gut.

### 2/5 — Video Synthesis in Progress Problem

*2026-06-11*

My App no longer gives me access to my locked photos or videos. Whenever I try to review or delete one the App says video synthesis in progress. I hit OK and it closed the App. I used to be able to open, edit, delete, and save edited versions. Now, I can’t do anything to them

### 1/5 — Müll

*2026-06-07*

Ich habe 10 mal versucht die Aufnahmen runterzuladen und es ging nicht 
Mit der älteren Viofo App schon

### 1/5 — Only function is crashing

*2026-06-05*

I have the A139 Pro. Loaded the app, hooked it to WiFi, and every time I would connect to camera it would crash. I tried the help menu which works equally as well. It doesn’t matter what you type, it takes you to the same page 5 item suggestions that have no connection to the problem. I reinstalled the old app. Not great either but at least it works. Will be upgrading soon but will be looking for another brand.

### 1/5 — WiFi Disconnects

*2026-06-03, version 1.0.5*

Have a A329S and IPhone 15+, no matter 5ghz, 2.4ghz, disconnects while trying to play parking videos after 30 seconds. Old app works this is a POS.

### 2/5 — Slow and almost worthless

*2026-05-18*

This app is the worst app I own.  Why even use it.  Super
slow and constantly having to restart.  I can see my videos but they won’t playback.  This app needs work.  I’d give a 1 star but I’m hoping it gets better.  If not I may return the camera for a better one.

### 4/5 — Decent!

*2026-05-18*

I use the A229 Ultra 3 Channel and I’ve had a pretty good experience with this app. The only gripe I have with it is that after every setting change you have to wait about 3-5 seconds for it to update before you’re able to change another setting. I wish you could just change multiple at once and then save the settings. 

I have not had any disconnection issues with the IPhone 16 Pro Max while using the camera. It only really happens if my phone decides to auto connect to my home WiFi if I’m in the vicinity of the connection. But I just disable auto connect if I’m near a known WiFi network that it will try to auto connect to. 

I like this app A LOT more than the original because you can do over the air updates now!!

All in all, I like the app!

### 1/5 — If I could rate it ZERO I would

*2026-05-07*

This new app can not connect to the WiF thus making it useless

### 1/5 — Does not work with the A139 pro

*2026-05-06*

As of May 6, 2026 latest update to the app still does not work for my A139 Pro 

Not much else to say from the title. Downloaded this new version for the iPhone appears to connect to the a139 pro with a green checkmark but every time a tap on the Enter Dashcam cam just crashes the app over and over and over. I have uninstalled reinstalled multiple times to no avail.

### 1/5 — Worse than useless

*2026-04-28*

Disconnects from the unit literally 5 seconds after connecting. App is literally useless. Actually makes me question buying a Viofo.

### 1/5 — Viofo: great hardware, terrible software

*2026-04-19*

Viofo’s brand would be so much stronger if they just invested in building a proper app that actually worked. Both viofo apps (this “dashcam” one, and the “viofo” app) suffer from terrible UI design, slow response times, and frequent bugs. For example, the app will randomly disconnect from the dashcam about once every 2 minutes, making it borderline unusable. The dashcam hardware works great, but the app is very rough.

Overall, the app WILL let you use your dashcam, but it will be an infuriating experience as the software feels like it hasn’t been updated in decades.

### 3/5 — App crashes accessing media

*2026-04-12*

When connected via dashcam wifi, enter camera, tap album, the list displays video, parking impact files. Tap to open album and app crashes.
Using Viofo 256GB SD. iPhone 14.

## Most critical reviews (10 lowest-rated)

### 1/5 — Nightmare to Connect

*2026-08-23*

My god what an absolute nightmare of an app. Been sitting in my car for 30 minutes trying to connect to my camera. Unreal how bad a dedicated app can be for the most top rated dashcams in the world. I would have bought a competing camera if I knew it would be this big of a pain to use.

### 1/5 — Horrible experience

*2026-08-08*

Don’t, just don’t. The worst app experience of the hundreds of apps I have used in the past 15 years. If you are into frustration and time wasting, then give it a go

### 1/5 — 🗑️

*2026-07-21*

Ich bin von einer Frage gequält! Warum können sie die App nicht auf die Leistung überprüfen, bevor sie die APP in den App Store stellen?

Hier ist die Schlussfolgerung! Nutzlose App

### 1/5 — Terrible user interface, terrible connectivity, CANNOT update firmware!

*2026-07-17*

Terrible user interface, terrible connectivity, CANNOT update firmware!

Typical Chinese company decent hardware and atrocious software. UX is a mess, limited features and it is IMPOSSIBLE to update firmware using this app.

