# VIPShaadi.com — user reviews > 310 indexed App Store user reviews of VIPShaadi.com by People Interactive (I) Pvt. Ltd., rated 3.60/5 from 510 ratings. - Source: https://appshunter.io/ios/app/vipshaadicom/id1073880470/reviews - App overview in markdown: https://appshunter.io/ios/app/vipshaadicom/id1073880470.md - Rating breakdown: 5★ 266 · 4★ 60 · 3★ 24 · 2★ 14 · 1★ 146 ## What do users think of VIPShaadi.com? Overall sentiment: neutral **Pros** - 👍 Smooth and easy process - 🚀 Excellent premium app service - 🔒 Secure and trustworthy platform - 👍 Personalized matchmaking experience - 👍 Helpful and responsive relationship managers - 👍 Accurate and relevant profile suggestions - 👍 Transparent and professional service **Cons** - 🐛 Inconsistent consultant responsiveness - 🐛 Inability to connect with prospects - 🐛 Incorrect profile information - 🐛 Lack of refund policy - 🐛 Poor customer service and support **Commonly reported bugs** - App crashes and freezes - Slow loading times - Inaccurate profile data - Messaging and connection issues **Most requested features** - Improved app performance and stability - Enhanced profile verification process - More detailed filtering and search options - Better communication and follow-up from consultants - Flexible refund and cancellation policies ## Newest reviews (10 of 310) ### 2/5 — Okay *2026-08-19, version 6.32.0* The interface is worse than the regular Shaadi.com app. You can’t check horoscope match and it won’t let 2 people be logged in at the same time. My parents and I use it, but every time I want to check the app it logs my Dad out and vice-versa. ### 4/5 — Sarfaraz shaikh *2026-07-30* Sarfaraz shaikh **Developer response:** Hi Varinder, we are glad you liked the app. We request you to let us know what we missed out on earning a perfect 5 star rating by connecting with us on app.help@shaadi.com so that we can work on earning the 5-star rating!! ### 1/5 — Waste of Money *2026-06-09* VIP Shaadi is a complete waste of money. Before payment, they make big promises about personalized matchmaking, dedicated consultants, and customized profile searches. After taking ₹15,000, the reality is very different. The consultant adds little to no value. They claim to do customized searches, but all they do is send 2–3 profiles at a time, only a few times a week, regardless of your requirements. There is nothing “VIP” or personalized about this process. It feels like a fixed routine rather than an actual matchmaking service. What makes it worse is that users can often find more profiles themselves by manually searching the app. Paying extra for a consultant seems pointless when the results are so limited. Many profiles sent are inactive, old, or completely irrelevant to the preferences provided. The platform appears more focused on selling expensive packages than delivering meaningful results. For a service dealing with people’s emotions and life partners, the experience is disappointing and feels misleading. I would not recommend VIP Shaadi to anyone considering spending money on it. **Developer response:** We value your feedback and are committed to resolving any issues you may have faced. Our team is dedicated to providing excellent customer service and ensuring your satisfaction. Please reach out to us at app.help@shaadi.com with your profile details. We look forward to hearing from you and addressing your concerns promptly. ### 5/5 — Shaadi review *2026-05-31, version 6.26.0* Excellent support from Manish Singh. He was courteous, proactive, and always available to address my questions. His efforts in understanding my preferences and suggesting suitable matches are greatly appreciated. Highly recommended! ### 1/5 — Poor service and misrepresentation they steal money your money and you cant cancel *2026-05-23* Terrible service and misrepresentation they steal your money and you cant cancel or down grade **Developer response:** Our objective is to help you connect with matches who are compatible and meet your preferences, and we want to make sure we do it correctly. Please reach out to us at app.help@Shaadi.com so that we can address any concerns you may have and improve your experience with us. ### 1/5 — Review *2026-05-12, version 6.25.0* The service is not upto the mark. The relationship manager doesn’t understand the requirements. She does not work hard or communicate proactively. ### 3/5 — Fine, but lacks a true premium feel *2026-05-09, version 6.25.0* While the service is functional, it has not been seamless as expected. The consultants are helpful in some aspects, but their approach often comes across as sales-oriented, which detracts from the personalized experience I was looking for. Navigating time zone gaps remains a challenge. It’s an “okay” service, but the emphasis should shift from upselling to genuine matchmaking. ### 1/5 — STAY AWAY!!! *2026-05-08, version 6.25.0* Avoid this at all costs; it’s just a total money grab. ### 3/5 — Feedback regarding my experience with VIPShaadi *2026-04-29* Review of Service – Akash Javale "I would like to share my feedback regarding the service provided by Mr. Akash Javale. Compared to previous consultants, I find Mr. Javale to be an improvement in his approach. However, despite this, the overall progress regarding finding a suitable match for my son has been significantly underwhelming. During the period of April 19th to April 26th, I am extremely disappointed to report that there has been only one call initiated with a prospective