# VIPcontrol — user reviews > 16 indexed App Store user reviews of VIPcontrol by Nexigen Digital. - Source: https://appshunter.io/ios/app/vipcontrol/id6448714430/reviews - App overview in markdown: https://appshunter.io/ios/app/vipcontrol/id6448714430.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Stuck at Captcha, cannot login *2026-08-09* You cannot proceed past the little Captcha image that appears in the bottom right corner after entering your credentials and hitting Login - plain and simple, not usable ### 1/5 — App won’t load *2025-08-27* For a hosting provider if you’re going to put out an app at least make sure it’s working or take it down ### 1/5 — Not fixed yet… *2025-08-12* The app is still not loading after splash screen. This is a crucial fix. You should inform your customers if it’s going to take too long to fix. ### 1/5 — Stay away from these people *2025-07-29* Very bad experience stay away from ### 1/5 — Seems broken atm *2025-07-27* ! ### 1/5 — First time user *2025-03-10* Can’t even log in using 2FA. It bugs out trying to send a code to my mobile, then says the code is invalid. ### 1/5 — App doesn’t support 2 factor login *2025-01-01* Attempt to log in, it offers a 2 factor choice then the follow up screen to enter the code appears and disappears and it reverts back to the 2 factor selection screen again. I can’t log in no matter the choice. What a non-starter. Don’t make an app if you don’t have a development team supporting it that does adequate testing. Logging in is the very first function of the app. ### 1/5 — Useless *2023-11-20* Tried to log in many times. I get the code via sms, but the app remains in a loop and doesn’t get to the verification. Waste of time and frustrating. ### 1/5 — App doesn’t work! *2023-11-20* App doesn’t work. Just get spinning circle symbol on startup then freezes. ### 3/5 — Agree with other comments *2025-10-23* This app does not provide the necessary level of detail, for example you can't open and view invoices. It also is quite inconvenient to open Support tickets and I really don't see the point of this app. ## Most praised reviews (6 highest-rated) ### 5/5 — Back up and working *2025-09-02* After a recent update, all I got was a blank screen. This happened on both my iPhones. Difficult to contact developer to report the problem too. I just gave up. Glad to say that the App is now working again. Just wish it was easier to report the problem to the developer in the first place. ### 5/5 — This would be great if it was ‘simplified’ so we could check emails *2025-06-23* I’m tired of having to add emails to apps. I understand that simply tapping a few links will take you to the emails section, this would save the need to add emails to apps - and potentially save the need to double up when needing to change passwords. If presented with a ‘Check emails’ link upon opening the app with faceID, it would be excellent. ### 5/5 — Great app Constantly improving *2025-01-01* This app has been created well. Quick access to information and tools. With new features coming regularly. Love the support and services from VentraIP ### 5/5 — Works Great - More Features Coming *2024-06-28* Great app to check on services and pay invoices from my phone rather than desktop. All works as intended and no issues so far. Looks like there’s a few more things in the works which will make it even better to use. Currently lacks support functionality, which would be nice. But looks like that’s in the works. ### 5/5 — So good! *2023-08-09* Finally good to have an app! Makes paying invoices easier and the added security is great 😀 ### 3/5 — What’s the point? *2024-03-06* Downloaded the app thinking it would provide easy access of everything including support tickets. Not the case…what’s the point of the app? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*