# Virgin Media Connect > Control and optimize your home WiFi network and router settings. (iPhone/iPad app by Virgin Media.) - Source: https://appshunter.io/ios/app/virgin-media-connect/id993173723 (this page in markdown: same URL + `.md`) - Developer: [Virgin Media](https://appshunter.io/developer/449156077) - Category: Utilities - Price: Free - Rating: 4.16/5 from 20,362 App Store ratings · 135 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 163 MB - Languages: English - Released: 2015-06-08 - Data updated: 2026-09-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/virgin-media-connect/id993173723/reviews.md ## What is Virgin Media Connect? The Virgin Media Connect app is the control unit for your WiFi. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home • View, manage and even order WiFi Pods* • Pause WiFi to individual devices, perfect for when it’s the kid’s bedtime • Reboot your Hub remotely ** • Share your WiFi with guests via a QR code • Create a separate guest WiFi network for visitors • Manage the Hub’s settings, such as network name and password Get help, fast: • Find useful FAQs • Check out installation guides • Join our community forum Find out more about the Connect App here: https://www.virginmedia.com/broadband/connect-app What you need: A device running iOS 15.5 or above Some accessibility features might not be ready just yet, but we’re working to make all our services, including the Virgin Media Connect app, accessible for people with impairments or who use assistive technology. *Monthly charges may apply when ordering a mesh WiFi Pod. Visit www.virginmedia.com/wifi-max to find out more. **We're currently experiencing some issues with the "pause/unpause" feature on the Hub 5x. We're working hard in the background to fix this ASAP. Apologies for any inconvenience ## Key features - WiFi home scan for speed tests - Manage and order WiFi Pods - Pause WiFi for individual devices - Remote Hub reboot - Share WiFi via QR code - Create guest WiFi networks - Manage Hub settings ## Recent user reviews (10 of 135) All indexed reviews: https://appshunter.io/ios/app/virgin-media-connect/id993173723/reviews.md ### 3/5 — Mr smith *2026-08-31, version 13.5.4* Broadband ### 1/5 — Rubbish *2026-08-30, version 13.5.4* Over the last six weeks my WiFi has been up and down. The service has been terrible but you can’t contact vm and tell them. The app and the other one you have are useless half the time they can’t pick up the WiFi pods or the router. The whole set up has been come unreliable and customer services are non existent. ### 5/5 — Really good *2026-08-29, version 13.5.4* Couldn’t ask for better ### 2/5 — Slow *2026-08-28, version 13.5.4* Slow to respond. Rarely loads. ### 1/5 — Can’t delete old items *2026-08-28, version 13.5.4* Old tech no longer connected cannot ever be deleted from the list and just sits there in the clutter of everyone else who has been allowed on your internet over the years. Surely this is an easy fix to help manage devices allowed on network. ### 5/5 — Virgin internet *2026-08-26, version 13.5.4* Absolutely brilliant! I’ve had it for over a year, Had one minor issue about 7months ago which was sorted out within 5 minutes without the need for an engineer. Speeds are normally faster than what u pay for and the customer service is excellent. ### 1/5 — Not impressed with your Wi-Fi *2026-08-25, version 13.5.4* Sadly the hub keeps dropping out knocking my switches out it’s a real inconvenience ### 5/5 — Mr *2026-08-25, version 13.5.4* Casman ### 2/5 — Mesh system *2026-08-24, version 13.5.4* We installed a mesh system and the connection app doesn’t account for it. ### 3/5 — App not finding Hub 5 *2026-08-23, version 13.5.4* Always used this app and never had any problems until now. Upgraded to Hub 5 and it says it can’t find my hub. Been on to customer services regarding this issue a few times and it’s still not resolved. Hub is working and so are the pods, but unfortunately the app isn’t 🙁 ## Frequently asked questions about Virgin Media Connect ### What devices is Virgin Media Connect compatible with? Virgin Media Connect requires a device running iOS 15.5 or above. The app is designed for Apple devices. ### How do I check my WiFi speed with Virgin Media Connect? You can run a super-intelligent WiFi home scan within the app to test speeds all around your home. This feature helps identify any potential speed issues. ### Can I pause WiFi for specific devices using Virgin Media Connect? Yes, you can pause WiFi for individual devices, which is useful for managing screen time for children. However, there are currently some issues with this feature on the Hub 5x. ### How can I share my WiFi with guests using Virgin Media Connect? Virgin Media Connect allows you to share your WiFi with guests via a QR code. You can also create a separate guest WiFi network for visitors. ### Does Virgin Media Connect offer support for accessibility features? While some accessibility features may not be fully ready, the developers are working to make all services, including Virgin Media Connect, accessible for people with impairments or who use assistive technology. ### How often is Virgin Media Connect updated? The latest version of Virgin Media Connect is 13.5.4, and it was last updated on December 2, 2025. Updates are released regularly to improve functionality and fix issues. ### What are the main benefits of using Virgin Media Connect? Users appreciate the ability to control their WiFi from their sofa, test speeds, manage devices, and get quick access to help through FAQs and community forums. ### Can I order WiFi Pods through Virgin Media Connect? Yes, you can view, manage, and even order WiFi Pods through the Virgin Media Connect app. Please note that monthly charges may apply for ordering these pods. ## Version history (last 1 release) ### 13.5.4 — 2025-12-02 Thank you for choosing the Virgin Media Connect app! Here's what's new in this version: • Improved performance of the Pause/unpause devices feature • Accessibility improvements for people with impairments or who use assistive technologies • Bug fixes and stability improvements We're working hard to bring more improvements to the Connect app, so we hope these tweaks offer a smoother, more intuitive experience. ## More apps by Virgin Media - [Virgin TV Control](https://appshunter.io/ios/app/virgin-tv-control/id477143650) - [My Virgin Media Account](https://appshunter.io/ios/app/my-virgin-media-account/id642951374) - [Virgin Media Store](https://appshunter.io/ios/app/virgin-media-store/id1178022575) - [Virgin TV Go](https://appshunter.io/ios/app/virgin-tv-go/id1279877804) - [Virgin Media O2 Events](https://appshunter.io/ios/app/virgin-media-o2-events/id1624674097) All apps by Virgin Media: https://appshunter.io/developer/449156077 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*