# Virgin Active Australia — Your wellness world in one app

> All-in-one wellness app for booking classes, club access, and on-demand workouts. (iPhone/iPad app by Virgin Active Australia.)

- Source: https://appshunter.io/ios/app/virgin-active-australia/id6747742254 (this page in markdown: same URL + `.md`)
- Developer: [Virgin Active Australia](https://appshunter.io/developer/1809939623)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 3.30/5 from 7 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 552 MB
- Languages: American English, Arabic, German (Germany), Italian
- Released: 2025-07-13
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/virgin-active-australia/id6747742254/reviews.md

## What is Virgin Active Australia?

Welcome to Virgin Active’s wellness app - the only app you’ll need to power your wellness journey. Easy to use, packed with features and built to keep you motivated every step of the way.

Why You’ll Love the Virgin Active App

•  Real energy: Book into your  favourite classes
•  Real access: Access the club with your digital access card. 
•  Real waitlist magic: On the class waitlist? You’ll be automatically booked in when a spot opens.
•  Real insight: See when your club is busiest so you can plan the perfect time to train.
•  Real support: Train on your terms with on-demand workouts anytime, anywhere.
•  Real connection: Share instant feedback through the app and help shape your experience.

It’s all about you and it’s all in one app.

## Key features

- Book favorite classes
- Digital club access card
- Automatic waitlist booking
- Club busy time insights
- On-demand workouts
- Share instant feedback

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/virgin-active-australia/id6747742254/reviews.md

### 1/5 — WORST

*2026-07-25*

This is a terrible app. It hasn’t been working properly for weeks, and it’s basically the only way you can access the gym and actually use the membership and benefits you’re paying for. 😂

You need it for everything: entry access, viewing class timetables, booking classes, and even seeing the classes you’re already booked into. None of these functions are available on the website either. It just redirects you to the App Store, so you’re paying for a membership you can’t fully use because the app doesn’t work.

Hopefully I’ll be able to cancel mine and go back to ClassPass.

### 1/5 — Worst app ever

*2026-07-20, version 126041441(1.2.3)*

Please change your app team, this app is really sucks unable to change the club, you should learn from Fitness first

### 1/5 — Some worst UX out there

*2026-07-20, version 126041441(1.2.3)*

Some of the worst UX I’ve seen recent years.
- it always logs me out so I can’t enter the gym
- relaunching the app doesn’t help - you need to reinstall it
- UI is counter intuitive and hard to navigate 
- classes time doesn’t display properly so I can only guess what time is the class that I book
- it displays information for Indian time zone not Australian 
- it shows some special characters instead of proper texts
- worst thing is that they try to sell you some partner products via this app

I am literally one step away from canceling my membership with these guys

### 1/5 — Put in management with knowledge of gym equipment

*2026-07-16, version 126041441(1.2.3)*

Virgin active zetland weights equipment hasn’t been upgraded in nearly 10 years yet you spend a ridiculous amount of money on a work from home space. During peak hours there are barely 9 benches in front of dumbbells.

### 1/5 — So many bugs

*2026-06-30, version 126041441(1.2.3)*

Always have to uninstall and reinstall. Should’ve just stayed on web services!

### 1/5 — Dodgy update fail app + lethargic response

*2026-05-26, version 126041441(1.2.3)*

I have delayed posting as a longstanding member of a gym I otherwise love (in spite of the fact that the spa has also been faulty for many months now). 
The so called app "update" 3 weeks ago now means that I can no longer book classes - bummer.

I guess I could join my employer's gym pass scheme. 

Cheaper for sure. 
Requests for a discount or even free coffee were ignored... 
not happy.

### 5/5 — Fantastic

*2026-04-25, version 126041441(1.2.3)*

A big thank you to the team. Especially Mia who is a top class trainer. Really enjoying the gym!

