# Vireel - AI Video&Image Maker — user reviews > 31 indexed App Store user reviews of Vireel by SMARTCHOICE, K.K., rated 4.25/5 from 113 ratings. - Source: https://appshunter.io/ios/app/vireel-ai-video-and-image-maker/id6755170408/reviews - App overview in markdown: https://appshunter.io/ios/app/vireel-ai-video-and-image-maker/id6755170408.md - Rating breakdown: 5★ 56 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 8 ## Newest reviews (12 of 31) ### 1/5 — Video production Failed error *2026-05-15* Hi, I was using your app yesterday and I keep getting error Sorry production failed. Please fix this issue immediately **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — Worst app ever. *2026-05-05* Not worth it. The image to video keeps failing. **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — Videos getting errored and coins stolen *2026-04-26* Most of the time I type in words for prompt only to get an error message and my coins taken away without any end result. Not sure if it’s the over use of censorship or lack of generation. Very disappointing app **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — Not following description *2026-03-21* It generated a video but didn’t follow the instructions - this was a simple test if your Ai would follow - not enough evaluation examples before you buy - i like to try first sbd then buy - quality not so good - too msny expensive stars to generate. content - likely will drop this **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — Scam *2026-03-19* I bought the app, try to create my content every time it said Fail but use my credit, now is telling me to buy more credit, so I need a refund . Don’t use this app. Useless, worthless, trash, scamer!!! **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — False advertising *2026-03-17* The app does not do anything like what it shows in the ads **Developer response:** Thank you for your feedback. We regret that the outcome wasn't as expected. Due to the nature of AI generation, extra details can sometimes appear. We are committed to refining our models for greater fidelity to your source images. Please email a sample to [vireelai@outlook.com], and we'll gladly fix or re-generate your video at no cost. ### 1/5 — Not working *2026-03-16* Not working **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — Keinen Stern wert *2026-03-06* Könnte ich 0 geben, würde ich 0 geben. Sehr überteuert und nicht gut **Developer response:** Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Damit wir die Angelegenheit klären können, kontaktieren Sie uns bitte unter [vireelai@outlook.com] mit weiteren Details. Unser Team hilft Ihnen gerne weiter und findet eine Lösung. ### 1/5 — Generation Failed *2026-03-02* I tried to make a video, but it generation failed, please fix this issue ### 1/5 — Not true to photo *2026-02-15* This is unrealistic it doesn’t look like you **Developer response:** Thank you for your feedback. We regret that the outcome wasn't as expected. Due to the nature of AI generation, extra details can sometimes appear. We are committed to refining our models for greater fidelity to your source images. Please email a sample to [vireelai@outlook.com], and we'll gladly fix or re-generate your video at no cost. ### 1/5 — Points not credited *2026-01-23* Paid for the 1400 points pack, not showing up on my app. **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — คิดถึงคนไกล *2026-01-18* คิดถึงย่า **Developer response:** ขอบคุณที่แบ่งปันความคิดเห็นของคุณ เราขออภัยอย่างยิ่งที่ประสบการณ์ของคุณไม่เป็นไปตามที่คาดหวัง เพื่อให้เราแก้ไขปัญหาได้ดีขึ้น โปรดให้รายละเอียดเพิ่มเติมเกี่ยวกับปัญหาเฉพาะที่คุณพบ คุณสามารถติดต่อเราได้โดยตรงที่ [vireelai@outlook.com]—เรามุ่งมั่นที่จะแก้ไขปัญหานี้ให้คุณ ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-06-10* this app is trash dont buy, to make a q5s vid it takes you 13000 coins wich is $99. dotnt fall dor their lies this is trash. ### 1/5 — I hate this app *2026-06-07* One of the worst apps that I’ve ever experienced, I spent $60 and I got three pictures and all they keep sending me is to upgrade and upgrade and upgrade. It’s a joke. The pictures aren’t even that good. I will never ever recommend this app to anyone. **Developer response:** Thank you for sharing your feedback. We sincerely apologize that your experience didn’t meet your expectations. To help us make things right, could you please provide more details about the specific issues you encountered? Feel free to reach out to us directly at [vireelai@outlook.com]—we are committed to resolving this for you. ### 1/5 — Avoid at