# Virgin Money Mobile Banking — Say hello to brighter money > Digital banking for personal and business accounts with budgeting and savings tools. (iPhone/iPad app by Clydesdale Bank PLC.) - Source: https://appshunter.io/ios/app/virgin-money-mobile-banking/id1482269155 (this page in markdown: same URL + `.md`) - Developer: [Clydesdale Bank PLC](https://appshunter.io/developer/670241800) - Category: Finance, Lifestyle - Price: Free - Rating: 4.70/5 from 290 App Store ratings · 716 written reviews indexed - Age rating: 4+ - Requires: iOS 14.7 · 269 MB - Languages: American English - Released: 2021-09-30 - Data updated: 2026-09-03 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/virgin-money-mobile-banking/id1482269155/reviews.md ## What is Virgin Money Mobile Banking? Get our app and manage your Virgin Money personal and business accounts in an instant. You can also use the app to apply for an M Plus Account. Keep on top of your spending - View your balance instantly and get alerts by text. - Send money to personal and business accounts. - View and add new payees. - Set up Direct Debits and standing orders in a few taps. Service you can count on - Get instant answers from Redi, our in-app digital host, 24/7. - If Redi can’t help, chat with a friendly Virgin Money team member during working hours. Track your transactions - View and search transactions to keep an eye on spending. - View and download statements. - Seen a payment you don’t recognise? You can dispute it instantly if something doesn’t look right (personal banking customers only). Discover offers and rewards (personal banking customers only) - Explore products and exclusive offers just for Virgin Money customers. - Get cashback from big brands. Terms apply. Explore our product offerings with Marketplace (business customers only) - Access handpicked products, tools, and services to keep you in control of your business. Manage your card on the go - Freeze your card if you can't find it (personal banking customers only). - Order a new card or report it lost or stolen. - Add it to your digital wallet. Savings pots (personal banking customers only) - Pick a goal, create a pot for it and transfer money to it when you can. Goals get results! - We'll do the maths to help you keep on track. The serious bits - Like any current account, ours is subject to status and eligibility. - Your deposits are protected up to £120,000 under the Financial Services Compensation Scheme (FSCS). Ready to feel more in control of your money? Download the app today and take charge of your banking — wherever life takes you. ## Key features - Track and tag spending - Budgeting tools - Savings pots for goals - Mobile cheque deposit - Secure sign-in options - Manage Direct Debits/Standing Orders ## What do users think of Virgin Money Mobile Banking? Overall sentiment: negative **Pros** - 🚀 Great app - 🔒 Very fraud compliant - 👍 Easy to navigate - 👍 Fantastic bank - 👍 Excellent service - 👍 Effective - 👍 Ease of use - 👍 Tells me everything I need - 👍 Brilliant banking app - 👍 Awesome business support tool **Cons** - 🐛 Constantly down - 🐛 Crashes constantly - 🐛 Unreliable - 🐛 Glitches - 🐛 Terrible app - 🐛 Useless app - 🐛 Awful app - 🐛 Buggy - 🐛 Crashes on launch - 🐛 Doesn't work - 🐛 Utter garbage - 🐛 Horribly unreliable - 🐛 Frequently not working - 🐛 Unstable - 🐛 Crashes or not working - 🐛 Hideous service - 🐛 Needs some upgrades **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Face ID not working - Cheque deposit function not working - Savings pots malfunctioning - Transaction history not showing full details - Statements not available in app - Inability to access accounts - Repeated log-in issues - App crashing on launch **Most requested features** - Instant push notifications for transactions - Ability to see pin in app - Dark mode option - Advanced analytics dashboard - Ability to manage mortgage account in app - Ability to see interest rates of accounts in app - Ability to export statements easily - Ability to see running balance - Ability to differentiate cards in Apple Wallet - Ability to add savings accounts to Apple Wallet ## Recent user reviews (10 of 716) All indexed reviews: https://appshunter.io/ios/app/virgin-money-mobile-banking/id1482269155/reviews.md ### 1/5 — A major step backwards *2026-09-01, version 27.13.15* Landscape mode has disappeared and with it the rolling balance column when reviewing the transaction list. If you make a payment in the app, the balance immediately changes but the transaction doesn’t appear in the list for several minutes. When you go to make a payment on iPad, the amount box is obscured by the silly little number pad that pops up so you have to guess that you have typed correctly until you have finished. The same problem occurs when entering the sort code to create a new payee. This app has not been tested properly, does not take into account the users and is probably straight out of an intern’s head with little or no real world experience. If you try to meet support in the app via chat you talk to a bot that is dumber than a 3 year old so no point therefore no support. Update: after a long pause they have re-instated the running balance which is good but there are still other issues mainly that the balance isn’t always reflected in the transaction list. Example 1 direct debit and 1 standing order go out on same day, balance reflects both but transaction list only shows dd. ### 2/5 — TH *2026-08-30, version 27.13.15* Get the landscape back ASAP please. I’ve already made and official complaint and have now has two people call to sympathise but even with the promised recent fix it’s still not working for me. Looking at other banking options sadly because of this issue ### 2/5 — Bad update for IPads *2026-08-27, version 27.13.15* Since the latest update