match. This lack of momentum is concerning, especially given the considerable investment made into this service. I am now into my third consecutive 6-month VIP subscription. I have invested heavily in both time and high fees, yet I have seen zero tangible results regarding my son’s marriage. At this stage, I urge the team to significantly increase your efforts. I expect a much more proactive approach, higher quality profile curation, and a consistent volume of relevant prospects. Please prioritize this case and work harder to produce the results we signed up for. **Developer response:** Hi Sanjay, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you for your ratings. ### 5/5 — .. *2026-04-27* I've been using this shadi app for a few months now, and I am really impressed with the experience. The app is user-friendly, and the interface is easy to navigate. It offers a variety of features that make the process of finding a match so much simpler. The profiles are detailed, with options to add personal information, preferences, and lifestyle habits, which helps you find someone more compatible. One of the best features is the messaging system, which allows you to communicate securely and discreetly. You can also use filters to narrow down your search based on factors like religion, education, and location, which is great for anyone looking for specific I simply love this app **Developer response:** Hello Aryan, thank you for the positive words for our Service. This really makes us feel proud in our journey to bring happiness for our customers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Thankless app *2026-08-24* Worst app and worst service don’t fall pray for there services.they do nothing. **Developer response:** We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address. ### 1/5 — Bad App *2026-08-16, version 6.31.0* It can’t filter the Gothra or Star of the groom. Basic expectations are the name for Registered members ### 1/5 — Don’t sign up for this service *2026-08-13* Save your money. Shaddi’s paid VIP matchmaking service is essentially a scam. I paid for their matchmaking service and got nothing in return. Even when matches appeared, their team gives zero updates. The consultants never followed up properly and completely failed to set up calls. Most of the time the consultant was simply “out of the office” so your subscription just goes on and gets wasted. It’s an awful frustrating experience I would recommend that you don’t waste your money on this premium consultant service that they offer. **Developer response:** We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address. ### 1/5 — High Pressure Scam Artists *2026-08-05* They harass and haggle till you sign up and then provide terrible profiles and tge service levels is even worse. **Developer response:** We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address. ### 1/5 — Worst one, don’t recommend to anyone *2026-08-05* Shaadi VIP is the worst service I have experienced. They claim that a relationship advisor will help you find suitable matches, which is the main reason I upgraded from the Premium subscription. However, I found the service to be even worse than Premium. With the Premium subscription, at least you know you need to search for matches yourself. The VIP service promises personalized assistance, but in my experience, that promise was not fulfilled. I filed a complaint about the poor service, and instead of addressing my concerns or trying to resolve the issue, the response I received was disappointing, and my request was simply declined. Overall, I feel the VIP service did not deliver what was advertised and was not worth the additional cost. **Developer response:** We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address. ### 1/5 — Not worth it *2026-08-01* Communication from consultants is abysmal at best. Not worth the money and time invested. **Developer response:** We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address. ### 1/5 — Pathetic service and big scam in the name of VIP Shaadi membership *2026-07-29* The company is just fooling people in the name of marriage by charging exorbitant premiums. They will sell you the service and will forget you once you purchase their service. VIP service/consultant support is just pathetic. Their consultants/agents do not even devote 5 mins a day for your profile and every time you raise a concern they will simply change agent who will again not do anything. They just want to extract money by fooling people and they want you to just keep paying them year on year for premius services and never really intend to get you married else, they will stop getting money from you. Dont fall for this scam!!! **Developer response:** We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address. ### 1/5 — Useless *2026-07-23, version 6.29.1* I have only three days left before my Shaadi.com subscription expires, and I believe this is the right time to share my experience.My entire experience with Shaadi.com has been nothing but frustration, disappointment, and a complete waste of money.It all starts with the marketing team. Their only goal seems to be manipulating people into buying expensive subscriptions through pressure tactics and misleading promises. They conveniently avoid telling customers that the charges are in US dollars, leaving many people shocked when they see the final amount deducted. That is not transparency—it feels deceptive.Then come the so-called