# VIP - Sales — user reviews > 16 indexed App Store user reviews of VIP by Vermont Information Processing, Inc, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/vip-sales/id1076978559/reviews - App overview in markdown: https://appshunter.io/ios/app/vip-sales/id1076978559.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — I went back in time *2026-02-01* This system is awful to efficiently order and take care of customers. I’d be better off with a pencil and notebook. What a huge waste of money and resources, that now nearly every vendor has to use. Sad. ### 1/5 — HORRIBLE *2024-02-22* I wouldn’t trust this DEV team to run a bath, let alone a multi-million dollar platform… constantly running into buggy issues. They patch one thing, and somehow screw up 2 other things that were totally unrelated to the initial issue. ### 1/5 — To slow to be practical *2023-12-27* This is making my job in credibly difficult. Every new account takes forever to load up. Been using this app for a very long time and this is a very very sad version of a platform the sales needs to use to funtion. 👎👎👎👎👎👎👎👎👎👎 ### 1/5 — This is incredibly slow, can’t do my job *2023-12-27* This app should really be fixed. Almost like using a dial up modem. Modem might possibly work faster. I just updated the app last week and it’s even worse than before. So many bugs and crashes when it eventually freezes. Not worth it! ### 1/5 — Obvious issues *2020-10-24* Works in general but the iPad version doesn’t show pricing unless I pull up the invoice. This forces me to only use my iPhone as it does show pricing in the product page. Needs to be addressed. ### 1/5 — Brand Filter *2020-05-29* Please fix the brand filter column size, or at least make it adjustable. I know I can edit the other columns but I like seeing everything in one look without having to move anything. Just make the brand column adjustable to size like how it was before at least. **Developer response:** Hello, thank you for the feedback. The size of the brand filter is adjustable via the view options menu at the bottoms of the order view (eye icon). The brand filter can be adjusted to be 1, 2, or 3 brands wide. We will take a look and see how we can make this adjustment more discoverable in a future update. Thanks from VIP. ### 1/5 — Camera function needs a major upgrade. *2019-06-19* Please fix the camera feature so it’ll work better. It’s so slow at picking up the upc. It has to be in perfect lighting and has a hard time focusing on the label. I don’t want to praise Wal-Mart but the camera feature on the app is top notch. It just gets frustrating when I’m out in the trade and I’m trying to scan something and it won’t work most of the time. Also I would add a separate camera button instead of holding down the scan button to open the camera function. Thanks ### 2/5 — Room For Improvement *2019-10-16* It would be nice to see Karma Tasks integrated into the GUI more obviously. Right now, it’s hard to find making sales reps have to go through a menus to find tasks. Things like account notes and simple tasks should be readily available right in the account, not a sub-menu that you have to go dig for. That defeats the purpose of “easy to use” The UI is also clunky. I would like to see more focus on the app design and ease of use. There is also an interesting error in Karma when you assign a rep a task and delete the task, they will receive for the day and error out even though there are no tasks assigned. I have yet to find a solution to this, it seems like a bug. ### 3/5 — VIP update auto shelf fill please *2024-12-17* Is there a way you can add a function where I can prerecord shelf data and have it auto fill shelves for my next visit. Loaded shelf data every visit is a time killer. If that can happen the build to function can be used. ### 3/5 — Apple keyboard KEEPS POPPING UP *2024-05-16* The apple keyboard pops up hundreds of times a day. Can you PLEASE set this up properly so the apple keyboard stays hidden? ## Most praised reviews (6 highest-rated) ### 5/5 — Dark mode please *2026-08-04* Great sales/inventory program. Any chance we could get a dark mode? ### 5/5 — Great App *2025-12-08* CAN WE GET A DARK MODE OPTION ### 5/5 — UPC for the SKU *2023-05-16* Can you add the UPC view to it? ### 5/5 — Delivery notification *2023-05-11* How can I see the delivery notifications? ### 5/5 — Great App *2022-02-08* Lots of changes in the last 6 years. One more improvement and I think it would be solid… optional DARK MODE. ### 4/5 — Order History, Discount, iDiG Info *2019-10-13* Would love to see an “option” to have the bottom panels moveable to the sides instead of just stuck as bottom panes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*