a disaster for IPad users, stuck in portrait mode no longer supports landscape which was ideal for iPads. Update - still no update on landscape mode, this should be a priority ### 2/5 — Still stuck in portrait mode *2026-08-27, version 27.13.15* This app was working very well until version 27.10.10, at which point it would only open in portrait mode. This renders it virtually unusable for me on my iPad, since I only use my iPad in landscape mode. I raised this issue a month ago and was assured that this would be addressed. However, I have just installed a further update and it is STILL stuck in portrait mode. This suggests that either the fix is beyond the competence of the unempathetic geeks who push out these updates, or else Virgin Money just don’t give a damn for the convenience of their customers… Come on, it was easy enough to mess this app up; it can’t be too hard to put it right! ### 2/5 — iPad viewing *2026-08-24, version 27.13.15* Why is the Virgin Money Mobile Banking App defaulting to a landscape mode rather than portrait? This has been an issue for a couple of months now and it makes it very difficult to see what you’re doing. Get it sorted VM or I’m taking my business elsewhere. ### 2/5 — Update goes backwards *2026-08-22, version 27.13.15* Previously you could edit savings pots and reduce amounts or add to certain pots from within your savings account if you were over allocated after a withdrawal for example. Now I can’t even see my pots to amend them. It just wants me to add money. I don’t want to do that. I want to edit amounts within savings. So stupid. ### 1/5 — Harassment to change my preferences *2026-08-19, version 27.12.140* They’re refusing to respect my preferences for push notifications. They constantly harass me and bully me to enable push notifications. They have now gone to the point of blocking me from accessing my own money, until I enable push notifications. This app should be banned from the store and Virgin Money should be banned from trading. ### 2/5 — Updated app *2026-08-17, version 27.12.140* The new update to the app is poor. You can’t view it on landscape mode. Also on the iPad when transfering funds the numerical key pad appears on top of where the values are to go therefore limiting vision and you can’t move it ### 3/5 — Landscape version for ipad? *2026-08-17, version 27.12.140* Having a 13 inch ipad pro I prefer landscape view. For security I do all my business indoors. I do nothing moneywise on the iphone as that goes out and about with me. The ipad never goes out. ### 1/5 — Latest Update makes it unusable ! *2026-08-17, version 27.12.140* I only use the app on my iPad (which I use as a laptop). I use the app for a business account. The latest version of the app only displays in portrait not landscape which means I have to stand my “laptop” on its end to use the app. Whoever thought that disabling the ability to rotate the layout needs to be put on a performance improvement plan. ## Frequently asked questions about Virgin Money Mobile Banking ### What can I do with the Virgin Money mobile banking app? The app allows you to manage your personal and business current and savings accounts. You can track and tag your spending, set budgets, create savings pots for specific goals, deposit cheques, and manage direct debits and standing orders. ### Is there a fee to use the Virgin Money app? The description states there are 'no monthly fees to worry about' for the current account. The app itself is free to download and use for managing your accounts. ### How secure is the Virgin Money app? The app offers secure sign-in options including face recognition, fingerprint, or a passcode. Your eligible deposits are also covered by the Financial Services Compensation Scheme up to £120,000. ### Can I use the app for both personal and business banking? Yes, the app now supports both personal current and savings accounts, as well as Virgin Money business accounts. You can manage both types of accounts within the same application. ### What are savings pots? Savings pots are a feature within the app designed to help you save for specific goals. You can create a pot for a goal, transfer money into it, and the app will help you track your progress towards that goal. ## Version history (last 5 releases) ### 27.13.15 — 2026-08-20 We’ve refreshed the app to make it simpler to use and navigate, with key features easier to find. You can also personalise your experience with dark mode. Enjoying the app? Personal banking customers can leave us a review without closing the app. Head to your profile and tap 'Give feedback'. ### 27.12.140 — 2026-08-06 We’ve refreshed the app to make it simpler to use and navigate, with key features easier to find. You can also personalise your experience with dark mode. Enjoying the app? Personal banking customers can leave us a review without closing the app. Head to your profile and tap 'Give feedback'. ### 27.10.10 — 2026-07-16 We’ve refreshed the app to make it simpler to use and navigate, with key features easier to find. You can also personalise your experience with dark mode. Enjoying the app? Personal banking customers can leave us a review without closing the app. Head to your profile and tap 'Give feedback'. ### 27.8.98 — 2026-07-07 We’ve refreshed the app to make it simpler to use and navigate, with key features easier to find. You can also personalise your experience with dark mode. Enjoying the app? Personal banking customers can leave us a review without closing the app. Head to your profile and tap 'Give feedback'. ### 27.7.10 — 2026-07-01 We’ve refreshed the app to make it simpler to use and navigate, with key features easier to find. You can also personalise your experience with dark mode. Enjoying the app? 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*