relationship consultants or account managers. They make grand promises before you pay, but once they have your money, they practically disappear. They rarely call, never proactively arrange meetings, provide little to no meaningful assistance, and simply wait for your subscription to expire. It feels as though their only responsibility is to let the clock run out after taking your payment.As a paying customer, I expected genuine support, professional service, and honesty. Instead, I experienced repeated sales pressure, poor communication, and complete neglect after payment. It genuinely feels like customers are valued only until the payment is processed.To the management of Shaadi.com: if your business model is simply to pressure vulnerable people into paying and then abandon them, at least be honest about it. Stop making false promises and pretending to offer a premium matchmaking service when your actions suggest otherwise.People join your platform with hope, trust, and the intention of finding a life partner. Exploiting those emotions for profit is unacceptable. A company built around one of the most important decisions in a person’s life should operate with integrity, transparency, and respect—not misleading sales tactics and empty promises.I cannot recommend this service to anyone based on my experience. Save your money, save your time, and avoid the disappointment. ### 1/5 — Dont buy this aap *2026-06-15* Relationship manager not working since 1 week, raised multiple complaints, no response from anyone. Scam. Do not buy this. **Developer response:** We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address. ### 1/5 — 10/10 *2026-06-12* Very good experience with Somiel so far **Developer response:** Thanks for your review ! Please recommend our app to your friends, and don’t hesitate to shoot us a note at app.help@shaadi.com if you have any questions. ## Most praised reviews (10 highest-rated) ### 5/5 — Best aap *2026-08-26* I had a really good experience using this matrimonial app. The interface is simple to use, and it makes it easy to explore profiles based on your preferences. I also liked that the profiles felt detailed enough to get a basic understanding of the person and their family. Overall, it’s a convenient platform for people who are genuinely looking for a serious relationship and marriage. **Developer response:** Hello , thank you for the positive words for our Service. This really makes us feel proud in our journey to bring happiness for our customers. ### 5/5 — Review for VIP Shaadi *2026-07-30* I had a fantastic experience working with Sarfaraz. As a VIP Shaadi App Consultant, his professionalism and dedication really stand out. He is proactive, remarkably responsive, and consistently keeps me updated on every milestone and bit of progress. It’s rare to find someone so reliable and easy to communicate with. Highly recommend working with him! **Developer response:** Hi Akhil, we are happy to know that you found our app useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at app.help@shaadi.com. We would love to hear from you! ### 5/5 — Shaadi Review *2026-06-13, version 6.26.0* Hasan is my consultant and has been very helpful with everything. ### 5/5 — VIP Shaadi Service *2026-06-13* Tushar is a great guy who initiated a lot of great prospects. App recommended. **Developer response:** Hi , we are happy to know that you found our app useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at app.help@shaadi.com. We would love to hear from you! ### 5/5 — Shaadi.com *2026-06-13, version 6.26.0* Excellent service from Hasan, my relationship manager at Shaadi.com. I wish I took vipshaadi service 2 years back, it is very hard to navigate thru so many not so real profiles by own His shortlisting was spot on and saved me so much time.Very courteous and understood our requirements well. Thank you, Hasan! ### 5/5 — Responsive and genuine behaviour *2026-06-11* I had a very positive experience with “VIPIN MISHRA” his behaviour is respectful, patient, and supportive, always taking the time to understand my preferences and requirements. **Developer response:** Hi Vikas, we are happy to know that you found our app useful. Please help us by spreading the word amongst your friends. If you have any feedback or suggestions, please write to us at app.help@shaadi.com. We would love to hear from you! ### 5/5 — Good service *2026-06-10, version 6.26.0* Bipin Mishra gives me Exceptional customer service and he is putting lots of and extra effort to help me to find my match as per my requirements, and i really appreciate it for this. ### 5/5 — Review *2026-06-10, version 6.26.0* Nice App, good UI ### 5/5 — It’s a good app *2026-06-08* I had a good experience using Shaadi.com VIP services. The profile recommendations were relevant, the platform was easy to use, and the relationship manager was responsive and helpful throughout the process. **Developer response:** Hello , thank you for the positive words for our Service. This really makes us feel proud in our journey to bring happiness for our customers. ### 5/5 — Shaadi Service Review *2026-06-07, version 6.26.0* I am highly satisfied with the services provided by my assigned consultant. He is incredibly proactive, keeping me consistently updated and diligently following up on potential matches. Communication is seamless, as he is always accessible, approachable, and easy to talk to. Highly recommended! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*