### 1/5 — Could be a good app, but isn’t

*2026-03-26, version 1.1.4*

Rewards tiers don’t work, navigation isn’t intuitive, clicking on notifications outside the app takes you to the wrong place in the app. Needs improvement

### 3/5 — Glitches

*2026-03-12*

New to the gym on my third week now and noticed that in the rewards it wouldn’t have recorded me attending class or at the gym half the time. 
However when asked at reception at least it has my attendance recorded down. 
Otherwise no issues with the app.

### 3/5 — It’s okay

*2026-03-07*

Like the rewards but I just wish that the notifications for sessions were a reminder at least a day before and not just one a few hours before. It’s a bit glitchy with the card sometimes too but other than that it’s okay.

## Frequently asked questions about Virgin Active Australia

### What can I do with the Virgin Active Australia app?

The Virgin Active Australia app allows you to book classes, use your digital access card to enter the club, and access on-demand workouts. You can also see when your club is busiest and provide feedback.

### How does the class waitlist work in Virgin Active Australia?

If you join a class waitlist through the Virgin Active Australia app, you will be automatically booked into the class if a spot becomes available.

### Can I access Virgin Active Australia without my membership card?

Yes, the Virgin Active Australia app provides a digital access card, allowing you to access the club without needing your physical membership card.

### Does Virgin Active Australia offer on-demand workouts?

Yes, the Virgin Active Australia app offers on-demand workouts that you can do anytime and anywhere, providing flexibility for your training.

### Is Virgin Active Australia free to download?

Yes, Virgin Active Australia is free to download and use, offering a comprehensive wellness experience without any upfront cost.

### What devices does Virgin Active Australia support?

Currently, Virgin Active Australia is supported on iPhone devices, providing a seamless experience for Apple users.

### How often is Virgin Active Australia updated?

The latest version of Virgin Active Australia is 1.1.4, and it was last updated on December 12, 2025, indicating regular maintenance and potential feature additions.

### What is the age rating for Virgin Active Australia?

Virgin Active Australia has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 1.4.17 — 2026-07-30

Thanks for choosing Virgin Active! This latest update contains new features, bug fixes and performance improvements to ensure that you have the best possible app experience

### 126041441(1.2.3) — 2026-04-22

Thanks for choosing Virgin Active! This latest update contains new features, bug fixes and performance improvements to ensure that you have the best possible app experience.

### 1.1.4 — 2025-12-12

Thanks for choosing Virgin Active! This latest update contains bug fixes and performance improvements to ensure that you have the best possible app experience.

### 1.1.3 — 2025-11-29

This update contains bug fixes and performance improvements to ensure you have the best possible Virgin Active app experience.

### 1.1 — 2025-11-18

Our latest app update introduces a brand-new rewards program that celebrate every class, workout, and goal with great perks. Plus, enjoy performance improvements and new features including Club V bookings, updated payment method, and more for an even better experience.

## Apps similar to Virgin Active Australia

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Fitness First Australia](https://appshunter.io/ios/app/fitness-first-australia/id1575821516) | 1.0 (2) | Free | Health & Fitness |
| [GU Health](https://appshunter.io/ios/app/gu-health/id1531977347) | 4.8 (53) | Free | Health & Fitness |
| [RCVRI](https://appshunter.io/ios/app/rcvri/id6737114166) | — | Free | Health & Fitness |
| [98 Training](https://appshunter.io/ios/app/98-training/id6450190457) | — | Free | Health & Fitness |
| [AIA Vitality Australia](https://appshunter.io/ios/app/aia-vitality-australia/id1584775072) | 4.3 (13) | Free | Health & Fitness |
| [XtraClubs](https://appshunter.io/ios/app/xtraclubs/id6479224485) | — | Free | Health & Fitness |

## More apps by Virgin Active Australia

- [Virgin Active Singapore](https://appshunter.io/ios/app/virgin-active-singapore/id6792854891)

All apps by Virgin Active Australia: https://appshunter.io/developer/1809939623

## Related topics

[virgin australia](https://appshunter.io/ios/topics/virgin-australia)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
