# Virgin Bet: Sports & Casino — user reviews > 85 indexed App Store user reviews of Virgin Bet by Virgin Bet Ltd, rated 4.72/5 from 17,998 ratings. - Source: https://appshunter.io/ios/app/virgin-bet-sports-and-casino/id1462761835/reviews - App overview in markdown: https://appshunter.io/ios/app/virgin-bet-sports-and-casino/id1462761835.md ## Newest reviews (13 of 85) ### 2/5 — Khan *2026-07-20, version 2.68* Hi ### 4/5 — Awful *2026-07-02, version 2.67* Placed a bet which was accepted, only minutes later my funds returned to account and no sign of the bet at all. Customer services simply said there must have been a technical issue as they can’t see the bet. Also my withdrawal is still pending from 8 hours ago. Most bookies pay you within an hour so if you want fast withdrawals definitely avoid ### 1/5 — Pathetic *2026-06-29, version 2.67* Virgin Bet send invites to promotions, you accept their promotions, they then restrict you from taking part in their promotions. I won’t use them again. Pathetic. ### 3/5 — Withdrawal *2026-06-27, version 2.67* Takes some time to get into ur bank I’m still waiting it’s 10pm and I cashed out at 6pm ### 1/5 — Scammers *2026-06-26, version 2.67* I won on the app so I cashed out 24 hours later no money received, then I get told I need to verify myself so I send my driving license and photo of myself then they shut my account down ### 1/5 — Pretty disappointing now compared to how it used to be *2026-06-22, version 2.67* Been using virgin bet for years now it used to be very good for slots however recently things have changed. Seems almost improbable to win literally anything. For example I’ve just sat there for 2 hours playing big bass over 500 spins and literally 3 bonuses that were combined less than £10. Over 2k down on this app and it seems to just be getting worse. Don’t think I’ll be depositing again definitely not for a very long time. ### 1/5 — Football betting *2026-06-17, version 2.67* I bet on over 26.5 shots just to find out at half time that it only counts shots if the ball does not get blocked what a disgrace I also didn’t get payed out for multiple bets that I had won with proof as well ### 3/5 — Stay away from there slots *2026-04-24* A generally good site tbf but don’t play there slots as you never ever make a profit, I get a email now and then saying wager so and so on a slot and get 30 or 50 free spins , what ever you wager is always lost and then the free spins are just dead spins if you play slots you know when a game is dead spinning you can feel it, they gave me 30 free spins at 30p a spin the first time I won like £1.70p the latest offer today I got 50 free spins at 30p a spin I won £1.94 so 80 spins at 30p is £24 I got £3.74p . So evidently it’s rigged you never make a profit. Like all bookie sights they say it’s random that’s bs the percentage there supposed to pay out compared to what they actually pay out is night and day. **Developer response:** Hey Wsopsy, thank you for taking the time to leave your feedback. We continuously aim to improve our offered services and products and in certain cases, this might require Maintenance Periods to ensure any updates as rolled out without any further service interruption. If you wish to discuss the settlement of your bets, please do not hesitate to contact our Customer Support team via Live Chat or Email at support@virginbet.com - Team Virgin Bet ### 1/5 — Can’t even use the app *2026-04-17, version 2.64* Can’t even load the app to see my bets incase I wanted to cash them out absolute mug of an app just taking my money do not download ### 1/5 — Scam betting app *2026-04-13, version 2.63* This has to be the biggest scam betting app. I’ve spent £90 pounds over the last 3 weeks and it’s only taken about 43 minutes to loose said £90. What even is that. They tell us to watch what we spend. I would be better letting virgin bet go in to my bank account and just take my money. RIP off of the highest order. ### 1/5 — Do not trust the new customer offers *2026-04-07, version 2.63* I made the initial deposit and then immediately got flagged for verification, unable to withdraw or anything. It’s manual verification as well where you have to email a phone of you holding your ID and the date in. Absolutely ridiculous ### 1/5 — Robbery *2026-04-05, version 2.63* Do not use this app scam £600 in a day🤣 ### 1/5 — Terrible *2026-03-26, version 2.63* Never hits a win just takes ur cash and gets you to deposit more daylight robbery should be shut down for fraud and scamming ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-08-15, version 2.69* They gave me £20free bets, so I put the £20 on a football bet and within an hour they closed my account WTF!! I asked customer service what the crack was and they couldn’t give me a reason why and my account was permanently closed 😂 Jokers. Bet365 is easily the best. Stay away from these, they will pull your pants down! ### 1/5 — I don’t know how people can say this is a good site *2026-08-13, version 2.69* I had this for over 2 years and its by far the worst for payouts on slots.and the worst odds on sports. People sign up for site t get free bets spins etc ok I agree. But this site is all take. And after spending over 1 hour asking customers service why the slots were crashing I was told it must be my device or internet but the next day I was given £5 I lost over£100 on slot as a good will gesture as the site was disrupted what a joke and the customer service people are scum the site is absolute rubbish STAY AWAY FROM THIS UTTER SCAM OF A SITE THERE IS BETTER ONE OUT THAT THAT IS FAIRER AND ITS SISTER SITE LIVE SCORE BET IS NOT BETTER ### 1/5 — Terrible *2026-08-09, version 2.69* Iv used this app for months and have gave a lot of money to this site never to see a real return iv spinned for hours I wouldn’t use this site ### 1/5 — I don’t know how people can say this is a good