# VIP Mobility — user reviews > 109 indexed App Store user reviews of VIP Mobility by Pavilion Payments Gaming Services Inc, rated 4.90/5 from 2,948 ratings. - Source: https://appshunter.io/ios/app/vip-mobility/id1452670917/reviews - App overview in markdown: https://appshunter.io/ios/app/vip-mobility/id1452670917.md - Rating breakdown: 5★ 2,755 · 4★ 150 · 3★ 21 · 2★ 7 · 1★ 15 ## What do users think of VIP Mobility? Overall sentiment: positive **Pros** - 🚀 Convenient and easy to use - 🔒 Secure and safe - 💡 Eliminates need for cash and tickets - 👍 User-friendly interface - 🚀 Fast and efficient transactions - 👍 Helpful staff and great customer service **Cons** - 🐛 Slow transaction processing on weekends - 🐛 Compatibility issues with some payment methods **Commonly reported bugs** - Occasional app crashes - Issues with redeeming vouchers **Most requested features** - Larger QR codes for easier scanning - Faster transaction processing on weekends ## Newest reviews (14 of 109) ### 5/5 — Cool app *2023-10-01, version 1.4.6* It’s very nice app easier to use then carrying around paper. They don’t expire would reccomend. ### 5/5 — App review *2023-10-01, version 1.4.6* Works great, app is very simple and easy to use. No more atm fees!!! ### 5/5 — VIP *2023-10-01, version 1.4.6* This app is super awesome! It makes it super easy to walk around with only your phone and not have the chance of losing vouchers and having to withdrawal money out of the ATM. 10/10 recommend! ### 5/5 — VIP *2023-10-01, version 1.4.6* Easy to work with slot machines, paper vouchers never expire. ### 5/5 — VIP *2023-10-01, version 1.4.6* Easy to work with slot machine and my voucher never expires!! ### 5/5 — VIP *2023-10-01, version 1.4.6* Vouchers don’t expire. No ATM fees. Love it! ### 5/5 — VIP *2023-10-01, version 1.4.6* Cashless and easy way to track money great technology. ### 5/5 — Great app *2023-10-01, version 1.4.6* Just like cash! You can cash out at any time just like you would with a voucher ### 5/5 — downstream *2023-10-01, version 1.4.6* great app, would recommend it to anyone that comes here!!! super easy to use ### 5/5 — Amazing App *2023-10-01, version 1.4.6* This app is amazing!! I love that it never expires and I don’t have to pay any fees! So easy to use. ### 5/5 — Great app *2023-10-01, version 1.4.6* Cashless technology makes this great app so easy to use ### 5/5 — Downstream casinos *2023-10-01, version 1.4.6* Love this app!! Helped me win big. Vouchers done expire. I don’t have to ever leave my slot machine and keeps track of all my money ### 5/5 — VIP *2023-10-01, version 1.4.6* Simple easy and fun no atm fees ### 5/5 — User friendly *2023-10-01, version 1.4.6* Easily move money from machine to phone without seeing a cashier and best part is the money on the app never expires! Super easy to navigate this app! 10/10 recommend for using at the casino ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Stinks *2024-05-30, version 1.4.13* Slow and boring ### 1/5 — Cannot get past set up *2023-12-27, version 1.4.9* I have been a VIPMember for years. Finally trying the app. They ask for your phone number. Then they send a verification code. All is well…..then when I hit to bring up numbers on apps keyboard, no numbers will come up to put the code in. I try and speak the numbers and the app will put a comma in. So I cannot get past the first step. Very upset with this app. Especially since so many people like it. ### 2/5 — Not what you think *2022-02-25* First, let me tell you not everything is disclosed. They do not process payments or disbursements Friday thru Sun. So, if you try to send money to your account it can actually take a week. I went to withdrawal from ATM and ATM went offline a ticket printed that I had to take to cashiers cage. It took them reviewing that I did not get my money by video, security, and calling VIP to get my money (hour later). I started my account with a savings account, and had it for months (paid over 50k to them). The moment I went to transfer money back to my account they removed my account off file. When I called they said they do not service savings accounts. I never got an email or call about this. I will stick with the old fashion way. ### 4/5 — App *2023-10-08, version 1.4.6* Very nice love that I don’t have to carry papers and they done expire ### 4/5 — App download *2023-10-08, version 1.4.6* Placed app on phone seems to make things simpler when busy, no wait at cashier. ### 4/5 — Casino app *2023-10-08, version 1.4.6* Easy to use, made the night go smoother. ### 4/5 — App *2023-10-08, version 1.4.6* Nice to not have to worry about carrying around money and easy to use. ### 4/5 — Makes it easier to play. *2023-09-30, version 1.4.6* Super convenient and I really like how easy it was to connect to the machines to be able to play quicker!! ### 4/5 — Super User Friendly And Intuitive *2023-04-13* Just installed the app and went through the registration process, which was smooth. Functionality of the app is self-explanatory, other than The labeling of the “Transfer Funds“ button, which should probably be renamed “Bank Transfer” to remove any ambiguity or confusion with transferring funds out of the machine. ### 4/5 — Practical solution to non responsive cards *2022-07-31, version 1.3.2* When my play card doesn’t work this seriously helps considering 90% of the time the reader won’t scan it so I like this being able to solve that problem. Quick and simple. ## Most praised reviews (10 highest-rated) ### 5/5 — A safer way to play *2024-01-12* I never feel comfortable walking around with cash, especially in a casino parking lot. This app gives me comfort knowing that I can play my favorite game without having a wallet full of cash. With the touch of a button, I can easily transfer the money I need without standing in line or calling attention to myself. I love it. ### 5/5 — Every good idea 👍🏽👍🏽 *2023-10-14, version 1.4.6* 👍🏽 good ### 5/5 — Casino app *2023-10-08, version 1.4.6* Very fast and responsive app and very convient ### 5/5 — App *2023-10-08, version 1.4.6* Will update as I go ### 5/5 — APP *2023-10-08, version 1.4.6* FREE MONEY VERY NICE GUY VERY EASY TO USE SUPER EASY. ### 5/5 — Great app! *2023-10-08, version 1.4.6* Way better than carrying cash and the app rep Brett was super helpful! ### 5/5 — Review *2023-10-07, version 1.4.6* Awesome! With this I never have to pay the ATM fees again AT Downstream Casino! ### 5/5 — Great *2023-10-06, version 1.4.6* App is user friendly and better than dealing with ATM fees! Safer option for having fun! ### 5/5 — Casino app *2023-10-06, version 1.4.6* Amazing app and easy to understand how to use the machines. ### 5/5 — VIP *2023-10-01, version 1.4.6* Amazing technology that makes gambling easy. It’s fast and the vouchers don’t expire. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*