# Virgin Atlantic — user reviews

> 511 indexed App Store user reviews of Virgin Atlantic by Virgin Atlantic Airways Limited, rated 4.70/5 from 2,172 ratings.

- Source: https://appshunter.io/ios/app/virgin-atlantic/id6755313143/reviews
- App overview in markdown: https://appshunter.io/ios/app/virgin-atlantic/id6755313143.md
- Rating breakdown: 5★ 1,813 · 4★ 214 · 3★ 21 · 2★ 17 · 1★ 107

## Newest reviews (19 of 511)

### 3/5 — Decent but needs tweaks

*2026-09-02*

The whole app is well designed and easy to navigate but, for the love of god, please give me an option to remember me when logging in! It insists on 2FA, which is fine, but the method is via email which takes much longer than a text and then proceeds to forget me if I use the app again a few days later. Use Face ID like every other app!

### 4/5 — Can't add VS Flying Club to my wallet

*2026-08-27, version 1.8.0*

Great app and airline; sadly I can't add my Flying Club card to my Apple wallet; neither through the app, nor when available through the website

### 3/5 — Mostly ok but not perfect

*2026-08-27, version 1.7.0*

Can check in all travellers, but cannot pre book meals. On way out could not check in all travellers at same time.

### 4/5 — Apps good.

*2026-08-27, version 1.7.0*

Sometimes the App is a bit difficult to navigate. But with a bit of patience you get there

### 4/5 — App check in

*2026-08-26, version 1.7.0*

Very good

### 5/5 — Checking in using the App

*2026-08-24, version 1.7.0*

Very easy to navigate, and once checked in your tickets are there 😊

### 5/5 — Great App

*2026-08-23, version 1.7.0*

Amazing App, everything runs smoothly. No issues

### 5/5 — First time on Virgin Atlantic

*2026-08-23, version 1.7.0*

Check in was easy - I don’t fly til tomorrow so I don’t know about that yet.

### 5/5 — So easy to use

*2026-08-22, version 1.7.0*

The best check in I have had so easy.

### 5/5 — Great App

*2026-08-21, version 1.7.0*

Quick and easy to use.

### 5/5 — Easy to navigate app

*2026-08-20, version 1.7.0*

The Virgin Atlantic app is easy to navigate and allows users to book, track and check-in seamlessly.  Two thumbs up!

### 5/5 — Great

*2026-08-20, version 1.7.0*

Easy to navigate

### 5/5 — Great service

*2026-08-20, version 1.7.0*

Virgin are the best

### 5/5 — Very smooth

*2026-08-19, version 1.7.0*

Very easy app to use

### 5/5 — Great airlines

*2026-08-19, version 1.7.0*

Very organized

### 5/5 — Excellent

*2026-08-19, version 1.7.0*

Amazing app and looking forward for the journey

### 5/5 — Super

*2026-08-18, version 1.7.0*

Works very smoothly

### 5/5 — Easy App

*2026-08-17, version 1.7.0*

Easiest airline app by far. Seamless and easy to use and navigate

### 5/5 — Mr Richards

*2026-08-16, version 1.6.0*

Top notch throughout

## Most critical reviews (10 lowest-rated)

### 1/5 — Accessibility poor

*2026-08-18, version 1.7.0*

The screens don’t dynamically resize when your iPhone text size is increased making the app impossible to use easily. Very poor experience

### 1/5 — Old app was better

*2026-08-12, version 1.7.0*

Constantly need to log in with a email code is super frustrating,

### 1/5 — Doesn’t stay logged in

*2026-08-12, version 1.7.0*

Very annoying to log in each time you need to use the app, also with 2FA! Trips don’t stay saved at all so I’m guessing there will also be no notifications when it’s actually time to check in / fly? No way this can be working as intended

### 1/5 — Horrible app

*2026-08-10, version 1.6.0*

Cannot add my trip to the app no matter how. No use at all.

### 1/5 — Absolutely broken

*2026-08-02, version 1.6.0*

Attempts to check in not working - what a mess - such a simple function and they can’t get it right.

### 1/5 — Tracking issues

*2026-07-11*

This app does not have tracking of flight, app cannot find flight after login need to manually add pnr every time you login

### 1/5 — Careless implementation

*2026-07-10, version 1.5.0*

Can’t accommodate long names. Left without chance to use app because of that and forced to use paper versions

### 1/5 — Awful app

*2026-07-10, version 1.5.0*

This is awful - and reading the reviews is this full of fake reviews ?  It’s really painful and throws everything out to a web page

### 1/5 — No good for ipad

*2026-06-30, version 1.4.0*

Rubbish - too small on ipad - very surprised you called it an improvement

### 1/5 — Useless

*2026-06-29, version 1.4.0*

It doesn’t allow me to type in the search boxes it seems to only allow paste, I can’t use it on either iphone or ipad

## Most praised reviews (10 highest-rated)

### 5/5 — A smooth and easy travel companion

*2026-09-01*

The Virgin Atlantic app is fantastic and makes managing your journey so much easier. It’s simple to navigate, looks great and has all the information you need right at your fingertips.

From checking flight details and managing bookings to accessing boarding passes and receiving useful travel updates, everything is quick and straightforward. I particularly like how easy it is to keep track of your journey without having to search through emails or paperwork.

Overall, a really well-designed and user-friendly app that makes travelling with Virgin Atlantic even more enjoyable. Highly recommended!

### 5/5 — Review

*2026-08-27, version 1.8.0*

Very practical and easy to use. Also very useful reminders.

### 5/5 — Easy to use

*2026-08-27, version 1.7.0*

Great app by virgin simple design and easy to use.

### 5/5 — Excellent

*2026-08-27, version 1.7.0*

Wow

### 5/5 — Good, but can be better

*2026-08-26*

Good app, one nit: I think you should the ability to save multiple passports. I’m a dual citizen, and it’s annoying that I can’t save two passports and select the one I want during check in. I have to re-enter each time I want to switch.

### 5/5 — Looking forward to first trip with Virgin

*2026-08-26, version 1.7.0*

Booking experience so far has been excellent now looking forward to flight

### 5/5 — So easy to use

*2026-08-26, version 1.7.0*

Super easy to use sent prompts for important dates like online check in simple and straight forward to use

### 5/5 — Lord Dallas Meakin

*2026-08-25*

I find using the app easy to navigate and fairly informative, I think if there were links to partners pages for airport lounges in countries not covered by virgin lounge access then it will help people make more informed choices and allow partnerships with brands not yet associated with virgin partnerships

### 5/5 — Virgin Light

*2026-08-25*

Excellent app.

### 5/5 — Checking in

*2026-08-24, version 1.7.0*

On line checking in was smooth as a delicious smoothy

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
