# Violet - Digital Support

> Digital support app for custom AV installers and smart home technology management. (iPhone/iPad app by Domotz Inc.)

- Source: https://appshunter.io/ios/app/violet-digital-support/id1163671742 (this page in markdown: same URL + `.md`)
- Developer: [Domotz Inc](https://appshunter.io/developer/991773981)
- Category: Productivity, Utilities
- Price: Free
- Rating: 3.70/5 from 3 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 28 MB
- Languages: American English
- Released: 2016-10-29
- Data updated: 2026-06-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/violet-digital-support/id1163671742/reviews.md

## What is Violet?

Meet Violet 2 – The Digital Support App 
Violet is a revolutionary Digital Support app designed for you and your custom AV installer. 

Get Violet to request support from your custom AV installer in 1-tap, access parental controls, enhance network security, see how fast your internet connection is, solve smart home technology problems and so much more. 

PLEASE NOTE: The Violet Digital Support App requires a special Login and Password that can only be obtained from your custom AV installer. Get Violet today, by requesting access to the Violet Digital Support App from your custom AV installer. For more information about getting started with the Violet Digital Support app, please write to info@getviolet.com.

Violet’s Digital Support features include:

Request Support: in 1-tap request support from your custom AV installer to get help for a problem with your smart home technology faster than ever

Parental Control: a simple and easy to use parental control, Violet lets you block and unblock devices from accessing your network 

Network Security: detect and block potential intruders from accessing your network

Home Presence Detection: Violet alerts you when new devices, family and guests join and leave your network so you can always visualize what is happening at your home 

Remote Power: reboot the power of certain devices to solve a problem with your smart home in 1-tap

Network diagnostics: see how fast your internet connection is performing

## Key features

- 1-tap support requests
- Parental device control
- Network intruder detection
- Home presence alerts
- Remote device power reboot
- Internet speed diagnostics

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/violet-digital-support/id1163671742/reviews.md

### 1/5 — DATA MINe

*2020-04-04*

This app doesn’t limit it properly, all the internet on my devices just stopped working. Also the app tracks everything your phone does and sells it to internet companies. Read the terms and conditions very carefully

### 2/5 — Buggy, complex and unfinished

*2019-07-22*

As much as I like this app for a customer companion to help them monitor their networks, it’s no where near finish of it’s sister App Fing.

It’s filled with weird bugs, slow and too complex for most customers. Navigation should be at least as easy as the Domotz app but violet 2 seems undefined and hard to follow the layout.

I give it 2 stars because the features are all there however the interface to use it is unfinished.

### 1/5 — Violet v1 users DON'T upgrade

*2017-09-02*

This version (v2) has a radically different emphasis when compared to the previous version. If you are a Violet 1 user then I would caution against upgrading. 

The home dashboard gives much less information visible at a glance (no connectivity/bandwidth chart showing performance over time) no summary stats on bandwidth -you can only run one-off bandwidth / connectivity tests in the tools section.

Much more emphasis on end user control rather than overall network visibility. The setup process requires you to create 'user profiles' and assign devices to them.

If you're principally interested in managing end user personal devices, go for it - although there is one other big gotcha warning if you want to use the end user device blocking feature; Blocking is only available if you have a Domotz or Domotz Pro monitoring box on premise. If you rely on one of the NAS based agents for Synology or QNAP, this feature isn't available either.

If you're expecting an improved Violet 1 with new features, then be extremely cautious. Too many useful features are now missing.

Dealers should be aware that enabling Violet for a customer now costs money (uses additional 0.5 credits/month) over and above the credits used for enabling the reporting agent.

Generally a backwards step for the Domotz community.

## Frequently asked questions about Violet

### How do I get started with Violet?

To use Violet, you need a special Login and Password which can only be obtained from your custom AV installer. Request access from your installer or contact info@getviolet.com for more information.

### What devices does Violet support?

Violet is available for iPhone, iPad, and iPod devices, allowing you to manage your smart home technology across Apple's mobile ecosystem.

### Is Violet suitable for all ages?

Violet has an age rating of 4+, making it appropriate for younger users to access with parental guidance, especially for features like parental controls.

### How often is Violet updated?

Violet was last updated on July 3, 2025, indicating active development and regular improvements to its features and performance.

### Can Violet help with internet speed issues?

Yes, Violet includes network diagnostics that allow you to see how fast your internet connection is performing, helping to identify potential speed problems.

### Does Violet have ads?

No, Violet does not contain advertisements, providing an uninterrupted user experience for managing your smart home and requesting support.

### What kind of support does Violet offer?

Violet allows you to request support from your custom AV installer in one tap for problems with your smart home technology, ensuring faster resolution.

### How does Violet enhance network security?

Violet helps enhance network security by detecting and blocking potential intruders from accessing your network, and it alerts you to new devices joining.

## Version history (last 5 releases)

### 2.10.1 — 2025-07-03

- Bug Fixes
- Add disclaimer for Remove Management capabilities which may vary depending on the system

### 2.8.1 — 2025-02-07

• Bug fixes

### 2.7.2 — 2021-11-27

• Bug fixes

### 2.7.1 — 2020-09-07

• Bug fixes

### 2.7.0 — 2020-06-06

• Bug fixes

## Apps similar to Violet

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Fing - Network Scanner](https://appshunter.io/ios/app/fing-network-scanner/id430921107) | 4.6 (114,633) | Free | Productivity |
| [Luma Surveillance](https://appshunter.io/ios/app/luma-surveillance/id999425761) | 1.9 (262) | Free | Productivity |
| [NinjaRMM Screenshare Utility](https://appshunter.io/ios/app/ninjarmm-screenshare-utility/id1549589861) | 3.1 (19) | Free | Productivity |
| [Ekahau Survey](https://appshunter.io/ios/app/ekahau-survey/id1238070997) | 2.7 (49) | Free | Productivity |
| [NinjaOne Assist](https://appshunter.io/ios/app/ninjaone-assist/id6451313359) | 5.0 (4) | Free | Productivity |
| [IT Glue](https://appshunter.io/ios/app/it-glue/id1281698600) | 1.9 (7) | Free | Productivity |

## More apps by Domotz Inc

- [Domotz Pro: Network Monitoring](https://appshunter.io/ios/app/domotz-pro-network-monitoring/id991773982)
- [Best Buy Remote Management App](https://appshunter.io/ios/app/best-buy-remote-management-app/id1174950867)

All apps by Domotz Inc: https://appshunter.io/developer/991773981

## Related topics

[domotz inc](https://appshunter.io/ios/topics/domotz-inc)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*