site *2026-08-01, version 2.68* I had this for over 2 years and its by far the worst for payouts on slots.and the worst odds on sports. People sign up for site t get free bets spins etc ok I agree. But this site is all take. And after spending over 1 hour asking customers service why the slots were crashing I was told it must be my device or internet but the next day I was given £5 I speak over£100 on slot as a good will gesture as the site was disrupted what a joke and the customer service people are scum the site is absolute rubbish STAY AWAY FROM THIS UTTER SCAM OF A SITE THERE IS BETTER ONE OUT THAT THAT IS FAIRER AND ITS SISTER SITE LIVE SCORE BET IS NOT BETTER ### 1/5 — Very disappointed. *2026-07-30* Genuinely can’t believe I’m writing this because this app used to be great but over the last few months it’s gone downhill. Over 1300 spins played today alone and only seen 5 bonuses totalling not even £20. Settling bets seems to take hours pretty much every time and cash out is slow to load and the amount always seems to be very low (much lower than other apps for the same Bet) overall pretty disappointing what they’ve done with this app recently especially as I’ve had an account for years and deposit a decent amount per month. Think this will be the last time I use virgin bet. Updated: put another £50 on and still struggled for a scatter and when it finally gave one I got less than £4 back. Definitely won’t be using again and would NOT recommend to anyone. **Developer response:** Hey there, thanks for taking the time to leave us a review.   You'll be glad to hear all of our slots are regulated and tested for fairness and all operate using a random number generator. Additionally, all of our slots will have a return to player value which will be visible within the game info. You can read more about this in our handy FAQ here: https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-fairness You can also find more about the range of promotions we offer here: https://www.virginbet.com/promotions If you'd like further information on how these work, you can reach our friendly support team 24/7 via live chat or emailing support@virginbet.com - Team Virgin Bet ### 1/5 — DO NOT DOWNLOAD THIS!! *2026-07-28, version 2.68* The app is faulty, money is withdrawn but not credited, the customer service is AWEFUL!! If you’re a fan of having you pants pulled down then this is the app for you…… there’s a plethora of gambling apps that are FARRRRR superior to this. Don’t say I didn’t warn you….. ### 1/5 — Munibstar *2026-07-11, version 2.68* Be aware of this app . Probably the worst app out there they can lose your account freeze your deposit and make you wait hours on call . I would suggest to go to any other app but this virgin bet even if my review save one person from these guys i am successful. They closed my account without reason . ### 1/5 — Scammers *2026-07-03, version 2.67* They will decline your win. Only use this platform for get free bets after that just uninstall, they’re total scammers ### 1/5 — Khan *2026-07-03, version 2.67* Hi everyone you can play this app gaming don’t play after you or cry I lost more than £500 spinning does big scam after you cry like me they not give any winning I report it for three account please you report this app is very big scam ### 1/5 — Please don’t play any spinning game is all scam. I spend more 1000 spin no winning *2026-07-01, version 2.67* This is all scam game don’t play trust me after you cry goonies bannnan games ## Most praised reviews (10 highest-rated) ### 5/5 — People that own casinos need hanging *2026-08-23, version 2.69* Because they are hanging ### 5/5 — Why have you disabled me *2026-07-30, version 2.68* I think the site is brilliant but don’t understand why you have disabled me? I would be grateful if you could reactivate my account so I can carry on enjoying playing ### 5/5 — Great *2026-05-20, version 2.65.1* Great app with nice odds and rewards ### 5/5 — Virgin bet defo my favourite betting app *2026-05-04, version 2.64* Gotta be one of the best online gambling sites out there easy! 😁 ### 5/5 — Foxey *2026-04-21, version 2.64* Absolutely loving it large ;) ### 5/5 — Management *2026-04-18, version 2.64* Brilliant site customer service at its finest ### 5/5 — I bet with the best, & that’s Virgin Bet. *2026-04-10, version 2.63* Whether young or old (like me) enjoy betting on the Virgin Bet app, it’s so easy. ### 5/5 — Pauline *2026-03-25, version 2.62* Great game ### 5/5 — Virgin Bet Beyond great *2026-02-07, version 2.60* Fantastic site with great rewards ### 5/5 — Proper good app for betting with. *2026-01-26* I’ve been using Virgin Bet for a while now and it’s honestly been a really enjoyable experience. The app feels great and well thought out, which you’d expect from the Virgin brand. Navigating between sports, leagues and markets is smooth and nothing feels buried or awkward to find. Football betting in particular is strong, with loads of markets available both pre-match and in-play. One thing I really like is how stable the app feels during busy periods. Even when there’s loads of live games on, it doesn’t lag or crash which makes a big difference. Bets place quickly and I’ve never had issues with them not going through. Settlements are fast and everything is clearly explained, so you’re never left guessing. Deposits and withdrawals have also been hassle free for me, which is a massive plus. Overall, Virgin Bet feels reliable, polished and easy to trust. It’s one of those apps you can just open and use without thinking too much, and that’s exactly what I want from a betting app. Proper class app. Love it **Developer response:** Hey, thanks for the review. Great to hear you are enjoying the site and app and enjoying your time on site with us long may this continue. - Thanks Virgin Bet. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*