### 1/5 — App Crash

*2026-07-01*

Direkt nach dem verbinden der Cam stürzt die App ab und ist damit unbrauchbar (iPhone 13 mini und A139 Pro Kamera)

### 1/5 — Why?

*2026-06-23*

In short, it didn't work well for me. On popular dash cam review channels, I ask in the comments why a higher rated dash cam in reviews has a badly rated app compared to other high end dash cams. So far no responses.

### 1/5 — Poor app

*2026-06-21*

I’ve never felt the need to write a review on any of the apps I’ve placed on my iPad or my iPhone. I finally had to write it on this. Honestly, the older one worked OK. I installed this new one so that I could do OTA updates. Viofo should be embarrassed that they would put out such a poor application. I’ve tried every fix that I could find on the Internet and even head to Google AI find a couple that I did not and they all failed resolve the crashing when I try to get into the phone using the app. I’m able to connect to it, but then can’t do anything otherwise it crashes. Viofo advertises OTA updates along with being able to access the video, but sadly, this is not the case at least in my case. If I could write this less than one star I would. With the amount of cameras that they sell, you would think they could pay at least one software engineer to write a decent application

### 1/5 — Disconnects & crashes

*2026-06-16*

I should have looked at the app reviews before buying the dashcam. It disconnects and crashes a second after trying to do anything.

### 1/5 — Totaler Müll

*2026-06-12*

App stürzt sofort nach dem verbinden mit der Kamera ab. Deutsche Übersetzung ist richt schlecht, zumindest der Beteiche die ich vor dem Absturz sehen kann. Videoaufzeichnung an der Kamera lässt sich gar nicht abschalten. Wozu ist die Taste Rec gut? Die hat scheinbar keine Funktion. Menü an der Kamera nicht aufrufbar. Totaler unausgegorener Biligkram für viel Geld. Finger weg von VIOFO

### 1/5 — App stürzt ab

*2026-06-11*

Miese App. Trotz connection stürzt die App ab sobald man die Kamera auswählt.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to connect and use

*2026-07-25, version 1.1.0*

Downloaded this as a companion to my 119 mini pro and it’s very easy to use. Was able to connect to the dashcam very easily and view the live feed as well as download captured videos directly to the app. Only trouble I had was CarPlay was interfering with the connection. Once I had turned Bluetooth off though, it worked perfectly.

### 5/5 — Cool

*2026-06-14*

I’m impressed so far could be better if a small guide was in the app on how to use camera features

### 5/5 — Works okay with A321S.

*2026-05-19, version 1.0.5*

Even lets me update firmware.

### 5/5 — Love the New App

*2026-05-11, version 1.0.5*

The new app works great, love the over the air firmware updates.  Kudos to the VIOFO developers.

### 5/5 — Big fan! Excellent app.

*2026-05-11*

Glad I re-downloaded this app. All known bugs & Ul issues have now been resolved. This app does exactly what I'd expect it to. My compliments to all of the developers and design team. I give this app my highest recommendation. Thanks.

### 5/5 — Turn off Bluetooth if you have CarPlay or Android auto to keep WiFi stable.

*2026-05-08, version 1.0.5*

Works great.  A lot of these negative reviews are misguided it seems   You need to turn off Bluetooth on your phone if you have CarPlay or Android auto to keep WiFi stable. Your phone can only connect to one Wi-Fi device at a time.    You shouldn’t be driving around with the Dashcam Wi-Fi on. You only turn it on when you want to make a settings change or download a video recording.  You don’t drive around with the App open.

### 5/5 — Tut, was sie soll

*2026-03-25*

Okay, bestimmte Übersetzungen sind etwas unglücklich geraten, aber man weiß, was gemeint ist. 
Aber sonst: das Einstellungsmenü ist wesentlich besser gegliedert und übersichtlicher, als in der alten App.
Die Verbindung zur Kamera ist stabil, man kann die Kameraeinstellungen exportieren und hat sie im Fall einer Neueinrichtung schnell bei der Hand.
Die App ist übersichtlich und gibt keine Rätsel auf.
Da es sich um eine Beta Version handelt, bin ich gespannt, was noch kommt.
Und: falls die Entwickler hier mitlesen - ich bin gerne bereit, bei der deutschen Übersetzung zu helfen.

### 5/5 — Great upgrade to Viofo app

*2026-01-09, version 1.0.3*

Great upgrade to Viofo app

### 4/5 — Huge Firmware Upgrade Improvememt

*2026-07-28*

I wasted way too much time trying to update the firmware on my A229Pro. After two days trying, I called support and spoke with John. He explained that I was doing the hard way and that I just needed to grab the new App. Once installed and connected, the app immediately prompted me to update the firmware, and it just happened. This is a massive improvement, especially since I never got the firmware upgraded before. I don’t feel this version is particularly intuitive, but progress has definitely been made.

### 4/5 — Works perfectly with A329T

*2026-07-11*

Connecting to Wi-Fi could be a smoother less complicated process and would recommend doing firmware updates on a computer.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
