# Virgin Mobile Kuwait — user reviews

> 15 indexed App Store user reviews of Virgin Mobile Kuwait by CONNECT ARABIAN CO. FOR VIRTUAL MOBILE COMMUNICATION NETWORK OPERATOR SERVICES WLL, rated 3.70/5 from 68 ratings.

- Source: https://appshunter.io/ios/app/virgin-mobile-kuwait/id1606709280/reviews
- App overview in markdown: https://appshunter.io/ios/app/virgin-mobile-kuwait/id1606709280.md
- Rating breakdown: 5★ 43 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 20

## Most critical reviews (10 lowest-rated)

### 1/5 — 👎🏻

*2024-11-13, version 3.2.0*

From the start I was waiting for the improvements but there were none.. the service and the app are getting worse every month

### 1/5 — 🤷‍♂️

*2024-06-01, version 3.1.0*

تجربة سيئة جدا مع هالشركة

### 1/5 — 👎🏻

*2023-12-07, version 2.37.0*

👎🏻👎🏻

### 1/5 — Confusing & not up to par

*2023-03-31, version 2.35.0*

Missing many stuff and confusing 
And if u dont recharge ur line 5 kd everymonth it will be terminated. Why can’t i add validity like the rest of providers? And still no 5g on ios when u kept saying soon more than 1 year ago. Absolute waste of money and manpower on this company.

### 1/5 — Leo

*2022-06-30*

App is not working properly every number I chose a message pops saying “ number no longer available “ also payment always fails

**Developer response:** We apologize for the earlier issue, but fortunately, this bug has now been fixed.
If you need further assistance or have any inquiries, you can reach us at 156 (internationally at +965 41000156) or via the live chat feature in our app.

### 1/5 — So buggy!!!

*2022-06-12, version 1.0*

Every time I choose any number, it errors out. Doesn’t matter which number I choose, it says the “number is not available”. Pretty annoying.

### 1/5 — Keeps lagging

*2022-06-11, version 1.0*

👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

### 2/5 — No service

*2024-05-20*

My service at fintas is only one line lte when someone calls me it turns to one line Edge internet is very slow and at 2-4 am no service

### 4/5 — Love the app

*2024-04-30, version 2.37.3*

Like the app a lot. For Kuwait it stands out as the most useful. It’s easy to buy a line and activate it from the comfort of your home. You’re emailed the eSIM’s QR code.

Just be sure to turn on VOLTE in cellular for your calls not to drop.

My major issue is I can’t cancel sim activations if something goes wrong. If they fix that the app would be perfect.

### 5/5 — Service and help above all

*2026-06-25, version 4.12.0*

Honestly the service and customer support have been the best thing. The app is direct and easy to use. It has everything you would need from an app 👍🏼

## Most praised reviews (5 highest-rated)

### 5/5 — A touch of London in Kuwait

*2026-06-25, version 4.12.0*

Nice to see Virgin Mobile in kuwait

### 5/5 — تقييم

*2024-12-16, version 3.2.1*

السلام عليكم، 
الصراحه انا معاهم من اول ما بلشو اتوقع رقمي للان صارله سنتين تقريباً او سنتين وكم شهر ومن اول ماشريت الرقم شريت وياه باقه ولي يومكم هذا الباقه معاي والرقم معاي ولا اشتكي من اي شي واذا عندك اي مشكله مايقصرون معاك تدق على رقمهم او عن طريقة رسائل ب التطبيق وشكراً.

### 5/5 — The best in Kuwait atm

*2022-10-26*

It’s been 2 months for me using their SIM card and it’s works everywhere perfectly.

### 5/5 — Market busting App

*2022-05-26, version 1.0*

Wow! What an experience. Setting a new benchmark for digital in Kuwait.

### 5/5 — Level Up! ⬆️

*2022-05-24*

Wow, I’m so impressed with how easy it was to get a number.. and even better I no longer need to worry about running out of Data and minutes… levelled Up with level up!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*