all costs *2026-06-05* This has failed to make any video or photo I’ve attempted. All prompts and templates in the whole app result in “creation failed”. **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — creation failed *2026-05-31* I always get a creation failed message when i try to create something. Haven’t even had it 3 days and nothing is working. Sent an email to customer service and have not had a reply **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 1/5 — Trash doesn’t even look like me looks cartoonish and fake a refund *2026-05-31* Sucks trash **Developer response:** Thank you for your feedback. We regret that the outcome wasn't as expected. Due to the nature of AI generation, extra details can sometimes appear. We are committed to refining our models for greater fidelity to your source images. Please email a sample to [vireelai@outlook.com], and we'll gladly fix or re-generate your video at no cost. ### 1/5 — Quality *2026-05-30* Terrible app waste of money looks nothing like the photos u upload also when you put clear instructions to ai bot does not listen what so ever avoid **Developer response:** Thank you for your feedback. We regret that the outcome wasn't as expected. Due to the nature of AI generation, extra details can sometimes appear. We are committed to refining our models for greater fidelity to your source images. Please email a sample to [vireelai@outlook.com], and we'll gladly fix or re-generate your video at no cost. ### 1/5 — Ripoff *2026-05-30* In addition to needing a paid subscription you have to buy credits to keep making videos, images, etc. Quality of the videos is okay. After cancelling before the free trial ended I still was billed and had to request a refund through Apple. **Developer response:** Thanks for your feedback. Due to high server costs, we cannot offer unlimited free use — all video creation uses coins. Members get coins at a much lower price, and you can also earn free coins via daily check-ins and ads. Need help? Contact us anytime: [vireelai@outlook.com]. ### 1/5 — Gottlos *2026-05-29* Unglaublich schlecht programmierte App, hängt sich dauernd auf & stürzt ab. Unverschämt teuer vor allem für das was die App kann (oder auch nicht kann) Traurig, nur für's Testen 10,- € in den Müll geworfen zu haben. **Developer response:** Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Damit wir die Angelegenheit klären können, kontaktieren Sie uns bitte unter [vireelai@outlook.com] mit weiteren Details. Unser Team hilft Ihnen gerne weiter und findet eine Lösung. ### 1/5 — Dumb app *2026-05-29* What’s the point of making you pay if you have to pay more to get coins Waste of money **Developer response:** Thanks for your feedback. Due to high server costs, we cannot offer unlimited free use — all video creation uses coins. Members get coins at a much lower price, and you can also earn free coins via daily check-ins and ads. Need help? Contact us anytime: [vireelai@outlook.com]. ### 1/5 — Pay and pay again *2026-05-27* Even after subscribing you still have to buy credit. Garbage app and classic bait n switch. **Developer response:** Thanks for your feedback. Due to high server costs, we cannot offer unlimited free use — all video creation uses coins. Members get coins at a much lower price, and you can also earn free coins via daily check-ins and ads. Need help? Contact us anytime: [vireelai@outlook.com]. ## Most praised reviews (9 highest-rated) ### 5/5 — Love it *2026-05-23* Best ### 5/5 — Good *2026-05-19* It be better if it had a free options. With out having to pay the sub. Still good though ### 5/5 — More *2026-04-18* More ### 5/5 — Black and white *2026-03-27* Love it ### 5/5 — Amazing *2026-01-27* Love to use it ### 5/5 — Having fun *2026-01-18* I like it very much because your coincident waste so quickly ### 5/5 — Good job *2026-01-16* Excelente ### 3/5 — Creation failed *2026-03-16* It won’t generate anything I do a custom video,i t keeps saying creation failed **Developer response:** Thank you for your feedback. We’re truly sorry that your experience didn't meet your expectations. To help us make things right, please reach out to us at [vireelai@outlook.com] with more details. Our team is ready to assist and resolve this for you. ### 2/5 — Could be better *2026-06-14* I’m not gonna fault it for making a mistake, however, when it does, it doesn’t refund you any of your coins. The AI generation is kinda loose and not very accurate but it’s still fun to mess with Even even if it’s not right just to see the goof ups --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*